PL-600 Test Questions with Correct Answers Rated A+
Which data type should you use to create a column that has three values that the user must select from
and the values change every three months? - Answers Lookup
A company uses manual processes to track interactions with customers. The company wants to use
Power Platform to improve productivity.The company has the following requirements:Provide
customers with an online portal where they can submit and review cases.Ensure that customers can
chat online with a customer service representative at any time.Route chats to customer service
representatives based on skill and availability.You need to recommend a solution to the company.Which
three components should you recommend? Each correct answer presents part of the solution.NOTE:
Each correct selection is worth one point. - Answers -Omnichannel for Customer Service
-Customer self-service portal
-Business process flows
A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows.The Dynamics 365 Sales
implementation has security roles that restrict data export. You need to ensure that data has the same
restrictions in Power BI as it does in Dynamics 365 Sales.You need to design the security to avoid
sensitive data from being seen.Which two actions should you recommend? Each correct answer
presents part of the solution.NOTE: Each correct selection is worth one point. - Answers -Limit the role
in Dynamics 365 Sales to only data allowed so it cannot be exported to Microsoft Excel.
-Use Microsoft Dataverse restrictions before setting up the Power BI reports
You are a Power Platform consultant for an internet support company.The company lacks a budget to
buy third-party ISVs or add-ons.The company requires a new system that achieves the following:All
support issues must come in by email, need to be logged, and assigned to the support group.Accounts
must synchronize with the parent company Oracle database.Reports must be sent to the executives on a
weekly basis.No custom code will be used in the system.You need to recommend the components that
should be configured.Which two components should you recommend? Each correct answer presents
part of the solution.NOTE: Each correct selection is worth one point. - Answers -Microsoft Dataverse
-Microsoft Customer Voice
You have joined a new Power Platform project as a solution architect. The customer has a project
governance process. You evaluate the process and decide that it is not appropriate for the project. What
should you do? - Answers Create a hybrid process.
You are designing a databasetable for a client.You have the following requirements:Maintain a
comprehensive list of colors and their corresponding RGB values and hexadecimal values.Prevent the
addition of duplicate colors based on the hexadecimal value for the color.You need to recommend a
, design for the table.Which two actions should the client perform after the table is created? Each correct
answer presents part of the solution.NOTE: Each correct selection is worth one point. - Answers -
Configure and schedule a recurring bulk record deletion job.
-Create alternate keys for the table
Which type of environment should you use for a proof of concept? - Answers Trial
You need to recommend a solution for agents when working with customers to make reservations.
What should you recommend? - Answers Business Process Flows
You need to recommend a solution for creating the initial inspection checklists. What should you
recommend? - Answers Dataverse for Teams
Your canvas apps contain many formulas and are performing poorly. You want to offload processing to
speed up performance. What should you do? - Answers Create a Power Automate flow and then run the
flow by using an expression.
You need to answer questions in a Power Virtual Agents chatbot from a QnA Maker knowledge base.
What should you use? - Answers Power Automate
You are designing a self-service portalfor a company.The portal must meet the following
requirements:Customers must be able to submit and review cases.Customers must be able to chat with
service representatives in near real time.Allow service representatives to select cases from queues and
use knowledge articles to resolve customer concerns.You need to recommend solutions for the
company that do not require custom development.Which three apps or services should you
recommend? Each correct answer presents part of the solution.NOTE: Each correct selection is worth
one point. - Answers -Dynamics 365 Customer Service
-Omnichannel for Customer Service
-Customer self-service portal
A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party
application.The client has the following requirements:Manage all leads by using the Power Apps
app.Create a lead in the Power Apps app when a user creates a lead in the third-party
application.Update leads in the Power Apps app when a user updates a lead in the third-party
application.Connect to the third-party application by using an API.You need to recommend strategies to
integrate the Power Apps app and the third-party application.Which three options can you use to
achieve the goal? Each correct answer presents part of the solution.NOTE: Each correct selection is
worth one point. - Answers Power Automate cloud flow
Dual-write
Common Data Service connector
Which data type should you use to create a column that has three values that the user must select from
and the values change every three months? - Answers Lookup
A company uses manual processes to track interactions with customers. The company wants to use
Power Platform to improve productivity.The company has the following requirements:Provide
customers with an online portal where they can submit and review cases.Ensure that customers can
chat online with a customer service representative at any time.Route chats to customer service
representatives based on skill and availability.You need to recommend a solution to the company.Which
three components should you recommend? Each correct answer presents part of the solution.NOTE:
Each correct selection is worth one point. - Answers -Omnichannel for Customer Service
-Customer self-service portal
-Business process flows
A client uses Dynamics 365 Sales, Power BI datasets, and Power BI dataflows.The Dynamics 365 Sales
implementation has security roles that restrict data export. You need to ensure that data has the same
restrictions in Power BI as it does in Dynamics 365 Sales.You need to design the security to avoid
sensitive data from being seen.Which two actions should you recommend? Each correct answer
presents part of the solution.NOTE: Each correct selection is worth one point. - Answers -Limit the role
in Dynamics 365 Sales to only data allowed so it cannot be exported to Microsoft Excel.
