,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
m m m m m m m m m m
en
DevelopingmManagementmSkills,m10em(Whetten/Cameron)
mChapterm2m ManagingmPersonalmStress
1) Harrymworksminmamhighmstressmenvironment.mHemmakesmsuremthat mhemsleepsmwellmand mgetsmregu
larmexercise.mHemismstrengtheningmhismdrivingmforcesm inmordermtomreducemthemnegativemeffectsmof m
stress.mAnswer:m FALSE
Explanation:m StressmrepresentsmthemdrivingmforcesminmLewin'smmodel.mHarrymismstrengtheningmrestr
ainingmforcesmbymdevelopingmphysicalmresiliency.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m MajormElementsmof mStress
Skill:m Application
AACSB:m Applicationmof mknowledge
2) Inmthemabsencemof mstress,mampersonmismlikelymtomdomhis/hermbest mwo
rk.mAnswer:m FALSE
Explanation:m Inmthemabsencemof manymstress,mpeoplemfeelmcompletelymbored mand mlackmanyminclinati
onmtomact.
Diff:m2
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m MajormElementsmof mStress
Skill:m Concept
AACSB:m Applicationmof mknowledge
3) Georgemjust mfound mout mthat mBillmreceived mamlettermfrommthemgovernment mtaxmagencymabou
t mamcertainmdeductionmBillmtook.mGeorgemtookmthemsamemdeduction.mGeorgemismworried.mThis
mismanmexamplemof msituationalmstress.
Answer:m FALSE
Explanation:m Georgemismexperiencingmanticipatorymstress:mamdisagreeablemevent mthat mthreatensmtomo
ccurmormanmunpleasant mthingmthat mhasmnot myet mhappened,mbut mmight mhappen.
Diff:m3
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m ManagingmStressors
Skill:m Application
AACSB:m Applicationmof mknowledge
4) A mstudent mgroupmismhavingmtroublemdefiningmthemmajormproblemsminmamcasemtheymaremstudying.m
Themgroupmlacksmcohesion.mThemstress mthemgroupmmembersmwillmmost mlikelymexperiencemwillmbeme
ncountermstress.
Answer:m TRUE
Explanation:m Encountermstressorsmaremthosemwhichmresult mfromminterpersonalminteraction,mincludin
gmattemptingmtomaccomplishmamtaskmwhilempart mof mamnoncohesivemgroup.
Diff:m2
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m ManagingmStressors
Skill:m Application
AACSB:m Applicationmof mknowledge
1
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
m m m m m m m m m m
en
5) Inmdeterminingmwhethermanmactivitymismurgent mormimportant mtomyoumpersonally,myoumshould mdeci
demonmwhat mgivesmyoumamsensemof mmeaningfulmpurpose.
Answer:m TRUE
Explanation:m OthermquestionsmincludemWhat mdomI mstand mfor?mWhat mwould mI mlikemtomhavemaccompli
shed m20myearsmfrommnow?mWhat mdomI mwant mtombemremembered mfor?
Diff:m3
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
6) Bonniemhasmrecentlymbeenmpromoted mtommanagermof mcustomermservicemand mismdetermined mto
meliminatemtimemstressorsminmhermnew mrole.m Tomaccomplishmhermgoal,m shemshould mfocusmmost mof
mhermtimemonmactivitiesmthat maremcategorized minmtermsmof mhighmimportancemand mhighmurgency.
Answer:m FALSE
Explanation:m Shemshould mfocusmonmactivitiesmthat maremcategorized masmlowmurgencymand mhighmimpor
tanceminmordermtomprevent mtasksmfrommbecomingmhighmurgency,mand mmoremstressful.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Application
AACSB:m Applicationmof mknowledge
7) Onemwaymtommanagemyourmtimembettermismtomdeterminemthemcriticalm80mpercent mof mthemtasksmt
hat mneed mdoingmand mdomthosemfirst.
Answer:m FALSE
Explanation:m Typically,m20mpercent mof mthemworkmaccomplishesm80mpercent mof mthemresults.mResear
chmshowsmthat m20mpercent mof mthemworkmshould mbemviewed masmhighmprioritymand mthembulkmof mtimem
should mbemspent monmthosemthings.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
8) Wantingmtommakemthemmost meffectivemusemof myourmtime,myoumschedulemthemweeklymstaff mmeeting
mat m9:00mA.M.mAccordingmtomsuggestionsminmthemtext,mthismismanmeffectivemtimemformamweeklymstaff m
meeting.
