review penn exam actual questions and correct detailed answers.

what is true about the home workspace? - correct answer 1. It is the initial activity you see when you log in to hyperspace 2. The activity that appears can be different based on the type of user. 3. It always remains open. Which are true about the patient workspace? - correct answer 1. It is labeled with the name of the patient with whom you are working? 2. It displays information specific to the patient? What is the preferred search technique for locating a patient record in PennChart? - correct answer 3,3 + DOB How many core patient identifiers are required to be validated in order to access a patient record? - correct answer 3 which of the below are considered core patient identifiers? - correct answer 1. patient name 2. DOB 3. SSN 4. Parents first names Which of the following is responsible for any balance not covered by insurance? - correct answer Guarantor T or F: Each guarantor account can only have one guarantor - correct answer true T or F: One patient can only hav e one guarantor - correct answer false T or F: The bill for any balance not covered by insurance will be sent to the guarantor - correct answer true Which of the following addresses is used for appointment reminders? - correct answer Patient T or F: A guarantor account is record that holds insurance information for a patient - correct answer false Which one of the following best describes the purpose of coverage records? - correct answer they store information about where to send claims which of the following elements are required in order to schedule an appointment using book it - correct answer 1. Department 2. Visit Type 3. Provider 4., Date You need to schedule an appointment two weeks from today. What date shortcuts could you enter in the data feild? - correct answer 1. w+2 2. t+14 You need to schedule an appointment at the end of next month. What date shortcut could you enter in the data field? - correct answer me+1 T or F: The solutions view can only show you one recommended appointment at a time - correct answer false T or F: It isn't until you click schedule on the appointment review window that the appointment is actually scheduled - correct answer true T or F: A user must enter a cancellation reason when cancelling an appointment - correct answer true You can access the past tab on the appointment desk and see several appointments on it. How do you know which ones are canceled? - correct answer canceled appointments will have a status of canceled (Can) Which statement most accurately represents what happens to an original appointment when it is rescheduled - correct answer the original appointment is canceled when you click schedule on the appointment review window It is your responsibility to call patients who have upcoming appointments that are missing registration information. Which tool can you use to identify these appointments? - correct answer patient workqueue T or F: Appointments and admissions are examples of encounters - correct answer true Hyperspace automatically enters the corresponding city, state, country, and country fields based on the ZIP code you entered in the ______ field. - correct answer City (or ZIP) T or F: The patients permanent address is where the patient will receive statements - correct answer false You are in registration and a patient would like to update their emergency contact information. What will you click to make this update? - correct answer patient contacts which buzzwords identify commercial insurance - correct answer indemnity traditional T or F: Commerical insurance requires patients to choose a PCP - correct answer false T or F: commerical insurance may require patients to pay a deductible - correct answer true which managed care plans may require a refferal? - correct answer HMO POS Which managed care plans allow patients to see out of network providers? - correct answer PPO