In today's financial and regulatory environment, the administrator must be highly
concerned at looking for ways to _____ inputs.
A. Change
B, Renew and increase
C. Formulate
D. Update and modify - ANSWER- B. Renew and increase.
A primary concern of the systems administrator is how inputs can be renewed and
increased. With the changing environment, the administrator must innovate in their
environment so that they can be successful.
Asking if the work accomplished by the facility is up to expected standards and, if not,
taking corrective actions is the act of _____.
A. Taking charge
B. Reviewing results
C. Controlling quality
D. Controlling the inputs - ANSWER- C. Controlling quality.
Control is the most essential tool available to administrators in the process of keeping
the facility on course. Control of quality is a corrective action taken after the evaluation
of outputs was not achieved at an adequate level.
The passage of the Omnibus Budget Reconciliation Act (OBRA) can be viewed as a
form of _____ the nursing facility industry.
A. Oppressive measure imposed on
B. Object-oriented programming goals of
C. External feedback of
D. Internal feedback of - ANSWER- C. External feedback of.
OBRA, which was passed to have more stringent requirements on nursing facilities, was
done because of the performance of the industry at large. This was passed as a
measure of external feedback returned on the industry for past poor performance.
It is the administrator's job to ensure that all employees make the right decisions for the
facility _____.
A. In every case
B. With a minimum of worry
C. Quickly
,D. As often as possible - ANSWER- D. As often as possible.
Whereas we would like our employees to make the right decision every time, this is an
impossibility. We can best expect our employees to make the right decision as often as
possible, with the best possible ethical backing.
It is _____ to maintain the chain of command when an administrator practices
leadership by walking around (LBWA).
A. Especially difficult
B. Especially easy
C. Entirely feasible
D. Impossible - ANSWER- C. Entirely feasible.
The administrator can easily see issues in a department when practicing LBWA. Instead
of "fixing" or correcting deficient practices they see, they can instead provide this
information to the director of nursing or other appropriate department head for
correction by them, thus maintaining the chain of command.
The administrator's work begins once the board has set forth the _____ of the
organization.
A. Full rules
B. Day-to-day rules and regulations
C. Mission statement
D. Procedures to be followed - ANSWER- B. Day-to-day rules and regulations.
When a board is involved, the administrator's job is to operate the facility per their
instructions. The board often sets the day-to-day rules and regulations which need to be
followed in accordance with state and federal laws.
The better administrator is the one who _____.
A. Spends the most hours in the facility wings
B. Is in their office constantly exploring ways to lead
C. Reviews reports as the primary information channel about the facility
D. Prepares for certification and the state to come in - ANSWER- A. Spends the most
hours in the facility wings.
The administrator needs a fire in the heart for continuously improving the quality of daily
life for residents. The administrator is most effective when making rounds and meeting
with residents, families, employees, and stakeholders.
, One thing the successful administrator remembers about the environment is that it
_____.
A. Remains beyond control
B. Can be harnessed
C. Can be brought under control
D. Can be static - ANSWER- A. Remains beyond control.
The administrator must understand that they are dealing with an environment which is
beyond their control. Uncertainty and unpredictability are part of the game.
Being knowledgeable about the field and having competence and experience will take
today's administrator to _____.
A. Excellence
B. A good level
C. The highest level
D. Charismatic leadership - ANSWER- B. A good level.
Being knowledgeable is simply enough to get by today. The administrator needs to be a
master of their field and constantly be seeking out education, best practices, and ways
to improve themselves.
When deciding what style of management to employ in each situation, administrators
should consider factors within themselves, factors in the employees, and factors in the
_____.
A. Organization
B. External environment
C. Five-year plan
D. One-year plan - ANSWER- A. Organization.
The effective administrator understands their environment and their employees. They
must understand the organization and its inner workings to truly be successful.
When the administrator concentrates on getting paperwork done, meeting regulations,
and saving money, the staff _____.
A. Are freed to give more attention to good resident care
B. Do the same
C. Feel the facility is being successfully managed
D. Give better quality care - ANSWER- B. Do the same.