APCO EMD EXAM
APCO EMD EXAM QUESTIONS AND
ANSWERS 2025
What skills are combined for emergency medical dispatch? -Correct Answer
✔telecommunicator skills and medical knowlage
What is a requirement needed for be an EMD? -Correct Answer ✔Have current CPR
certification from the American heart association, American red cross, safety council or
a united states military equivalent.
What skills will you be able to do after the APCO EMD course? -Correct Answer ✔state
and identify roles and responsibilities of emergency medical dispatch
allocate resources properly and according to local medically approved guide cards.
obtain sufficient and accurate information from callers to dispatch resources properly
and efficiently
give appropriate pre-arrival instructions to callers as locally approved medical
interrogation guidecards indicate.
understand the medical information found in locally approved and customized APCO
emergency medical dispatch guidecards
who is responsible for coordinating and dispatching EMS resources based on
predetermined response configurations found in local medically approved APCO
guidecards? -Correct Answer ✔EMD
What are some characteristics of a successful EMD? -Correct Answer ✔Maintain
confidentiality including not giving out information about a patient or a caller including
knowledge of HIV infection.
being helpful, compassionate, and polite.
What are the two most important characteristics of a good EMD? -Correct Answer
✔Compassion for others and the desire to helpthem
T or F An EMD serves as part of the local emergency medical service system? -Correct
Answer ✔T
T or F Fire perosnnel often are part of the STATE EMS system because they have
received specialized medical training and are used as a resource for emergency
medical services? -Correct Answer ✔F, they are LOCAL
APCO EMD EXAM
, APCO EMD EXAM
What is one of the most important functions of an EMD that requires and in-depth
knowledge of the local EMS system and complete understanding of the philosophy of
effective dispatch? -Correct Answer ✔Resource Allocation
What is a HOT response? -Correct Answer ✔Going lights and sirens
A resource with basic life support capability dispatched and told to respond in a normal
response mode. -Correct Answer ✔BLS COLD
A resource with basic life support capacity dispatched and told to respond in emergency
mode. -Correct Answer ✔BLS HOT
A resource with advanced life support capacity dispatched and told to respond in
emergency response mode. -Correct Answer ✔ALS HOT
is when everything rolls using emergency response mode -Correct Answer ✔FULL
RESPONSE
Making the best of what you have is also known as? -Correct Answer ✔Utilizing
resources effectively
How can you utilize resources effectively? -Correct Answer ✔Be familiar with their
capabilities
Follow you EMD Guidecards
Recognize the importance of conserving higher level resources
How is liability related to negligence? -Correct Answer ✔After negligence is proven in
court liability is assigned to a company, a governmental entity or and individual.
A negligent conduct that was not purposeful or caused by malicious intent. May be the
cause of simple human error. -Correct Answer ✔Simple negligence
What are compensatory damages? -Correct Answer ✔repay plaintiffs for actual losses
including loss wages, future lost work, hospital/medical bills, and other direct costs and
pain and suffering.
What are punitive damages? -Correct Answer ✔Awared to punish defendant.
What is a method that agencies can follow to reduce liability? -Correct Answer ✔Use of
well -organized, written orientation and training program for new employees
APCO EMD EXAM
APCO EMD EXAM QUESTIONS AND
ANSWERS 2025
What skills are combined for emergency medical dispatch? -Correct Answer
✔telecommunicator skills and medical knowlage
What is a requirement needed for be an EMD? -Correct Answer ✔Have current CPR
certification from the American heart association, American red cross, safety council or
a united states military equivalent.
What skills will you be able to do after the APCO EMD course? -Correct Answer ✔state
and identify roles and responsibilities of emergency medical dispatch
allocate resources properly and according to local medically approved guide cards.
obtain sufficient and accurate information from callers to dispatch resources properly
and efficiently
give appropriate pre-arrival instructions to callers as locally approved medical
interrogation guidecards indicate.
understand the medical information found in locally approved and customized APCO
emergency medical dispatch guidecards
who is responsible for coordinating and dispatching EMS resources based on
predetermined response configurations found in local medically approved APCO
guidecards? -Correct Answer ✔EMD
What are some characteristics of a successful EMD? -Correct Answer ✔Maintain
confidentiality including not giving out information about a patient or a caller including
knowledge of HIV infection.
being helpful, compassionate, and polite.
What are the two most important characteristics of a good EMD? -Correct Answer
✔Compassion for others and the desire to helpthem
T or F An EMD serves as part of the local emergency medical service system? -Correct
Answer ✔T
T or F Fire perosnnel often are part of the STATE EMS system because they have
received specialized medical training and are used as a resource for emergency
medical services? -Correct Answer ✔F, they are LOCAL
APCO EMD EXAM
, APCO EMD EXAM
What is one of the most important functions of an EMD that requires and in-depth
knowledge of the local EMS system and complete understanding of the philosophy of
effective dispatch? -Correct Answer ✔Resource Allocation
What is a HOT response? -Correct Answer ✔Going lights and sirens
A resource with basic life support capability dispatched and told to respond in a normal
response mode. -Correct Answer ✔BLS COLD
A resource with basic life support capacity dispatched and told to respond in emergency
mode. -Correct Answer ✔BLS HOT
A resource with advanced life support capacity dispatched and told to respond in
emergency response mode. -Correct Answer ✔ALS HOT
is when everything rolls using emergency response mode -Correct Answer ✔FULL
RESPONSE
Making the best of what you have is also known as? -Correct Answer ✔Utilizing
resources effectively
How can you utilize resources effectively? -Correct Answer ✔Be familiar with their
capabilities
Follow you EMD Guidecards
Recognize the importance of conserving higher level resources
How is liability related to negligence? -Correct Answer ✔After negligence is proven in
court liability is assigned to a company, a governmental entity or and individual.
A negligent conduct that was not purposeful or caused by malicious intent. May be the
cause of simple human error. -Correct Answer ✔Simple negligence
What are compensatory damages? -Correct Answer ✔repay plaintiffs for actual losses
including loss wages, future lost work, hospital/medical bills, and other direct costs and
pain and suffering.
What are punitive damages? -Correct Answer ✔Awared to punish defendant.
What is a method that agencies can follow to reduce liability? -Correct Answer ✔Use of
well -organized, written orientation and training program for new employees
APCO EMD EXAM
