Facility Management Questions fully solved &
updated (latest update).
Most Expensive Part of POM?
Labor & Benefits
A significant portion of the POM budget is consumed by what?
Maintenance & Repair Demands
Maintenance
Activities to keep something in it's existing state or to preserve something from failure or
decline
Routine Maintenance
General upkeep of the property, recurs on a regular basis and requires minimal skill or training;
grass cutting, carpet cleaning, etc.
7 Types of Maintenance
Routine, preventative, guest-room, scheduled, predictive, reactive, & contract
Preventative Maintenance
Maintenance to prevent failure from occurring, such as: inspections, lubrication, minor repairs,
or adjustments
Guest-room Maintenance
A form of preventative maintenance; involves inspection of a number of items in the guest-
room
Scheduled Maintenance
Preparing equipment for seasonal changes and performing other activities that a periodically
required to keep equipment operating efficiently
, Predictive Maintenance
Form of preventative maintenance, relies on technological methods to increase operational life
and target preemptive corrective actions
Reactive Maintenance
Emergency breakdown maintenance, the most costly & disruptive form of maintenance;
typically in response to problems that have or will have a negative effect on revenue if allowed
to continue
Contract Maintenance
Involves outside contractors; recognition that special tools, licenses, or skills are required to
perform
Maintenance Management Systems
Used to effectively manage all of a property's maintenance tasks
The Goals of Maintenance Management Systems
Handle the needs of the property effectively, record information concerning the property's
equipment & systems, establish performance standards, and provide feedback to upper
management to assess the performance of the department
Computerized Maintenance Management Systems
Bridge the gap between housekeeping & maintenance departments and enables corporate
management to oversee activity through use of hotel network computers or web based
programs
POM & utilities make up what percent of a property's revenue?
8-9%
Salaries, wages, & employment benefits make up what percent of the POM expense?
40-50%
updated (latest update).
Most Expensive Part of POM?
Labor & Benefits
A significant portion of the POM budget is consumed by what?
Maintenance & Repair Demands
Maintenance
Activities to keep something in it's existing state or to preserve something from failure or
decline
Routine Maintenance
General upkeep of the property, recurs on a regular basis and requires minimal skill or training;
grass cutting, carpet cleaning, etc.
7 Types of Maintenance
Routine, preventative, guest-room, scheduled, predictive, reactive, & contract
Preventative Maintenance
Maintenance to prevent failure from occurring, such as: inspections, lubrication, minor repairs,
or adjustments
Guest-room Maintenance
A form of preventative maintenance; involves inspection of a number of items in the guest-
room
Scheduled Maintenance
Preparing equipment for seasonal changes and performing other activities that a periodically
required to keep equipment operating efficiently
, Predictive Maintenance
Form of preventative maintenance, relies on technological methods to increase operational life
and target preemptive corrective actions
Reactive Maintenance
Emergency breakdown maintenance, the most costly & disruptive form of maintenance;
typically in response to problems that have or will have a negative effect on revenue if allowed
to continue
Contract Maintenance
Involves outside contractors; recognition that special tools, licenses, or skills are required to
perform
Maintenance Management Systems
Used to effectively manage all of a property's maintenance tasks
The Goals of Maintenance Management Systems
Handle the needs of the property effectively, record information concerning the property's
equipment & systems, establish performance standards, and provide feedback to upper
management to assess the performance of the department
Computerized Maintenance Management Systems
Bridge the gap between housekeeping & maintenance departments and enables corporate
management to oversee activity through use of hotel network computers or web based
programs
POM & utilities make up what percent of a property's revenue?
8-9%
Salaries, wages, & employment benefits make up what percent of the POM expense?
40-50%
