term1m AnmIntroductionmtomConsumermBehaviour
1) InmstudyingmconsumersmlikemGail,mamcollegemstudent,mmarketersmoftenmfind mit musefulmtomlearnmth
eirminterestsminmmusicmormclothing,mhow mtheymspend mtheirmleisuremtime,mand mevenmtheirmattitudesma
bout msocialmissues,mtombemablemtomcategorizemconsumers maccordingmtomtheirm lifestyles.m Thismsort mo
f minformationmismcalled:
A) coremvalues.
B) psychographics.
C) configurations.
D) physiognomies.
mAnswer:m B
Type:mMC
PagemRef:m
2mSkill:m Application
Objective:m L1-01mConsumermbehaviourmismamprocess.
2) Tina,mamsupervisormof mdisplaysmformSearsmCanada,mknowsmthat mattractivemdisplaysmcanmgener
atemadditionalmsalesmof mparticularmitems.mFrommammarketer'smperspective,mthismis:
A) ampurchasemissue.
B) ampost mpurchasemissue.
C) merchandisingmcomplexity.
D) amlossmleader
.
Answer:m A
Type:mMC
PagemRef:m
3mSkill:m Application
Objective:m L1-01mConsumermbehaviourmismamprocess.
3) Johnmismthemvicempresident mof mmarketingmformamlocalmtourmguidemcompany.mHemismconcerned mt
hat mhismcustomersmaremnot mrecommendingmhismcompanymtomtheirmfriends.mFormJohn, mthismproble
mmisma:
A) purchasemissue.
B) demographicmproblem.
C) prepurchasemissue.
D) post mpurchasemissue
.mAnswer:m D
Type:mMC
PagemRef:m
3mSkill:m Application
Objective:m L1-01mConsumermbehaviourmismamprocess.
1
Copyright m©m2021 mPearson mCanada mIn
c.
,4) Themexpanded mview mof mthemexchangemthat mincludesmthemissuesmthat minfluencemthemconsum
ermbefore,mduring,mand maftermampurchasemismcalled:
A) themvalue.
B) themstrategicmfocus.
C) thempre-sellmstrategy.
D) themconsumptionmprocess
.mAnswer:m D
Type:mMC
PagemRef:m
3mSkill:m Concept
Objective:m L1-01mConsumermbehaviourmismamprocess.
5) Gailmdecidesmtomtakemambreakmfrommstudyingmand mgoesmonlinemtomcheckmthingsmout.mShemconne
ctsmwithmonemof mthemproduct mdiscussionmgroupsmthat mshemparticipatesmin.mThismismanmexamplemof m
a:
A) lifestylemdiscussion.
B) brand mcompetition.
C) consumptionmcommunity.
D) marketplacemcompetition.
mAnswer:m C
Type:mMC
PagemRef:m
2mSkill:m Application
Objective:m L1-01mConsumermbehaviourmismamprocess.
6) If mamproduct msucceedsminmsatisfyingmneedsmand mismpurchased movermand movermagain,mit mmost mlik
elymhasmattained:
A) product mseparation.
B) brand mloyalty.
C) lifestylemvariation.
D) purchasemconception.
Answer:m B
Type:mMC
PagemRef:m
2mSkill:m Concept
Objective:m L1-01mConsumermbehaviourmismamprocess.
7) Consumermbehaviourmasmamdisciplinemdealsmmainlymwithmwhat mhappensmat mthempoint mof mpurcha
se.mAnswer:m FALSE
Type:mTF
PagemRef:m
3mSkill:m Concept
Objective:m L1-01mConsumermbehaviourmismamprocess.
8) Themexpanded mview mof mconsumermbehaviourmrecognizesmthat mthemconsumptionmprocessminclud
esmissuesmthat minfluencemconsumersmbefore,mduring,mand maftermampurchasemismmade.
Answer:m TRUE
2
Copyright m©m2021 mPearson mCanada mIn
c.
, Type:mTF
PagemRef:m
3mSkill:m Concept
Objective:m L1-01mConsumermbehaviourmismamprocess.
3
Copyright m©m2021 mPearson mCanada mIn
c.