Answer:m FALSE
Explanation:m Routinemmeetingsmshould mbemheld mat mthemend mof mthemday.mEnergymand mcreativitymlev
elsmaremhighest mearlyminmthemdaymand mshould mnot mbemwasted monmtrivialmmatters.mFurthermore,manma
utomaticmdeadlinemquittingmtimemwillmset mamtimemlimit monmthemmeeting.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm Top
ic:m EffectivemTimemManagement mformManagersmSk
ill:m Concept
AACSB:m Applicationmof mknowledge
2
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
, DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
m m m m m m m m m m
en
9) If myoumwant mtomtalkmtomamsubordinate,mit mwould mprobablymbemammoremefficient musemof myourmtim
emif myoumgomtomhermofficemrathermthanmmeet minmyourmoffice.
Answer:m TRUE
Explanation:m Thismismtruembecausemyoumcontrolmthemlengthmof mthemmeetingmbymbeing mfreemtomleavem
at manymtime.mHowever,mif myoumspend mamlot mof mtimemtravelingmtomsubordinates'moffices,mthismstrategy
mmaymnot mbemeffective.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
10) Inmreducingmencountermstress,mit mismbettermtomhavemlargermdepositsmthanmwithdrawalsminmt
hememotionalmbankmaccount.
Answer:m TRUE
Explanation:m Largermdepositsminmanmemotionalmbankmaccount mmeansmthat mthemrelationshipmismstro
ngermand mmoremresilient.mCollaborativemrelationshipsmdecreasemencountermstress.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Community
Skill:m Concept
AACSB:m Applicationmof mknowledge
11) Themauthorsmof mthemtext msuggest mthat mencountermstressmcanmbemreduced mbymimprovingma
nd mdevelopingmsocialmand mcognitivemintelligence.
Answer:m FALSE
Explanation:m Themcorrect manswermismthat mencountermstressmcanmbemreduced mbymimprovingmsocialma
nd memotionalmintelligence.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Socialmand mEmotionalmIntelligencemS
kill:m Concept
AACSB:m Applicationmof mknowledge
12) Accordingmtomresearchmcited minmthemtext,msocialmsupport mat mworkmcanmmitigatemthempossibility
mof mburnout.
Answer:m TRUE
Explanation:m Amnationalmsurveymof mworkersmfound mthat memployeesmwhomrated mtheirmmanagermasms
upportivemand minterpersonallymcompetent mhad mlowermratesmof mburnout.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Socialmand mEmotionalmIntelligencemS
kill:m Concept
AACSB:m Applicationmof mknowledge
3
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
m m m m m m m m m m
en
DevelopingmManagementmSkills,m10em(Whetten/Cameron)
mChapterm2m ManagingmPersonalmStress
1) Harrymworksminmamhighmstressmenvironment.mHemmakesmsuremthat mhemsleepsmwellmand mgetsmregu
larmexercise.mHemismstrengtheningmhismdrivingmforcesm inmordermtomreducemthemnegativemeffectsmof m
stress.mAnswer:m FALSE
Explanation:m StressmrepresentsmthemdrivingmforcesminmLewin'smmodel.mHarrymismstrengtheningmrestr
ainingmforcesmbymdevelopingmphysicalmresiliency.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m MajormElementsmof mStress
Skill:m Application
AACSB:m Applicationmof mknowledge
2) Inmthemabsencemof mstress,mampersonmismlikelymtomdomhis/hermbest mwo
rk.mAnswer:m FALSE
Explanation:m Inmthemabsencemof manymstress,mpeoplemfeelmcompletelymbored mand mlackmanyminclinati
onmtomact.
Diff:m2
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m MajormElementsmof mStress
Skill:m Concept
AACSB:m Applicationmof mknowledge
3) Georgemjust mfound mout mthat mBillmreceived mamlettermfrommthemgovernment mtaxmagencymabou
t mamcertainmdeductionmBillmtook.mGeorgemtookmthemsamemdeduction.mGeorgemismworried.mThis
mismanmexamplemof msituationalmstress.
Answer:m FALSE
Explanation:m Georgemismexperiencingmanticipatorymstress:mamdisagreeablemevent mthat mthreatensmtomo
ccurmormanmunpleasant mthingmthat mhasmnot myet mhappened,mbut mmight mhappen.
Diff:m3
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m ManagingmStressors
Skill:m Application
AACSB:m Applicationmof mknowledge
4) A mstudent mgroupmismhavingmtroublemdefiningmthemmajormproblemsminmamcasemtheymaremstudying.m
Themgroupmlacksmcohesion.mThemstress mthemgroupmmembersmwillmmost mlikelymexperiencemwillmbeme
ncountermstress.
Answer:m TRUE
Explanation:m Encountermstressorsmaremthosemwhichmresult mfromminterpersonalminteraction,mincludin
gmattemptingmtomaccomplishmamtaskmwhilempart mof mamnoncohesivemgroup.
Diff:m2
LearningmObjective:m 2.4mEnhancempersonalmwell-
beingmTopic:m ManagingmStressors
Skill:m Application
AACSB:m Applicationmof mknowledge
1
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
,DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
m m m m m m m m m m
en
5) Inmdeterminingmwhethermanmactivitymismurgent mormimportant mtomyoumpersonally,myoumshould mdeci
demonmwhat mgivesmyoumamsensemof mmeaningfulmpurpose.
