Case DMO 2019-2020D
By: Kenneth Vijverberg
Tutor DMO
,
, Case Study IKEA DMO 2019-2020A
Inhoud
Introduction to IKEA ................................................................................................... 2
Vision, mission and strategy ........................................................................................ 2
IKEAs effective and efficient operation ........................................................................... 3
The Four Vs ............................................................................................................... 4
Volume-variety .......................................................................................................... 4
In-Store Process map Ikea .......................................................................................... 5
Distribution process .................................................................................................... 5
IKEA and Lean ........................................................................................................... 6
Trade-offs ................................................................................................................. 6
Key competitive advantages of IKEA ............................................................................. 7
Performance Objectives ............................................................................................... 7
Sustainable supply chain ............................................................................................. 8
Ikea and manufacturers (Supply Chain Management) ...................................................... 9
IKEA SWOT ............................................................................................................. 11
IKEA & reduction in variability .................................................................................... 12
Order Winners & Qualifiers ........................................................................................ 12
Customer experience ................................................................................................ 13
Capacity Management .............................................................................................. 14
1
By: Kenneth Vijverberg
Tutor DMO
,
, Case Study IKEA DMO 2019-2020A
Inhoud
Introduction to IKEA ................................................................................................... 2
Vision, mission and strategy ........................................................................................ 2
IKEAs effective and efficient operation ........................................................................... 3
The Four Vs ............................................................................................................... 4
Volume-variety .......................................................................................................... 4
In-Store Process map Ikea .......................................................................................... 5
Distribution process .................................................................................................... 5
IKEA and Lean ........................................................................................................... 6
Trade-offs ................................................................................................................. 6
Key competitive advantages of IKEA ............................................................................. 7
Performance Objectives ............................................................................................... 7
Sustainable supply chain ............................................................................................. 8
Ikea and manufacturers (Supply Chain Management) ...................................................... 9
IKEA SWOT ............................................................................................................. 11
IKEA & reduction in variability .................................................................................... 12
Order Winners & Qualifiers ........................................................................................ 12
Customer experience ................................................................................................ 13
Capacity Management .............................................................................................. 14
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