QMHA Test Prep Guarantee A+ Pass 2025
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Case management provides referrals, linkages and follow-up with clients and other resources,
while Care Coordination facilitates communication between various providers involved in the
client's care.
b. Case management is more directive and requires QMHAs to be assertive with clients in order
to achieve goals on the client's service plan.
c. Care coordination involves setting clients up with appointments with other providers and
assisting them in getting to those appointments, including arranging transportation. - ✔✔a
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical conclusions, and
stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you accurately
understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - ✔✔b
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program bills for
that meeting, that is typically considered Medicaid fraud. If a QMHA reports meeting with a
client for an hour, when they only met with the client for 7 minutes, that is typically considered:
a. A training issue requiring corrective action with the QMHA.
, b. A supervision issue, because the QMHA needs support in learning how to better engage with
clients to maintain contact.
c. Medicaid Fraud. - ✔✔c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on your
caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT on your
direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - ✔✔c
Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - ✔✔c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
Identify the correct answer
The primary difference between Case management and Care Coordination is:
a. Case management provides referrals, linkages and follow-up with clients and other resources,
while Care Coordination facilitates communication between various providers involved in the
client's care.
b. Case management is more directive and requires QMHAs to be assertive with clients in order
to achieve goals on the client's service plan.
c. Care coordination involves setting clients up with appointments with other providers and
assisting them in getting to those appointments, including arranging transportation. - ✔✔a
Identify the correct answer
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical conclusions, and
stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you accurately
understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements - ✔✔b
Identify the correct answer
If a QMHA reports they met with a client, when in fact, they did not, and the program bills for
that meeting, that is typically considered Medicaid fraud. If a QMHA reports meeting with a
client for an hour, when they only met with the client for 7 minutes, that is typically considered:
a. A training issue requiring corrective action with the QMHA.
, b. A supervision issue, because the QMHA needs support in learning how to better engage with
clients to maintain contact.
c. Medicaid Fraud. - ✔✔c
Identify the correct answer
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is on your
caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is NOT on your
direct caseload, to whom you have NOT provided any direct services.
c. All of the above. - ✔✔c
Identify the correct answer
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.
c. If the client is also receiving substance use disorder services at your agency. - ✔✔c
Identify the correct answer
One of the easiest ways to implement a strength-based approach with clients is to:
a. Ask clients about their prior success and how they achieved them.
