Quality Improvement Practice Questions
and Answers | Latest Version | 2025/2026
| Correct & Verified
What is the primary purpose of implementing a root cause analysis (RCA) in healthcare?
A) To find quick solutions to problems
B) To identify the underlying causes of errors or adverse events
C) To measure staff performance
D) To reduce patient complaints
✔✔B) To identify the underlying causes of errors or adverse events
Which of the following is the most effective way to measure the success of a quality
improvement project?
A) By conducting patient surveys
B) By assessing changes in clinical outcomes and patient safety
C) By comparing financial data
D) By the number of staff involved in the project
✔✔B) By assessing changes in clinical outcomes and patient safety
1
,How does patient involvement in quality improvement projects improve care delivery?
A) It increases costs by requiring more consultations
B) It ensures that care is tailored to patient needs and preferences
C) It reduces the number of care options available
D) It limits the role of healthcare providers in decision-making
✔✔B) It ensures that care is tailored to patient needs and preferences
Which of the following is an example of a structure measure used in quality improvement?
A) Patient satisfaction with pain management
B) Staffing levels and qualifications
C) Time from order to medication administration
D) Patient fall rates
✔✔B) Staffing levels and qualifications
What does the "Plan" step in the PDSA cycle involve?
A) Testing the solution on a small scale
B) Analyzing the results of the test
C) Identifying and planning the intervention to improve the process
2
,D) Reviewing the project's success after completion
✔✔C) Identifying and planning the intervention to improve the process
Why is it important to set specific, measurable goals in quality improvement projects?
A) To avoid the need for ongoing monitoring
B) To ensure progress can be tracked and changes can be evaluated
C) To make the project easier to complete
D) To guarantee immediate patient satisfaction
✔✔B) To ensure progress can be tracked and changes can be evaluated
Which of the following best describes a key component of a patient safety culture?
A) Staff reporting errors without fear of punishment
B) Relying solely on data from external audits
C) Maintaining the same procedures indefinitely
D) Focusing only on patient outcomes and ignoring process issues
✔✔A) Staff reporting errors without fear of punishment
How can lean methodologies be applied in healthcare?
3
, A) By reducing the number of staff to improve efficiency
B) By focusing on eliminating waste and optimizing processes to improve value for patients
C) By increasing administrative overhead to ensure standardization
D) By implementing a fixed set of protocols without flexibility
✔✔B) By focusing on eliminating waste and optimizing processes to improve value for patients
Which of the following is an example of a clinical outcome measure in quality improvement?
A) The availability of medical equipment
B) The number of surgical infections post-operation
C) Staff training hours
D) The physical layout of patient rooms
✔✔B) The number of surgical infections post-operation
What is the role of leadership in maintaining a quality improvement initiative?
A) To monitor the initiative from a distance without providing hands-on support
B) To implement all changes without consulting staff members
C) To provide resources, encourage engagement, and ensure the initiative is sustained
D) To allow staff to independently handle all issues without managerial oversight
4
and Answers | Latest Version | 2025/2026
| Correct & Verified
What is the primary purpose of implementing a root cause analysis (RCA) in healthcare?
A) To find quick solutions to problems
B) To identify the underlying causes of errors or adverse events
C) To measure staff performance
D) To reduce patient complaints
✔✔B) To identify the underlying causes of errors or adverse events
Which of the following is the most effective way to measure the success of a quality
improvement project?
A) By conducting patient surveys
B) By assessing changes in clinical outcomes and patient safety
C) By comparing financial data
D) By the number of staff involved in the project
✔✔B) By assessing changes in clinical outcomes and patient safety
1
,How does patient involvement in quality improvement projects improve care delivery?
A) It increases costs by requiring more consultations
B) It ensures that care is tailored to patient needs and preferences
C) It reduces the number of care options available
D) It limits the role of healthcare providers in decision-making
✔✔B) It ensures that care is tailored to patient needs and preferences
Which of the following is an example of a structure measure used in quality improvement?
A) Patient satisfaction with pain management
B) Staffing levels and qualifications
C) Time from order to medication administration
D) Patient fall rates
✔✔B) Staffing levels and qualifications
What does the "Plan" step in the PDSA cycle involve?
A) Testing the solution on a small scale
B) Analyzing the results of the test
C) Identifying and planning the intervention to improve the process
2
,D) Reviewing the project's success after completion
✔✔C) Identifying and planning the intervention to improve the process
Why is it important to set specific, measurable goals in quality improvement projects?
A) To avoid the need for ongoing monitoring
B) To ensure progress can be tracked and changes can be evaluated
C) To make the project easier to complete
D) To guarantee immediate patient satisfaction
✔✔B) To ensure progress can be tracked and changes can be evaluated
Which of the following best describes a key component of a patient safety culture?
A) Staff reporting errors without fear of punishment
B) Relying solely on data from external audits
C) Maintaining the same procedures indefinitely
D) Focusing only on patient outcomes and ignoring process issues
✔✔A) Staff reporting errors without fear of punishment
How can lean methodologies be applied in healthcare?
3
, A) By reducing the number of staff to improve efficiency
B) By focusing on eliminating waste and optimizing processes to improve value for patients
C) By increasing administrative overhead to ensure standardization
D) By implementing a fixed set of protocols without flexibility
✔✔B) By focusing on eliminating waste and optimizing processes to improve value for patients
Which of the following is an example of a clinical outcome measure in quality improvement?
A) The availability of medical equipment
B) The number of surgical infections post-operation
C) Staff training hours
D) The physical layout of patient rooms
✔✔B) The number of surgical infections post-operation
What is the role of leadership in maintaining a quality improvement initiative?
A) To monitor the initiative from a distance without providing hands-on support
B) To implement all changes without consulting staff members
C) To provide resources, encourage engagement, and ensure the initiative is sustained
D) To allow staff to independently handle all issues without managerial oversight
4