Answer:m TRUE
Explanation:m OthermquestionsmincludemWhat mdomI mstand mfor?mWhat mwould mI mlikemtomhavemaccompli
shed m20myearsmfrommnow?mWhat mdomI mwant mtombemremembered mfor?
Diff:m3
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
6) Bonniemhasmrecentlymbeenmpromoted mtommanagermof mcustomermservicemand mismdetermined mto
meliminatemtimemstressorsminmhermnew mrole.m Tomaccomplishmhermgoal,m shemshould mfocusmmost mof
mhermtimemonmactivitiesmthat maremcategorized minmtermsmof mhighmimportancemand mhighmurgency.
Answer:m FALSE
Explanation:m Shemshould mfocusmonmactivitiesmthat maremcategorized masmlowmurgencymand mhighmimpor
tanceminmordermtomprevent mtasksmfrommbecomingmhighmurgency,mand mmoremstressful.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Application
AACSB:m Applicationmof mknowledge
7) Onemwaymtommanagemyourmtimembettermismtomdeterminemthemcriticalm80mpercent mof mthemtasksmt
hat mneed mdoingmand mdomthosemfirst.
Answer:m FALSE
Explanation:m Typically,m20mpercent mof mthemworkmaccomplishesm80mpercent mof mthemresults.mResear
chmshowsmthat m20mpercent mof mthemworkmshould mbemviewed masmhighmprioritymand mthembulkmof mtimem
should mbemspent monmthosemthings.
Diff:m2
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
8) Wantingmtommakemthemmost meffectivemusemof myourmtime,myoumschedulemthemweeklymstaff mmeeting
mat m9:00mA.M.mAccordingmtomsuggestionsminmthemtext,mthismismanmeffectivemtimemformamweeklymstaff m
meeting.
Answer:m FALSE
Explanation:m Routinemmeetingsmshould mbemheld mat mthemend mof mthemday.mEnergymand mcreativitymlev
elsmaremhighest mearlyminmthemdaymand mshould mnot mbemwasted monmtrivialmmatters.mFurthermore,manma
utomaticmdeadlinemquittingmtimemwillmset mamtimemlimit monmthemmeeting.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm Top
ic:m EffectivemTimemManagement mformManagersmSk
ill:m Concept
AACSB:m Applicationmof mknowledge
2
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
, DOWNLOAD THE Test Bank for Developing Management Skills 10th Edition Whett
m m m m m m m m m m
en
9) If myoumwant mtomtalkmtomamsubordinate,mit mwould mprobablymbemammoremefficient musemof myourmtim
emif myoumgomtomhermofficemrathermthanmmeet minmyourmoffice.
Answer:m TRUE
Explanation:m Thismismtruembecausemyoumcontrolmthemlengthmof mthemmeetingmbymbeing mfreemtomleavem
at manymtime.mHowever,mif myoumspend mamlot mof mtimemtravelingmtomsubordinates'moffices,mthismstrategy
mmaymnot mbemeffective.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m EffectivemTimemManagement
Skill:m Concept
AACSB:m Applicationmof mknowledge
10) Inmreducingmencountermstress,mit mismbettermtomhavemlargermdepositsmthanmwithdrawalsminmt
hememotionalmbankmaccount.
Answer:m TRUE
Explanation:m Largermdepositsminmanmemotionalmbankmaccount mmeansmthat mthemrelationshipmismstro
ngermand mmoremresilient.mCollaborativemrelationshipsmdecreasemencountermstress.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Community
Skill:m Concept
AACSB:m Applicationmof mknowledge
11) Themauthorsmof mthemtext msuggest mthat mencountermstressmcanmbemreduced mbymimprovingma
nd mdevelopingmsocialmand mcognitivemintelligence.
Answer:m FALSE
Explanation:m Themcorrect manswermismthat mencountermstressmcanmbemreduced mbymimprovingmsocialma
nd memotionalmintelligence.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Socialmand mEmotionalmIntelligencemS
kill:m Concept
AACSB:m Applicationmof mknowledge
12) Accordingmtomresearchmcited minmthemtext,msocialmsupport mat mworkmcanmmitigatemthempossibility
mof mburnout.
Answer:m TRUE
Explanation:m Amnationalmsurveymof mworkersmfound mthat memployeesmwhomrated mtheirmmanagermasms
upportivemand minterpersonallymcompetent mhad mlowermratesmof mburnout.
Diff:m1
LearningmObjective:m 2.1mEliminatemstressorsm
Topic:m Socialmand mEmotionalmIntelligencemS
kill:m Concept
AACSB:m Applicationmof mknowledge
3
Copyright m©m2020 mPearson mEducation,mIn
c.
mynursytest.store
