CPMSM Department Operations
Management UPDATED ACTUAL Exam
Questions and CORRECT Answers
What is the achievement of the organization's objectives through people & resources? -
CORRECT ANSWER - Management
What is the management approach that increases efficiency through scientific analysis of the
workers? - CORRECT ANSWER - Scientific Management
What management style divides jobs into small tasks? - CORRECT ANSWER - Scientific
Management
What management style is based on the concept of specialization? - CORRECT
ANSWER - Scientific Management
Who is the father of scientific management? - CORRECT ANSWER - Frederick Winslow
Taylor
What management style is based on assumptions about an economically motivated worker? -
CORRECT ANSWER - Scientific Management
Who created the Gantt Chart? - CORRECT ANSWER - Henry Gantt
Who were Gantt charts originally created for? - CORRECT ANSWER - Vision-impared
What are Gantt charts used for? - CORRECT ANSWER - To keep track of project
deadlines
, What does PERT stand for? - CORRECT ANSWER - Program Evaluation and Review
Technique
What does CPM stand for? - CORRECT ANSWER - Critical Path Method
Who's known as the "father or motion studies" and the "First Lady of management"? -
CORRECT ANSWER - Frank and Lillian Gilbert
Who used stopwatches and strobe lights to track a worker's movements? - CORRECT
ANSWER - Frank and Lillian Gilbert
What management style focuses on employee motivation? - CORRECT ANSWER -
Human Relations Movement (Behavioral School)
Who is known for creating the theory of a hierarchy of needs? - CORRECT ANSWER -
Abraham Maslow
Which management style says that humans are motivated by unsatisfied needs and that certain
lower needs have to be met first? - CORRECT ANSWER - Maslow's Theory of
Hierarchical Needs
Name the 5 Maslow Hierarchy of Needs. - CORRECT ANSWER - Physiological, Safety,
Belonging, Esteem, Self-actualization
Who studied factors in an employee's work environment caused satisfaction and dissatisfaction?
- CORRECT ANSWER - Frederick Herzberg
Who created the Hygiene Theory (aka motivation-hygiene)? - CORRECT ANSWER -
Frederick Herzberg
Management UPDATED ACTUAL Exam
Questions and CORRECT Answers
What is the achievement of the organization's objectives through people & resources? -
CORRECT ANSWER - Management
What is the management approach that increases efficiency through scientific analysis of the
workers? - CORRECT ANSWER - Scientific Management
What management style divides jobs into small tasks? - CORRECT ANSWER - Scientific
Management
What management style is based on the concept of specialization? - CORRECT
ANSWER - Scientific Management
Who is the father of scientific management? - CORRECT ANSWER - Frederick Winslow
Taylor
What management style is based on assumptions about an economically motivated worker? -
CORRECT ANSWER - Scientific Management
Who created the Gantt Chart? - CORRECT ANSWER - Henry Gantt
Who were Gantt charts originally created for? - CORRECT ANSWER - Vision-impared
What are Gantt charts used for? - CORRECT ANSWER - To keep track of project
deadlines
, What does PERT stand for? - CORRECT ANSWER - Program Evaluation and Review
Technique
What does CPM stand for? - CORRECT ANSWER - Critical Path Method
Who's known as the "father or motion studies" and the "First Lady of management"? -
CORRECT ANSWER - Frank and Lillian Gilbert
Who used stopwatches and strobe lights to track a worker's movements? - CORRECT
ANSWER - Frank and Lillian Gilbert
What management style focuses on employee motivation? - CORRECT ANSWER -
Human Relations Movement (Behavioral School)
Who is known for creating the theory of a hierarchy of needs? - CORRECT ANSWER -
Abraham Maslow
Which management style says that humans are motivated by unsatisfied needs and that certain
lower needs have to be met first? - CORRECT ANSWER - Maslow's Theory of
Hierarchical Needs
Name the 5 Maslow Hierarchy of Needs. - CORRECT ANSWER - Physiological, Safety,
Belonging, Esteem, Self-actualization
Who studied factors in an employee's work environment caused satisfaction and dissatisfaction?
- CORRECT ANSWER - Frederick Herzberg
Who created the Hygiene Theory (aka motivation-hygiene)? - CORRECT ANSWER -
Frederick Herzberg
