POL2602 Assignment 1 (QUALITY ANSWERS) Semester 1 2025

This document contains workings, explanations and solutions to the POL2602 Assignment 1 (QUALITY ANSWERS) Semester 1 2025. For assistance whats-app us on 0.6.8..8.1.2..0.9.3.4.. In your study guide, conflict is defined as a process that starts when one party perceives (experiences) that another party is interested in something that the first party cares about. Furthermore, conflict is perceived as incompatible (inability to get along) differences within the individual or between two or more individuals, which may lead to some or other form of opposition. It does not matter whether the difference really exists at that specific moment. Conflict can therefore be a good or a bad thing and has both negative and positive consequences. The negative impact of conflict necessitates the need to resolve conflict at all costs to restore relationships. Conflict resolution means bringing conflict to an end. There are different conflict resolution strategies that can be used. Based on the above statement, answer the following questions: 1.1 When using negotiation as conflict resolution strategy, the negotiator follows certain steps to solve the problem. Discuss these problem-solving steps. (15) 1.2 Mediation is a problem-solving process facilitated by a third party. Discuss the aim of mediation and the requirements of a mediator and list five situations in which mediation can be used as a problem-solving strategy. (15) 1.3 Crisis normally arises when a situation takes an unexpected turn and becomes extremely difficult for a person to deal with. Discuss the steps in the crisis management model. (10) 1.4 Different skills are required to deal with a crisis. Discuss these skills. (10)