BUS102 EXAM 1 UAB QUESTIONS AND ANSWERS|
LATEST UPDATE
sustainable development doing business to meet the needs of the current generation
without harming the ability of future generations to meet their needs
social audit the systematic evaluation of how well a firm is meeting its ethics and social
responsibility goals
trustworthiness, respect, responsibility, fairness, caring, and citizenship what are the
universal ethical standards?
communication the transmission of information between a sender and a recipient
noise any interference that causes the message you send to be different from the message
your audience understands
communication barriers obstacles to effective communication, typically defined in terms
of physical, language, body language, cultural, perceptual and organizational barriers
intercultural communication communication among people with differing cultural
backgrounds
, nonverbal communication communication that does not use words. common forms of
nonverbal communication include gestures, posture, facial expressions, tone of voice, and eye
contact
active listening attentive listening that occurs when the listener focuses his or her
complete attention on the speaker
communication channels the various ways in which a message can be sent, ranging from
one-on-one-in-person meetings to internet message boards
bias a preconception about members of a particular group.
gender bias; age bias; and race, nationality, or ethnicity bias what are the common forms
of bias?
active voice sentence construction in which the subject performs the action expressed by
the verb (e.g. The accountant did the taxes.)
passive voice sentence construction in which the subject does not do the action expressed
by the verb (e.g. The taxes were done by our accountant)
dynamic delivery vibrant compelling presentation delivery style that grabs and holds the
attention of the audience
LATEST UPDATE
sustainable development doing business to meet the needs of the current generation
without harming the ability of future generations to meet their needs
social audit the systematic evaluation of how well a firm is meeting its ethics and social
responsibility goals
trustworthiness, respect, responsibility, fairness, caring, and citizenship what are the
universal ethical standards?
communication the transmission of information between a sender and a recipient
noise any interference that causes the message you send to be different from the message
your audience understands
communication barriers obstacles to effective communication, typically defined in terms
of physical, language, body language, cultural, perceptual and organizational barriers
intercultural communication communication among people with differing cultural
backgrounds
, nonverbal communication communication that does not use words. common forms of
nonverbal communication include gestures, posture, facial expressions, tone of voice, and eye
contact
active listening attentive listening that occurs when the listener focuses his or her
complete attention on the speaker
communication channels the various ways in which a message can be sent, ranging from
one-on-one-in-person meetings to internet message boards
bias a preconception about members of a particular group.
gender bias; age bias; and race, nationality, or ethnicity bias what are the common forms
of bias?
active voice sentence construction in which the subject performs the action expressed by
the verb (e.g. The accountant did the taxes.)
passive voice sentence construction in which the subject does not do the action expressed
by the verb (e.g. The taxes were done by our accountant)
dynamic delivery vibrant compelling presentation delivery style that grabs and holds the
attention of the audience
