Test Bank for Operations Management, 9th Canadian Edition by Heizer (All Chapters included).pdf

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, CHAPTER 1: OPERATIONS AND PRODUCTIVITY
m m m m




TRUE/FALSE

1. Somemof mthemoperations-
related mactivitiesmofmHardmRockmCafémincludemdesigningmmealsmandmanalyzingmthemmformingredientm
costmand mlabormrequirements.
Truem(Globalmcompany mprofile,measy)

2. Themproduction mprocessmatmHard mRock mCafémismlimited mto mmealmpreparation mand mservingmcustomers.
Falsem(Globalmcompany mprofile,measy)

3. Allmorganizations, mincludingmservicemfirmsmsuch masmbanksmand mhospitals,mhavemamproduction mfunction.
Truem(Whatmismoperationsmmanagement? mmoderate)

4. Operationsmmanagementmismthemsetmofmactivitiesmthatmcreatemvalueminmthemformmofmgoodsmand mserv
icesmby mtransformingminputsminto moutputs.
Truem(Whatmismoperationsmmanagement? measy)

5. An mexample mof mam"hidden"mproduction mfunction mismmoney mtransfersmatmbanks.
Truem(Whatmismoperationsmmanagement? mmoderate)

6. Onemreason mto mstudymoperationsmmanagementmismto mlearnmhowmpeoplemorganizemthemselvesm
formproductive menterprise.
2

,Truem(Why mstudy mOM,measy)




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, 7. Themoperationsmmanagermperformsmthemmanagementmactivitiesmofmplanning,morganizing,mstaffi
ng,mleading,mand mcontrollingmof mthemOMmfunction.
Truem(Whatmoperationsmmanagersmdo,measy)

8. "Howmmuchminventorymofmthismitemmshould mwemhave?"mismwithinmthemcriticalmdecisionmare
amof mmanagingmquality.
Falsem(Whatmoperationsmmanagersmdo,measy)

9. In mordermto mhavemamcareerminmoperationsmmanagement,monemmustmhavemamdegreemin mstatistic
smormquantitative mmethods.
Falsem(Whatmoperationsmmanagersmdo,measy)

10. Henry mFord mismknown masmthemFathermof mScientificmManagement.
Falsem(Themheritage mofmoperationsmmanagement, measy)

11. Shewhart’smcontributionsmto moperationsmmanagementmcamemduringmthemScientific mManagementmEra.
Falsem(Themheritage mofmoperationsmmanagement, measy)

12. Studentsmwantingmto mpursuemamcareermin moperationsmmanagementmwillmfindmmultidisciplin
ary mknowledge mbeneficial.
Truem(WheremaremthemOMmjobs? measy)




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