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SCM 413 MIDTERM QUESTIONS AND CORRECT ANSWERS

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SCM 413 MIDTERM QUESTIONS AND CORRECT ANSWERS Availability ANSW-Probability of having inventory to consistently meet customer material or product requirements Malfunction ANSW-Probability of logistics performance failure Measured in terms of recovery time 5 areas of logistical work ANSW-Order processing, inventory, transportation, warehousing/materials handling, facility network Forecasting and communication ANSW-Two areas of logistical work driven by information

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SCM 413 MIDTERM QUESTIONS AND
CORRECT ANSWERS
Availability ✅✅ANSW-Probability of having inventory to consistently meet customer material or
product requirements



Malfunction ✅✅ANSW-Probability of logistics performance failure



Measured in terms of recovery time



5 areas of logistical work ✅✅ANSW-Order processing, inventory, transportation,
warehousing/materials handling, facility network



Forecasting and communication ✅✅ANSW-Two areas of logistical work driven by information



5 aspects of selective deployment ✅✅ANSW-Core customer segmentation- selling to a variety of
customers confronts an uneven demand

Product profitability- 80/20 rule

Transportation integration- larger the shipment, lower the transportation rate

Time-Based performance- transportation lead time

Competitor performance



Transportation ✅✅ANSW-operational area of logistics that geographically moves and positions
inventory; cost, speed, and consistency



Logistics ✅✅ANSW-Management of order processing, inventory, and transportation



The combo of warehousing, materials handling, and packaging, all integrated throughout a network
of facilities



Goal is to support procurement

,Logistics service ✅✅ANSW-The level of service a firm provides all established customers



Operational Performance ✅✅ANSW-time required to deliver a customers order



-speed, consistency, flexibility, malfunction recovery

Transportation consistency ✅✅ANSW-Variations in time required to perform a specific
movement over a number of shipments; consistency reflects dependability



Reverse logistics ✅✅ANSW-Receipt, processing, disposal of returns and damaged inventory



Customer accomodation ✅✅ANSW-Dealing with varied aspects of serving customers; timing and
geographical placement are big



Manufacturing ✅✅ANSW-The what, when, and where products will be made



Procurement ✅✅ANSW-Purchasing or acquisitions; buying



Materials: Inbound inventory, adds value to the process



Information flow ✅✅ANSW-reconcile and streamline info connectivity to improve supply chain
performance



Responsiveness ✅✅ANSW-ability to satisfy customer requirements in a timely manner

serves to reduce inventory

Shifts operational emphasis from forecasting future to a rapid customer accomodation



Variance Reduction ✅✅ANSW-The elimination of operational disruptions, is one basic objective
of integrated logistics management.

Safety stock and buffer operations are common safeguard options



Inventory reduction ✅✅ANSW-control asset commitment and turn velocity

, asset commitment- financial value of deployed inventory

turn velocity- rate at which inventory is replenished over time



shipment consolidation ✅✅ANSW-Reduce transportation costs through larger (and therefore
fewer) shipments.



Quality ✅✅ANSW-TQM



Life cycle support ✅✅ANSW-integrating the activities of reverse logistics, recycling, after-market
service, product recall, and product disposal across global supply chain functions.



echelon logistical operating arrangement ✅✅ANSW-flow of products typically proceeds through
an established arrangement as it moves from origin to final destination

utilize warehouses to create inventory assortments and achieve consolidation economies associated
with large volume transportation shipments

use either break bulk or consolidation warehouses



Direct logistical operating arrangement ✅✅ANSW-expedited services of premium transport
combined with IT to rapidly process customer orders and achieve delivery performance

reduces time delays and overcomes geographical separation

commonly used for inbound components and materials to manufacturing plants



Combines logistical operating arrangement ✅✅ANSW-combo of inherent benefits of echeloned
and direct logistics

slower the turnover, more erratic demand



Flexible Operations ✅✅ANSW-preplanned contingency strategies to prevent logistical failures



Master facilities ✅✅ANSW-designate larger facilities for backup support of smaller, restricted
facilities



Supply chain synchronization ✅✅ANSW-the operational integration of multiple firms across a
supply chain
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