WGU C182 Introduction to IT (2025) MOST
RECENT COMPREHENSIVE QUESTIONS AND
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Terms in this set (230)
The technology used in creating, maintaining, and
Information Technology
making information accessible.
IT Professional Roles Administration and Support
Maintains all aspects of the system including
System Administrator
hardware, software, and programming.
Network Administrator In charge of all aspects of the computer network
Focuses on the design, development, and support
Database Administrator
of database management systems (DBMSs).
Installs, configures, and administers firewall security
Security Administrator to protect systems and proactively work to stop
intrusions.
Installs, configures, maintains, secures, and
Web Administrator
troubleshoots web severs.
Support IT Professionals Help desk and training.
Information Processed data.
Defines the transition of data to information to
DIKW Hierarchy knowledge to wisdom. (Data Information
Knowledge Wisdom)
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The input directly received by the user (or
Data in DIKW computer). It is generally not usable until it has been
converted into a relevant form.
Having been inferred from data; one or more
Information in DIKW processes have been applied to the data to
transform it into a more useful form.
Information that has been put to use; information
placed into a context. Refined information such that
Knowledge in DIKW
the user of the knowledge is able to call forth only
relevant portions of information when needed.
Provides a social setting to knowledge; an
Wisdom in DIKW understanding of the "why". Can only come by
having both knowledge and experience.
A collection of data and information used to
support the management of an organization. Also
refers to the technical components and human
Information Systems
resources that enable the assembly, storage, and
processing of data and the delivery of information.
This has existed for a lot longer than computers.
Relevance - the data being used must apply directly
to the decision being made
Timely - data must be efficient and must be
provided in a timely manner
Thorough - the data must be complete
Characteristics of Quality
Data
Accurate - data should be captured only once,
where possible and should be captured as close to
the point of activity as possible.
Reliable - data should reflect stable and consistent
data collection processes across collections points
and over time
IPOS The Input-Procession-Output-Storage Cycle
Input Raw data is entered by the user.
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Processing Raw data is organized or structured for usefulness.
Output Information is output so user can see results.
Processed information is stored for permanent
Storage
record.
A collection of components that work together to
Computer System meet the needs of the user; typically categorized as
either hardware, software, networks, or users.
Physical components of a computer system which
include the system unit and its components and
Hardware
peripheral devices; tangible aspects of the
computer.
Computer programs that tell the computer what to
Software do--how to execute commands and process
information
A collection of computers and resources connected
Network by various media so that they can communicate with
each other.
User Those who use a computer.
Software Categories Systems Software and Applications Software
First users were the engineers who built and
programmed computers, then employees who had
Evolution of Users
received specialized training were users, and now
today, anyone and everyone can be a user.
Rules provided by which networks communicate
Protocol
with each other.
Transmission Control Protocol/Internet Protocol.
TCP/IP Most commonly used protocol; is required of all
computers that communicate over the Internet.
Protocol Stack A collection of protocols. TCP/IP is an example.
Components of a CPU, Memory and Storage, Peripheral Devices
Computer
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