MEDCA PHLEBOTOMY study guide
Questions and Answers 100% Pass
Work duties of a phlebotomist technician can be categorized into 4
categories - ✔✔Equipment
Procedure
Patient Care
Patient Information
Equipment - ✔✔- phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present -
disposal of needles and other used supplies
1
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,Procedure - ✔✔- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - ✔✔- reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
Patient Information - ✔✔- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results -
providing accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - ✔✔Include the use of data-based methods
in order to reach improvement
2
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,Include flow charts and pareto charts
Flowchart - ✔✔- used to break out components into diagrams in order to
understand a process
Pareto Chart - ✔✔- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
✔✔Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - ✔✔Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
3
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, Accuracy of testing supplies/reagents
Where can phlebotomists work? - ✔✔Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - ✔✔institution which provides medical and surgical treatment
Clinic - ✔✔institution or hospital department focusing on diagnosis and
care of outpatients
Doctor's Office - ✔✔suite/office where doctors receive and treat patients
Laboratory - ✔✔building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
4
100% Pass Guarantee Katelyn Whitman, All Rights
Questions and Answers 100% Pass
Work duties of a phlebotomist technician can be categorized into 4
categories - ✔✔Equipment
Procedure
Patient Care
Patient Information
Equipment - ✔✔- phlebotomists must ensure that all equipment and areas
used are sterile
- equipment includes needles, bandages, gauzes, tubes, other
collection devices, as well as labels for tubes
- tracking supplies to ensure that proper amounts are always present -
disposal of needles and other used supplies
1
100% Pass Guarantee Katelyn Whitman, All Rights
,Procedure - ✔✔- correct puncture or incision of patient's skin
- collecting the correct amount of blood or other fluids - correct labeling of
collection tubes/devices
- completing and submitting documents needed to lab
Patient Care - ✔✔- reassuring patients, as some may have fear of needles
- being able to answer questions that patients may have
- verifying patient information to ensure accuracy of tests or procedure -
monitoring patient during procedure to prevent movement or fainting
Patient Information - ✔✔- patients' rights must be respected
- keeping patients' medical records confidential
- accurate documentation of collection, ordered tests, and test results -
providing accurate documentation to the laboratory to ensure
performance of tests ordered by physician
Quality Improvement Methods - ✔✔Include the use of data-based methods
in order to reach improvement
2
100% Pass Guarantee Katelyn Whitman, All Rights
,Include flow charts and pareto charts
Flowchart - ✔✔- used to break out components into diagrams in order to
understand a process
Pareto Chart - ✔✔- bar charts are made that show the frequency of
problems
What does quality improvement for specimen collection involve? -
✔✔Technique of Phlebotomist
Frequency of hematoma
Recollection Rates
What is included in quality control records - ✔✔Expiration Date
Stability Information
Storage Information
Proper Use
Precision of testing supplies/reagents
3
100% Pass Guarantee Katelyn Whitman, All Rights
, Accuracy of testing supplies/reagents
Where can phlebotomists work? - ✔✔Hospital
Clinic
Doctor's office
Laboratories
Blood Banks
Research Firms
Pharmaceutical Firms
Hospital - ✔✔institution which provides medical and surgical treatment
Clinic - ✔✔institution or hospital department focusing on diagnosis and
care of outpatients
Doctor's Office - ✔✔suite/office where doctors receive and treat patients
Laboratory - ✔✔building or room where tests are performed to evaluate
specimens in order to diagnose medical conditions
4
100% Pass Guarantee Katelyn Whitman, All Rights
