AMCA Medical Assistant Certification
Exam Questions And Answers
/. What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - Answer-Mr. or Mrs
/.When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - Answer-To maintain patient
confidentiality
/.After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - Answer-15
/.Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - Answer-Cluster booking
/.Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit - Answer-Rectal
/.Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - Answer-The main
reason the patient is seeking care that day.
,/.The selection of one of the three available blood pressure cuff sized depends on which
of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - Answer-Weight of the patient/ size of arm
/.What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - Answer-Allergic reaction
/.What is the scrubbing of instruments with special brushes and detergents to remove
blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - Answer-Sanitization
/.What is the process that involves a soaking or wiping process and inhibits the activity
of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - Answer-Disinfecting
/.What is the process used for supplies that would come in contact with internal body
tissue or an open wound, that involves the use of heat (steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis - Answer-Sterilization
/.Your are taking vitals on a patient and they complain that they have dizziness every
once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective - Answer-Subjective
/.Which procedure that requires patient intervention should be documented for patient
reference?
A) Clinical procedure
B) Structural procedure
,C) Administrative procedure
D) Inter-office procedure - Answer-Clinical procedure
/.The immune system protects the body from which of the following?
A) Low blood sugar
B) Disease and infection
C) Falling and loss of balance
D) Stunted growth and loss of fluid - Answer-Disease and infection
/.A procedure for filing insurance claims would be found under which policies section of
the procedure manual?
A) Clinical
B)Structural
c) Administrative
D) Emergency - Answer-Administrative
/.What is the proper sequence for CPR?
A) Circulation, airway, breathing
B) Airway, breathing, circulation
c) Circulation, breathing, airway
D) Airway, circulation, breathing - Answer-Circulation, airway, breathing
/.What is the general term for a surgical suture?
A) Staple
B) Ligature
c) Needle biopsy
D) Gauge - Answer-Ligature
/.Which of the following instruments is used to drain an abscess?
A) Tissue forceps
B) Tenaculum
C) Curette
D) Scalpel - Answer-Scalpel
/.In which Stage of Infection is known as the time where the pathogen has had time to
grow and establish itself in the body?
A) Prodromal
B) Acute
c) Incubation
D) Convalescent - Answer-Incubation
/.Which of the following is one of the six C's of charting?
A) Clerical
B) Client's words
C) Consult
D) Counsel - Answer-Client's words
, /.An RN asks you to start an IV. Which is true?
A) Assistive personnel do not start IV's
B) The RN must supervise your work
c) Your must be trained to start IVs
D) You must know whey the person needs the IV - Answer-Assistive personnel do not
start IV's
/.You decide to refuse a task. What should you do?
A) Delegate the task to someone else
B) Communicate your concerns to the nurse
c) Ignore the request
D) Talk to the nurse's supervisor - Answer-Communicate your concerns to the nurse
/.Which of the following best defines a demographic?
A) The neighborhood in which the doctor's office is located
B) The number of physician's who work in an office
c) The statistical date of a population, such as age, gender, etc.
D) The medications prescribed by the physician - Answer-The statistical date of a
population, such as age, gender, etc.
/.Which of the following would be appropriate for free screenings?
A) Blood pressure
B) Physical exams
c) Stress tests
D) Physical exams - Answer-Blood pressure
/.What type of fever is known as a fluctuating fever that remains elevated and does not
return to baseline?
A) Fever
B) Intermittent
c) Remittent
D) Continuous - Answer-Remittent
/.Respiration rates can vary if abnormalities are present. Which type of abnormality is a
temporary complete absence of breathing?
A) Apnea
B) Tachypnea
c) Bradypnea
D) Tachycardia - Answer-Apnea
/.What is accounts receivable?
A)A record of all monies due to the practice
B) The people the practice owes money to
c) Materials that need to be paid for
Exam Questions And Answers
/. What is the best way to address an elderly patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only - Answer-Mr. or Mrs
/.When calling a facility to schedule a patient, what is the most important factor to
remember?
