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IOP3704 Assignment 1 (COMPLETE ANSWERS) Semester 1 2025 - DUE 20 March 2025; 100% correct solutions and explanations.

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IOP3704 Assignment 1 (COMPLETE ANSWERS) Semester 1 2025 - DUE 20 March 2025; 100% correct solutions and explanations. Questions 1. Siyanqoba Group is a multinational telecommunications firm based in South Africa that operates in several African countries and parts of Asia. The company has developed tremendously, but its various operations in multiple countries present a unique set of challenges that affect employment relations. Provide a detailed description of the key organisational factors that Siyanqoba Group's leadership needs to address to foster a positive and productive relationship between the company and its workforce. [12] 2. Differentiate between employment relations (ER), industrial relations (IR) and labour relations (LR), and provide examples to substantiate your answer. [6] 3. The South African employm

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,IOP3704 Assignment 1 (COMPLETE ANSWERS) Semester
1 2025 - DUE 20 March 2025; 100% correct solutions and
explanations.
Questions
1. Siyanqoba Group is a multinational telecommunications firm
based in South Africa that operates in several African countries
and parts of Asia. The company has developed tremendously,
but its various operations in multiple countries present a unique
set of challenges that affect employment relations. Provide a
detailed description of the key organisational factors that
Siyanqoba Group's leadership needs to address to foster a
positive and productive relationship between the company and
its workforce. [12]


Key Organisational Factors Affecting Employment
Relations at Siyanqoba Group
Siyanqoba Group, as a multinational telecommunications firm
operating in several African countries and parts of Asia, faces
complex employment relations challenges. To foster a positive
and productive relationship between the company and its
workforce, the leadership must address the following key
organisational factors:
1. Cultural Diversity and Inclusion
Operating across multiple countries means that Siyanqoba
Group employs a culturally diverse workforce. Leadership must:

,  Promote cultural sensitivity by ensuring that company
policies respect local customs and traditions.
 Implement diversity and inclusion programs to ensure
that all employees feel valued regardless of their
nationality, ethnicity, or religious background.
 Encourage cross-cultural training and team-building
exercises to enhance collaboration and reduce workplace
conflicts.
2. Legal and Regulatory Compliance
Each country in which Siyanqoba Group operates has distinct
labour laws, tax regulations, and employment standards.
Leadership must:
 Ensure compliance with local labour laws regarding
wages, working hours, and dispute resolution.
 Adapt human resource policies to align with the legal
frameworks in different jurisdictions.
 Work with legal experts in each country to prevent legal
disputes related to employee rights and contract
enforcement.
3. Communication and Language Barriers
A multinational company must overcome language barriers that
could hinder clear communication. To achieve this:
 The company should adopt a multilingual
communication strategy, including translations of
important documents.
 Use technology platforms (such as AI-powered translation
tools) to bridge language gaps.

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