MSSC Communications Questions | Test Questions With Verified
Solutions | 2025 Update |
The sender needs to understand that miscommunication is the normal state of the communication
process, especially the first attempt. -✔✔True
The receiver recognizes the sounds the sender is making and transforms them into words and ideas
in his own mind. What is this process called? -✔✔Decoding
Which of the following is NOT part of an "I" statement? -✔✔Accusation
Feedback is a special message sent by the receiver. -✔✔True
Finishing the speakers sentences demonstrates how closely you are following what she's saying. -
✔✔False
Which of the following is NOT a category of noise? -✔✔Feedback
While listening the receiver should ______________. -✔✔Suspend judgement
Which of the following is a strength of written communication? -✔✔Creates a record
_______________ is the process we use to transfer our ideas into symbols that can be understood
by the receiver. -✔✔Encoding
Which of the following is a weakness of electronic communication? -✔✔Doesn't transmit
emotional content
Which of these is a weakness of written communication? -✔✔No immediate feedback
Which of the following is NOT a strength of spoken communication? -✔✔Allows you to reach
information overload
What is the special responsibility of the Receiver? -✔✔To not make negative assumptions
While the Sender is speaking, the Receiver should __________. -✔✔Focus on content
After you've finished listening, you should __________. -✔✔Ask the Sender for clarification
Which of the following is a strength of spoken communication? -✔✔Allows for instant feedback
Solutions | 2025 Update |
The sender needs to understand that miscommunication is the normal state of the communication
process, especially the first attempt. -✔✔True
The receiver recognizes the sounds the sender is making and transforms them into words and ideas
in his own mind. What is this process called? -✔✔Decoding
Which of the following is NOT part of an "I" statement? -✔✔Accusation
Feedback is a special message sent by the receiver. -✔✔True
Finishing the speakers sentences demonstrates how closely you are following what she's saying. -
✔✔False
Which of the following is NOT a category of noise? -✔✔Feedback
While listening the receiver should ______________. -✔✔Suspend judgement
Which of the following is a strength of written communication? -✔✔Creates a record
_______________ is the process we use to transfer our ideas into symbols that can be understood
by the receiver. -✔✔Encoding
Which of the following is a weakness of electronic communication? -✔✔Doesn't transmit
emotional content
Which of these is a weakness of written communication? -✔✔No immediate feedback
Which of the following is NOT a strength of spoken communication? -✔✔Allows you to reach
information overload
What is the special responsibility of the Receiver? -✔✔To not make negative assumptions
While the Sender is speaking, the Receiver should __________. -✔✔Focus on content
After you've finished listening, you should __________. -✔✔Ask the Sender for clarification
Which of the following is a strength of spoken communication? -✔✔Allows for instant feedback
