WGU D435 - SECTION 1: HUMAN
RESOURCES INFORMATION SYSTEMS
QUSTIONS AND ANSWERS
Human Resources Technology - ANSWER-broad term used to describe a system of
software applications and the supporting hardware necessary to operate and automate
work of managing an organization's workforce
diverse work environments - ANSWER-mixture of hourly, exempt, and non-exempt
workers
rapid expansion - ANSWER-leading to employees in multiple cities, states, provinces,
countries or regions
rapid growth - ANSWER-leading to an increased volume of hiring and onboarding
rapid change - ANSWER-leading to greater need for learning or reskilling
cost concerns - ANSWER-leading to an increased focus on time, scheduling and
performance management
tight talent markets - ANSWER-leading to greater need for contingent workers,
workforce career management and benefit options
Core HR Administration - ANSWER-Payroll & tax admin. HR Management. Benefits
Admin. Health, safety & wellness
Service Deliver - ANSWER-Employee & manager self-service. Portals and workflow
platforms. Helpdesk and case management. Engagement and feedback platforms.
Content and communication platforms.
Time Management - ANSWER-Time and attendance. Leave management. Absence
management. Labor scheduling. Labor budgeting. Productivity/task management.
Talent Management - ANSWER-Talent profile/skills management. Talent acquisition
and recruiting. Onboarding and mobility. Learning and development. Performance
Management. Compensation and reward management. Succession and career
planning.
, Analytics and Planning - ANSWER-HR and people analytics. HR data visualization. HR
reporting and dashboards. HR data management and storage. Organizational planning
and forecasting. Workforce planning and forecasting.
Emerging HR Practices - ANSWER-Intelligent processes and insights. Data capturing
and monitoring practices. Communication approaches. Workflow and work
augmentation.
Computer Program - ANSWER-a collection of data and instructions that can be
executed by a computer to accomplish a specific result or perform a specific task
Software Application - ANSWER-a program or group of programs designed for end
users
Software Module - ANSWER-a part of a software program that creates a separate
space or unit in a software application that may partition off data sets, security or
content
Public Cloud Environment - ANSWER-Infrastructure as service or IaaS; a type of on-
demand computing environment that makes resources/applications and data available
via public internet. Highly scalable and allows for regional data locations and multiple
redundancies
Single Tenancy - ANSWER-single instance of a software application and supporting
infrastructure that houses a single customer's data. This environment allows for minor
customization
Multi-tenancy - ANSWER-an environment where multiple clients share a single
infrastructure and single set of code and may even share databases. This environment
allows for no customization, only configuration.
Application Programming Interface (API) - ANSWER-software intermediary or function
that allows two applications to communicate with each other by creating guidelines for
accessing data, external software components, operating systems or microservices
Enterprise Resource Planning (ERP) Application - ANSWER-business management
software application that includes as suite of integrated software modules necessary to
manage an organization's business effort, including but not limited to finance, supply
chain and Human Resource applications. These are highly configurable applications.
Functional Suite Application - ANSWER-a functional set of software modules built on
industry best practices, tied to a specific functional area, such as talent management
suite, learning management suite or time management suite
RESOURCES INFORMATION SYSTEMS
QUSTIONS AND ANSWERS
Human Resources Technology - ANSWER-broad term used to describe a system of
software applications and the supporting hardware necessary to operate and automate
work of managing an organization's workforce
diverse work environments - ANSWER-mixture of hourly, exempt, and non-exempt
workers
rapid expansion - ANSWER-leading to employees in multiple cities, states, provinces,
countries or regions
rapid growth - ANSWER-leading to an increased volume of hiring and onboarding
rapid change - ANSWER-leading to greater need for learning or reskilling
cost concerns - ANSWER-leading to an increased focus on time, scheduling and
performance management
tight talent markets - ANSWER-leading to greater need for contingent workers,
workforce career management and benefit options
Core HR Administration - ANSWER-Payroll & tax admin. HR Management. Benefits
Admin. Health, safety & wellness
Service Deliver - ANSWER-Employee & manager self-service. Portals and workflow
platforms. Helpdesk and case management. Engagement and feedback platforms.
Content and communication platforms.
Time Management - ANSWER-Time and attendance. Leave management. Absence
management. Labor scheduling. Labor budgeting. Productivity/task management.
Talent Management - ANSWER-Talent profile/skills management. Talent acquisition
and recruiting. Onboarding and mobility. Learning and development. Performance
Management. Compensation and reward management. Succession and career
planning.
, Analytics and Planning - ANSWER-HR and people analytics. HR data visualization. HR
reporting and dashboards. HR data management and storage. Organizational planning
and forecasting. Workforce planning and forecasting.
Emerging HR Practices - ANSWER-Intelligent processes and insights. Data capturing
and monitoring practices. Communication approaches. Workflow and work
augmentation.
Computer Program - ANSWER-a collection of data and instructions that can be
executed by a computer to accomplish a specific result or perform a specific task
Software Application - ANSWER-a program or group of programs designed for end
users
Software Module - ANSWER-a part of a software program that creates a separate
space or unit in a software application that may partition off data sets, security or
content
Public Cloud Environment - ANSWER-Infrastructure as service or IaaS; a type of on-
demand computing environment that makes resources/applications and data available
via public internet. Highly scalable and allows for regional data locations and multiple
redundancies
Single Tenancy - ANSWER-single instance of a software application and supporting
infrastructure that houses a single customer's data. This environment allows for minor
customization
Multi-tenancy - ANSWER-an environment where multiple clients share a single
infrastructure and single set of code and may even share databases. This environment
allows for no customization, only configuration.
Application Programming Interface (API) - ANSWER-software intermediary or function
that allows two applications to communicate with each other by creating guidelines for
accessing data, external software components, operating systems or microservices
Enterprise Resource Planning (ERP) Application - ANSWER-business management
software application that includes as suite of integrated software modules necessary to
manage an organization's business effort, including but not limited to finance, supply
chain and Human Resource applications. These are highly configurable applications.
Functional Suite Application - ANSWER-a functional set of software modules built on
industry best practices, tied to a specific functional area, such as talent management
suite, learning management suite or time management suite