-Use Microsoft Dataverse restrictions before setting up the Power BI reports
You are a Power Platform consultant for an internet support company.The company lacks a budget to
buy third-party ISVs or add-ons.The company requires a new system that achieves the following:All
support issues must come in by email, need to be logged, and assigned to the support group.Accounts
must synchronize with the parent company Oracle database.Reports must be sent to the executives on a
weekly basis.No custom code will be used in the system.You need to recommend the components that
should be configured.Which two components should you recommend? Each correct answer presents
part of the solution.NOTE: Each correct selection is worth one point. - Answers -Microsoft Dataverse
-Microsoft Customer Voice
You have joined a new Power Platform project as a solution architect. The customer has a project
governance process. You evaluate the process and decide that it is not appropriate for the project. What
should you do? - Answers Create a hybrid process.
You are designing a databasetable for a client.You have the following requirements:Maintain a
comprehensive list of colors and their corresponding RGB values and hexadecimal values.Prevent the
addition of duplicate colors based on the hexadecimal value for the color.You need to recommend a
, design for the table.Which two actions should the client perform after the table is created? Each correct
answer presents part of the solution.NOTE: Each correct selection is worth one point. - Answers -
Configure and schedule a recurring bulk record deletion job.
-Create alternate keys for the table
Which type of environment should you use for a proof of concept? - Answers Trial
You need to recommend a solution for agents when working with customers to make reservations.
What should you recommend? - Answers Business Process Flows
You need to recommend a solution for creating the initial inspection checklists. What should you
recommend? - Answers Dataverse for Teams
Your canvas apps contain many formulas and are performing poorly. You want to offload processing to
speed up performance. What should you do? - Answers Create a Power Automate flow and then run the
flow by using an expression.
You need to answer questions in a Power Virtual Agents chatbot from a QnA Maker knowledge base.
What should you use? - Answers Power Automate
You are designing a self-service portalfor a company.The portal must meet the following
requirements:Customers must be able to submit and review cases.Customers must be able to chat with
service representatives in near real time.Allow service representatives to select cases from queues and
use knowledge articles to resolve customer concerns.You need to recommend solutions for the
company that do not require custom development.Which three apps or services should you
recommend? Each correct answer presents part of the solution.NOTE: Each correct selection is worth
one point. - Answers -Dynamics 365 Customer Service
-Omnichannel for Customer Service
-Customer self-service portal
A company uses two separate unlinked apps to manage sales leads: a Power Apps app and a third-party
application.The client has the following requirements:Manage all leads by using the Power Apps
app.Create a lead in the Power Apps app when a user creates a lead in the third-party
application.Update leads in the Power Apps app when a user updates a lead in the third-party
application.Connect to the third-party application by using an API.You need to recommend strategies to
integrate the Power Apps app and the third-party application.Which three options can you use to
achieve the goal? Each correct answer presents part of the solution.NOTE: Each correct selection is
worth one point. - Answers Power Automate cloud flow
Dual-write
Common Data Service connector
