HRM3701
Assignment 3 Semester 1 2025
Unique #:340610
Due Date: 2 May 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1
Barbara’s job dissatisfaction after transferring from the neurological ward to the
operating room can be attributed to a significant shift in the nature of her job
responsibilities and a misalignment between her expectations and the reality of
her new role. In the neurological ward, Barbara’s work was dynamic and
engaging, allowing her to interact directly with patients, make decisions, and
experience the immediate impact of her care. She was actively involved in the
holistic recovery of her patients and received direct recognition and feedback for
her work, which reinforced her sense of purpose and professional identity.
However, in the operating room, Barbara’s role became highly procedural and
limited in scope. Her tasks were confined to assisting during surgeries, often
passively awaiting instructions from the surgeon. The operating room
environment offered minimal patient interaction, no continuity of care, and lacked
the feedback that had previously motivated her. This drastic reduction in
autonomy, variety, and task significance led to a sense of disengagement.
Moreover, her expectation of a slower-paced but still meaningful role was unmet,
as the operating room lacked the interpersonal and rewarding experiences she
valued in her previous position. This disconnect ultimately resulted in reduced
motivation and job dissatisfaction.
QUESTION 2
Job Characteristic Neurological Ward Operating Room
1. Skill Variety High – Barbara performed Low – Tasks were
a wide range of duties: IVs, repetitive and limited,
chart monitoring, patient mainly assisting during
care, medication, home surgery, positioning
care, etc. patients, etc.
2. Task Identity High – She was involved in Low – Tasks were only
the entire process of during surgery, which
patient care from was a small part of the
admission to discharge patient’s overall treatment
Varsity Cube 2025 +27 81 278 3372
Assignment 3 Semester 1 2025
Unique #:340610
Due Date: 2 May 2025
Detailed solutions, explanations, workings
and references.
+27 81 278 3372
, QUESTION 1
Barbara’s job dissatisfaction after transferring from the neurological ward to the
operating room can be attributed to a significant shift in the nature of her job
responsibilities and a misalignment between her expectations and the reality of
her new role. In the neurological ward, Barbara’s work was dynamic and
engaging, allowing her to interact directly with patients, make decisions, and
experience the immediate impact of her care. She was actively involved in the
holistic recovery of her patients and received direct recognition and feedback for
her work, which reinforced her sense of purpose and professional identity.
However, in the operating room, Barbara’s role became highly procedural and
limited in scope. Her tasks were confined to assisting during surgeries, often
passively awaiting instructions from the surgeon. The operating room
environment offered minimal patient interaction, no continuity of care, and lacked
the feedback that had previously motivated her. This drastic reduction in
autonomy, variety, and task significance led to a sense of disengagement.
Moreover, her expectation of a slower-paced but still meaningful role was unmet,
as the operating room lacked the interpersonal and rewarding experiences she
valued in her previous position. This disconnect ultimately resulted in reduced
motivation and job dissatisfaction.
QUESTION 2
Job Characteristic Neurological Ward Operating Room
1. Skill Variety High – Barbara performed Low – Tasks were
a wide range of duties: IVs, repetitive and limited,
chart monitoring, patient mainly assisting during
care, medication, home surgery, positioning
care, etc. patients, etc.
2. Task Identity High – She was involved in Low – Tasks were only
the entire process of during surgery, which
patient care from was a small part of the
admission to discharge patient’s overall treatment
Varsity Cube 2025 +27 81 278 3372
