PHCLE Exam Questions and Answers Latest Update 2025 Already Passed
Giving one wrong answer to why or stopping asking why too soon - Answers What causes wrong root
cause to be identified
HCLE Professional Standards - Answers Performance Excellence, Strategic Staffing, Talent Management
& Development, Culture & Total Rewards
Performance Excellence Components - Answers Strategic Alignment, Communications, Sustainability &
Risk Management, Continuous Improvement
Strategic Staffing Components - Answers Workforce Planning, Human Resources Branding, Sourcing &
Recruiting, Selection & Placement
Talent Management & Development Components - Answers Onboarding, Training & Development,
Performance Management, Career Ladders & Succession Planning
Culture & Total Rewards Components - Answers Employee Engagement, Rewards & Recognition,
Compensation & Benefits, Organizational Culture
Mission, Values & Goals - Answers Human Capital Management System should be aligned to this.
Vision Statement - Answers The state the organization wishes to achieve, a guiding image for the future.
Components of Vision Statement - Answers Motivational, aspiring, compelling, creative, short
Mission Statement - Answers Outline for how to achieve vision; what organization does and who its
customers are
Mission Statement is typically specific to - Answers Public image, industry, work/focus, culture, clients
and values
Values - Answers The traits or actions valued by an organization.
Strategy - Answers A plan or method that enables an organization to achieve its long-term goals.
Goal - Answers A statement that describes a desired outcome and focuses effort
Compliance Orientation - Answers Strategic planning method that is rushed, with minimal engagement
and only surface commitment
Transformative Orientation - Answers Strategic planning method that has broad engagement, wide open
conversations and deep commitment by leadership
SWOT Analysis - Answers Planning tool used to assess which option is best. Used to support product
development. Best not to use when the environment is rapidly changing.
, PEST Analysis - Answers Planning tool that considers outside factors that are political, economic,
technological and socio-cultural - works for examining labor market, etc.
Internal factors affecting strategic planning - Answers Strengths and weaknesses
External Factors affecting strategic planning - Answers Opportunities and threats
Human Capital - Answers The value an employee brings to an organization related to their knowledge,
skills, abilities and expertise.
Three levers of human capital reform - Answers boost effectiveness of average performers, retain and
leverage most effective employees, fill open positions by replacing ineffective employees with high
potential employees
Decision making and conflict management - Answers Key components of ethical leadership in education
Conflict Management Styles - Answers avoiding, obliging, compromising, dominating, integrating
ESSA requirements - Answers Standards, assessments, accountability, school improvement
Adverse impact - Answers unintentional discrimination that occurs when members of a particular race,
sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or
trained (or any other employment decision) at substantially lower rates than others
Disparate treatment - Answers results when employees from protected groups are intentionally treated
differently
Rule of thumb for adverse impact - Answers 4/5ths rule
functional organizational structure - Answers work is arranged within main business functions such as
production, operations, marketing, and human resources
Divisional Organizational Structure - Answers structure in which a set of relatively autonomous units, or
divisions, are governed by a central corporate office but where each operating division has its own
functional specialists who provide products or services different from those of other divisions
decentralized decision making - Answers lower-level managers are empowered to make important
decisions
centralized decision making - Answers occurs when key decisions are made by top management
matrix organizational structure - Answers an organization combines functional and divisional chains of
command in a grid so that there are two command structures-vertical and horizontal
Resoures - Answers finite assets of an organization
Capital - Answers infinite assets of organization
Giving one wrong answer to why or stopping asking why too soon - Answers What causes wrong root
cause to be identified
HCLE Professional Standards - Answers Performance Excellence, Strategic Staffing, Talent Management
& Development, Culture & Total Rewards
Performance Excellence Components - Answers Strategic Alignment, Communications, Sustainability &
Risk Management, Continuous Improvement
Strategic Staffing Components - Answers Workforce Planning, Human Resources Branding, Sourcing &
Recruiting, Selection & Placement
Talent Management & Development Components - Answers Onboarding, Training & Development,
Performance Management, Career Ladders & Succession Planning
Culture & Total Rewards Components - Answers Employee Engagement, Rewards & Recognition,
Compensation & Benefits, Organizational Culture
Mission, Values & Goals - Answers Human Capital Management System should be aligned to this.
Vision Statement - Answers The state the organization wishes to achieve, a guiding image for the future.
Components of Vision Statement - Answers Motivational, aspiring, compelling, creative, short
Mission Statement - Answers Outline for how to achieve vision; what organization does and who its
customers are
Mission Statement is typically specific to - Answers Public image, industry, work/focus, culture, clients
and values
Values - Answers The traits or actions valued by an organization.
Strategy - Answers A plan or method that enables an organization to achieve its long-term goals.
Goal - Answers A statement that describes a desired outcome and focuses effort
Compliance Orientation - Answers Strategic planning method that is rushed, with minimal engagement
and only surface commitment
Transformative Orientation - Answers Strategic planning method that has broad engagement, wide open
conversations and deep commitment by leadership
SWOT Analysis - Answers Planning tool used to assess which option is best. Used to support product
development. Best not to use when the environment is rapidly changing.
, PEST Analysis - Answers Planning tool that considers outside factors that are political, economic,
technological and socio-cultural - works for examining labor market, etc.
Internal factors affecting strategic planning - Answers Strengths and weaknesses
External Factors affecting strategic planning - Answers Opportunities and threats
Human Capital - Answers The value an employee brings to an organization related to their knowledge,
skills, abilities and expertise.
Three levers of human capital reform - Answers boost effectiveness of average performers, retain and
leverage most effective employees, fill open positions by replacing ineffective employees with high
potential employees
Decision making and conflict management - Answers Key components of ethical leadership in education
Conflict Management Styles - Answers avoiding, obliging, compromising, dominating, integrating
ESSA requirements - Answers Standards, assessments, accountability, school improvement
Adverse impact - Answers unintentional discrimination that occurs when members of a particular race,
sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or
trained (or any other employment decision) at substantially lower rates than others
Disparate treatment - Answers results when employees from protected groups are intentionally treated
differently
Rule of thumb for adverse impact - Answers 4/5ths rule
functional organizational structure - Answers work is arranged within main business functions such as
production, operations, marketing, and human resources
Divisional Organizational Structure - Answers structure in which a set of relatively autonomous units, or
divisions, are governed by a central corporate office but where each operating division has its own
functional specialists who provide products or services different from those of other divisions
decentralized decision making - Answers lower-level managers are empowered to make important
decisions
centralized decision making - Answers occurs when key decisions are made by top management
matrix organizational structure - Answers an organization combines functional and divisional chains of
command in a grid so that there are two command structures-vertical and horizontal
Resoures - Answers finite assets of an organization
Capital - Answers infinite assets of organization
