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POL2602 Assignment 1 (ANSWERS) Semester 1 2025 - DISTINCTION GUARANTEED

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Achieve a distinction with this comprehensive and well-organized set of POL2602 Assignment 1 (ANSWERS) Semester 1 2025 - DISTINCTION GUARANTEED. Ensure accuracy and excellence in your submission!!!! In your study guide, conflict is defined as a process that starts when one party perceives (experiences) that another party is interested in something that the first party cares about. Furthermore, conflict is perceived as incompatible (inability to get along) differences within the individual or between two or more individuals, which may lead to some or other form of opposition. It does not matter whether the difference really exists at that specific moment. Conflict can therefore be a good or a bad thing and has both negative and positive consequences. The negative impact of conflict necessitates the need to resolve conflict at all costs to restore relationships. Conflict resolution means bringing conflict to an end. There are different conflict resolution strategies that can be used. Based on the above statement, answer the following questions: 1.1 When using negotiation as conflict resolution strategy, the negotiator follows certain steps to solve the problem. Discuss these problem-solving steps. (15) 1.2 Mediation is a problem-solving process facilitated by a third party. Discuss the aim of mediation and the requirements of a mediator and list five situations in which mediation can be used as a problem-solving strategy. (15) 1.3 Crisis normally arises when a situation takes an unexpected turn and becomes extremely difficult for a person to deal with. Discuss the steps in the crisis management model. (10) 1.4 Different skills are required to deal with a crisis. Discuss these skills. (10)

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POL2602
Assignment 1 Semester 1 2025
Unique Number: 687984
Due Date: 3 April 2025
QUESTION 1

1.1 Problem-Solving Steps in Negotiation

Negotiation is a widely used conflict resolution strategy that enables disputing parties to
reach a mutual agreement through structured discussions. It is a voluntary and interactive
process where a negotiator guides parties towards resolving their differences by following
specific problem-solving steps. These steps ensure that solutions are fair, practical, and
acceptable to all involved.

Step 1: Define the Problem

The first step in negotiation is to identify the core issues from each party’s perspective. The
negotiator must listen carefully to understand the underlying needs and concerns that led
to the conflict. A clear and precise definition of the problem helps establish a foundation for
effective resolution. For example, in a labor dispute, workers might demand higher wages,
while employers might be concerned about profitability. Understanding both perspectives is
crucial for crafting a viable solution.

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