ANSWERS 100% ACCURATE
Operations Management - ANSWERongoing production of goods and services
Program Management - ANSWERgroup of related projects managed in a
coordinated way to obtain benefits and control that are not available from managing
them individually
Portfolio Management - ANSWERcollection of projects, programs, subsidiary
portfolios, and operations managed as a group to achieve objectives
Phase - ANSWERcollection of related activities that leads to completion of
deliverables
Deliverable - ANSWERproduct from phases
Project Life Cycle - ANSWERrepresentation of the phases that the project goes
through
Key Stakeholders - ANSWERProject Manager
Customer
Project Team
Project Sponsor
Functional Manager
PMO - ANSWERhas ability to provide project manager with tools, resources,
methods, techniques for project and guidance
Supportive, Controlling, Directive
Functional Organization - ANSWERproject team reports to functional manager
Matrix Organization - ANSWERWeak, Balanced, Strong
different levels based on project manager's stance in the organization/field in
comparison to the functional manager
Project Oriented Organizations (Projectized) - ANSWERproject manager has highest
authority where team is assigned to PM full time
Hybrid Organization - ANSWERblend amongst different organizational structures
Project Constraints - ANSWERScope
Schedule
Cost
Risk
Quality
Resources
,Process Groups - ANSWER"Initiating, Planning, Executing, Monitoring and
Controlling, and Closing"
Common ITTOs - ANSWEREEFs
OPAs
Project Documents - ANSWERadditional documents created and used throughout
49 processes that are NOT part of project management plan
Project Management Plan - ANSWERdefines how project is shown, monitored, and
closed
14 plans n 4 baselines
Data Gathering - ANSWERgather data about process you are working on
Brainstorming
Interviews
Focus Groups
Checklist
Questionnaires
Data Analysis - ANSWERanalyze the data gathered
Alternatives Analysis
Root Cause Analysis
Variance Analysis
Trend Analysis
Data Representation - ANSWERdisplay data gathered to the stakeholders
Flowcharts
Histograms
Predictive Life Cycle - ANSWERhaving set plan, resources, etc.; may start and
complete project with minimal interaction with customers
Adaptive Life Cycle - ANSWERgather requirements and begin building product but
gain more insight/feedback from customer/stakeholders throughout project
Hybrid Life Cycle - ANSWERcombo of predictive and adaptive life cycles
Governance - ANSWERframework that guides activities to achieve goal; Does the
organization have formal or informal audit and governance policies, procedures, and
guidelines
Decision Making (data representation) - ANSWERdetermine what to do with data
Voting
Multicriteria Decision
Autocratic Decision
Interpersonal and Team Skills - ANSWERActive Listening
Conflict Management
,Facilitation
Meeting Management
Work Authorization System (PMIS) - ANSWERconfirming the work is flowing in order
and they are following requirements and roles
Configuration Authorization System (PMIS) - ANSWERconfirming that all work is
matching within project and there are no variances in the work system
Change Request - ANSWERCommon output
Corrective Action
Preventive Action
Defect Repair
Initiating - ANSWER2 processes (Develop Project Charter and Identify Stakeholders)
Allowing project to start; identification and creation
Planning - ANSWER24 processes
planning with objectives and constraints factored in
Executing - ANSWER10 processes
getting the resources and doing the work
Monitoring and Controlling - ANSWER12 processes
keep project within the plan and making sure that it is following the plan
Closing - ANSWER1 process
bring project to formal end and completing final documentations
Project Management Leadership Styles - ANSWERLaissez-Faire
Transactional
Servant Leader
Transformational
Charismatic
Interactional
Integration Management - ANSWERprocesses and activities needed to identify,
define, combine, unify, and coordinate various processes and project management
activities within process groups
Develop Project Charter - ANSWERInitiating Process
Document that formally authorizes project phase
Develop PC Inputs - ANSWERBusiness Documents (business case, project benefits
management plan)
Agreements
OPAs
EEFs
Project Selection Methods (benefit cost ratio, EVA, internal rate of return, opportunity
cost, payback period, present value, return on investment)
, Develop PC Tools - ANSWERExpert judgment
Meetings
Data Gathering
Interpersonal and Team Skills
Develop PC Outputs - ANSWERProject Charter
Assumption Log
Develop Project Management Plan - ANSWERPlanning Process
Define, prepare, and coordinate all plan components and combine them into
integrated project management plan
OUTLINES bases of project work and ideal performance
Develop Project Management Plan Inputs - ANSWERProject Charter
EEFs
OPAs
Performance Integrated Change Control - ANSWERMonitoring and Controlling
Process
Review change requests and approve if able-must assess before taking any action
Change Control Board
Performance Integrated Change Control Inputs - ANSWERPMP
WORK PERFORMANCE REPORTS
Project documentations
Change requests
EEfs
OPAs
Develop Project Management Plan Tools - ANSWERExpert Judgment
Data Gathering
Interpersonal and team skills
meetings
Develop Project Management Plan Outputs - ANSWERProject Management Plan
14 subsidiary plans and 4 baselines (all from other knowledge areas)
Direct and Manage Project Work - ANSWERExecuting Process
Improving processes, managing and motivating, requesting changes, implementing
approved changes
Direct and Manage Project Work Inputs - ANSWERProject management plan
Project documents
Approved change requests
EEFs
OPAs
Direct and Manage Project Work Tools - ANSWERExpert judgment
PMIs