to pass
1. Self-talk; communication quality would the nurse use
within a person in this situation? (sym-
pathy or empathy)
2. occurs between two or more
peo- ple exchanging
messages
3. When assessing non-verbal
com- munication, which
aspect is most expressive?
4. feelings of pity and
sorrow for someone
else's misfortune
5. Identification with and
under- standing of another's
situation, feelings, and
motives
6. A helping relationship is
charac- terized by an
sharing of
infor- mation.
7. In a helping relationship, the
per- son providing the
assistance is professionally
for the out-
comes of the relationship.
8. A family lost a member who
was treated for leukemia at
a nurs- ing unit. Which
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,ECPI NUR168 CH8,9,10 EXAM 1 correctly answered
to pass
Intrapersonal
interpersonal unequal
facial expressions
accountable
sympathy
empathy
empathy
9. sender
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58
,ECPI NUR168 CH8,9,10 EXAM 1 correctly answered
to pass
A nurse is interviewing a client,
asking questions regarding
past medical history, etc.
What role in the process of
communication is the nurse
playing?
sender/source (encoder)
10. a person or group who has a
pur- pose for the
communication and
initiates/conveys the receiver (decoder)
message:
11. the person or group who
receives and sender/source (encoder)
interprets/decodes the mes-
sage:
12. roles in the communication
process according to Berlo (1960): message
channel (speak, chart, gesture, note; auditory, visual,
kinesthetic)
receiver (decoder)
13. What type of questions would open ended questions
be best for a nurse to
assess a pa- tient's
orientation?
Developmental level
14. factors influencing
Gender
communica- tion:
Sociocultural
ditterences Roles and
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58
,ECPI NUR168 CH8,9,10 EXAM 1 correctly answered
to pass
responsibilities Space Physical, mental, and emotional state
and territoriality Values
Environment
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