First Exam Veterinary Assistant (Questions and Answers A+ Graded 100% Verified)

First Exam Veterinary Assistant (Questions and Answers A+ Graded 100% Verified) What does a euthanasia form authorize? CORRECT ANSWER: death of a pet in a humane manner Which is the best strategy for communicating lab test results that come in after an appointment? CORRECT ANSWER: Call the client to discuss the results over the phone In addition to eye contact and facial expression, what is a component of positive body language? CORRECT ANSWER: A facing toward people when talking to them Whish of the following statements is the most accurate regarding communication? CORRECT ANSWER: Body languaje accounts for more than half of person-to-person communication What is the first stage of grief CORRECT ANSWER: denial How does the team member maintaining eye contact with the client make the client feel? CORRECT ANSWER: Confident in recommendations from the team member Define the acronym SOP CORRECT ANSWER: a Standard Operating Procedure What form should be signed by the client indicating that all information about a medical procedure has been provided? CORRECT ANSWER: Informed consent form What should the response be if a client ask a question when the recepcionist doesn't know the answer? CORRECT ANSWER: Put the client on a brief hold and find the answer What is another term for tone of voice CORRECT ANSWER: pitch Which of the following illustrates proper phone etiquette? CORRECT ANSWER: A friendly tone of voice When does a client's first impression of the veterinary practice begin? CORRECT ANSWER: When the phone call initiated by the client Which of the following is the appropriate response to the client calling to ask for home remedies to treat their pet? CORRECT ANSWER: Yes, I'm sure we can help your dog. May I make an appointment for you so the doctor can examine the dog? Identify the country that is known for having Old Cow Homes CORRECT ANSWER: India Identify the organization the created that Controlled Substance Act CORRECT ANSWER: DEA Where was the first veterinary hospital established CORRECT ANSWER: India Veterinary ethics pretain to: CORRECT ANSWER: Animal euthanasia Veterinarian, Veterinary Assistant and Veterinary Technician behavior Animal Welfare All of Above @ Veterinarians who have a special expertise in one aspect of medicine may offer services in a : CORRECT ANSWER: Specialty The abbreviation AALAS stands for CORRECT ANSWER: American Association of Lab Animal Science The practice of veterinary medicine first began by treating CORRECT ANSWER: Livestock species Identify the organization responsable for facility inspections including research, slaughter houses and programs housing animals. This was mentioned during lecture CORRECT ANSWER: USDA Which organization creates the certification exam that you will be talking upon successful completion of the program? CORRECT ANSWER: Animal Care Technologies In conversation I mentioned 3 functions that a Certified Veterinary Technician can not do CORRECT ANSWER: Surgery, diagnose, prescribe medication Define the acronym CVA CORRECT ANSWER: Certified Veterinary Assistant Identify items that would be considered PPE CORRECT ANSWER: Mask/Goggles Gloves Muzzle All the above @ A___________ is any inanimate object that may be contaminated with infectious agents and capable of transmitting such agents CORRECT ANSWER: Fomite Identify the piece of equipament that is not PPE when taking x-rays CORRECT ANSWER: Dosimetry badge Pretending to question 27 identify the device utilized to measure the amount of radiation exposure to employees each employee taking x-ray CORRECT ANSWER: Dosimetry badge The abbreviation AVMA stands for: CORRECT ANSWER: American Veterinary Medical Association Veterinary Team members include CORRECT ANSWER: Groomers, kannel assistants Receptionists, Veterinarians Office managers, Veterinary technicians All of the above @ Which individual in the veterinary practice may be the first to recognize abnormalities with a pet and notify the veterinarian CORRECT ANSWER: Groomer Identify the entiry that will investigate cases of malpractice CORRECT ANSWER: Board of Veterinary Medical Examiners Identify the document that governs the practice of veterinary medicine in Florida CORRECT ANSWER: Veterinary Practice Act Define AAHA CORRECT ANSWER: American Animal Health Association The first veterinary hospital of record was established in India: CORRECT ANSWER: 250 BC Identify the college that holds destintion of being the oldest accredited school of veterinary medicine in the United State CORRECT ANSWER: University of Pennsylvania The abbreviation USDA stands for : CORRECT ANSWER: United States Department of Agriculture Identify the country on record as performing the first hysterectomy CORRECT ANSWER: Egypt The Veterinary college of Philadelphia was founded in_______ CORRECT ANSWER: 1852 The manner in which we behave socially does not affect how our profession is viewed by the public CORRECT ANSWER: False Which organization will award you the CVA certificate following successful completion of the program and passing the certification exam? CORRECT ANSWER: FVMA ( Florida Veterinary Medical Association) Which organization is responsible for forming the code of ethics for the veternary technician and veterinary assistant profession? CORRECT ANSWER: NAVTA ( National Association of Veterinary Technicians in America)