A) To get off the phone as quickly as possible
B) To get the most convenient appointment possible
c) To maintain patient confidentiality
D) To discuss the patients limitations regarding diagnosis - Answer-To maintain patient
confidentiality
/.After how many minutes after a patient has missed an appointment, should the
medical assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30 - Answer-15
/.Which it the following scheduling methods books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling - Answer-Cluster booking
/.Which temperature site would give the highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit - Answer-Rectal
/.Which of the following describes the patient's chief complaint?
A) The main reason the patient is seeking care that day
B) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
D) The issue that takes the longest for the physician to resolve - Answer-The main
reason the patient is seeking care that day.
,/.The selection of one of the three available blood pressure cuff sized depends on which
of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient - Answer-Weight of the patient/ size of arm
/.What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction - Answer-Allergic reaction
/.What is the scrubbing of instruments with special brushes and detergents to remove
blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation - Answer-Sanitization
/.What is the process that involves a soaking or wiping process and inhibits the activity
of disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics - Answer-Disinfecting
/.What is the process used for supplies that would come in contact with internal body
tissue or an open wound, that involves the use of heat (steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis - Answer-Sterilization
/.Your are taking vitals on a patient and they complain that they have dizziness every
once in a while. What type of symptom is this?
A) Familial
B) Social
c) Subjective
D) Objective - Answer-Subjective
/.Which procedure that requires patient intervention should be documented for patient
reference?
A) Clinical procedure
B) Structural procedure
,C) Administrative procedure
D) Inter-office procedure - Answer-Clinical procedure
/.The immune system protects the body from which of the following?
A) Low blood sugar
B) Disease and infection
C) Falling and loss of balance
D) Stunted growth and loss of fluid - Answer-Disease and infection
/.A procedure for filing insurance claims would be found under which policies section of
the procedure manual?
A) Clinical
B)Structural
c) Administrative
D) Emergency - Answer-Administrative
/.What is the proper sequence for CPR?
A) Circulation, airway, breathing
B) Airway, breathing, circulation
c) Circulation, breathing, airway
D) Airway, circulation, breathing - Answer-Circulation, airway, breathing
/.What is the general term for a surgical suture?
A) Staple
B) Ligature
c) Needle biopsy
D) Gauge - Answer-Ligature
/.Which of the following instruments is used to drain an abscess?
A) Tissue forceps
B) Tenaculum
C) Curette
D) Scalpel - Answer-Scalpel
/.In which Stage of Infection is known as the time where the pathogen has had time to
grow and establish itself in the body?
A) Prodromal
B) Acute
c) Incubation
D) Convalescent - Answer-Incubation
/.Which of the following is one of the six C's of charting?
A) Clerical
B) Client's words
C) Consult
D) Counsel - Answer-Client's words
, /.An RN asks you to start an IV. Which is true?
A) Assistive personnel do not start IV's
B) The RN must supervise your work
c) Your must be trained to start IVs
D) You must know whey the person needs the IV - Answer-Assistive personnel do not
start IV's
/.You decide to refuse a task. What should you do?
A) Delegate the task to someone else
B) Communicate your concerns to the nurse
c) Ignore the request
D) Talk to the nurse's supervisor - Answer-Communicate your concerns to the nurse
/.Which of the following best defines a demographic?
A) The neighborhood in which the doctor's office is located
B) The number of physician's who work in an office
c) The statistical date of a population, such as age, gender, etc.
D) The medications prescribed by the physician - Answer-The statistical date of a
population, such as age, gender, etc.
/.Which of the following would be appropriate for free screenings?
A) Blood pressure
B) Physical exams
c) Stress tests
D) Physical exams - Answer-Blood pressure
/.What type of fever is known as a fluctuating fever that remains elevated and does not
return to baseline?
A) Fever
B) Intermittent
c) Remittent
D) Continuous - Answer-Remittent
/.Respiration rates can vary if abnormalities are present. Which type of abnormality is a
temporary complete absence of breathing?
A) Apnea
B) Tachypnea
c) Bradypnea
D) Tachycardia - Answer-Apnea
/.What is accounts receivable?
A)A record of all monies due to the practice
B) The people the practice owes money to
c) Materials that need to be paid for
