1
UNITED HEALTHCARE (UHC)-ETHICS AND
COMPLIANCE EXAM LATEST WITH ACTUAL
QUESTIONS AND CORRECT VERIFIED
ANSWERS/ALREADY GRADED A+
On October 20, Aries decides talks with an agent to switch his PDP
that he had since January 1 to a Medicare Advantage plan. What
election period will Aries need to use(if eligible) to get a November 1
effective date? - (answers)He may be able to use a Special Election
Period to change plans if he qualifies for one.
Mrs. Violet asks agent Bob where she can find the Star Rating for the
plan he has been presenting. Which statement is correct? -
(answers)The plan's Star Rating is available on Medicare.gov, the
Plan's website, or in plan specific material, such as the Enrollment
Guide.
In which of the following situations can telephonic contact be made
with a Medicare eligible consumer? - (answers)When the consumer
consented to be contacted for sales activities and the permission has
not yet expired.
Which of the following are examples of what an agent must review
with a consumer prior to completing an enrollment application? -
(answers)The plan's network characteristics and how using out-of-
network providers may impact coverage and costs, covered benefits
and limitations, and plan related costs such as monthly premium and
copayments/coinsurance for services received.
, 2
When completing an enrollment application in JarvisEnroll, why is an
agent prohibited from entering their own email address in a field
available for the consumer's email address? - (answers)The
consumer/member would not receive plan related correspondence
intended for them.
By agreeing to the Statement of Understanding, the consumer: -
(answers)Acknowledges that they clearly understand they are
enrolling in a plan, combined with knowing the specific plan in which
they are enrolling.
When must the Scope of Appointment be obtained from the
consumer for an in-person or telephonic sales presentation(unless an
exception applies?) - (answers)No less than 48 hours before the
marketing appointment
To complete an Enrollment Application on behalf of a consumer,
what authority must the individual have? - (answers)The individual
must be legally authorized under applicable law in the state in which
the consumer resides to act on behalf of the consumer.
Which of the following options will enable a consumer to obtain
prescription drug coverage? - (answers)Enroll in a PFFS MA-Only plan
and a stand-alone PDP
Enroll in any MA-PD plan
What might happen if you rely on a benefit or plan feature a
consumer mentions they saw or heard in an ad? - (answers)I might
UNITED HEALTHCARE (UHC)-ETHICS AND
COMPLIANCE EXAM LATEST WITH ACTUAL
QUESTIONS AND CORRECT VERIFIED
ANSWERS/ALREADY GRADED A+
On October 20, Aries decides talks with an agent to switch his PDP
that he had since January 1 to a Medicare Advantage plan. What
election period will Aries need to use(if eligible) to get a November 1
effective date? - (answers)He may be able to use a Special Election
Period to change plans if he qualifies for one.
Mrs. Violet asks agent Bob where she can find the Star Rating for the
plan he has been presenting. Which statement is correct? -
(answers)The plan's Star Rating is available on Medicare.gov, the
Plan's website, or in plan specific material, such as the Enrollment
Guide.
In which of the following situations can telephonic contact be made
with a Medicare eligible consumer? - (answers)When the consumer
consented to be contacted for sales activities and the permission has
not yet expired.
Which of the following are examples of what an agent must review
with a consumer prior to completing an enrollment application? -
(answers)The plan's network characteristics and how using out-of-
network providers may impact coverage and costs, covered benefits
and limitations, and plan related costs such as monthly premium and
copayments/coinsurance for services received.
, 2
When completing an enrollment application in JarvisEnroll, why is an
agent prohibited from entering their own email address in a field
available for the consumer's email address? - (answers)The
consumer/member would not receive plan related correspondence
intended for them.
By agreeing to the Statement of Understanding, the consumer: -
(answers)Acknowledges that they clearly understand they are
enrolling in a plan, combined with knowing the specific plan in which
they are enrolling.
When must the Scope of Appointment be obtained from the
consumer for an in-person or telephonic sales presentation(unless an
exception applies?) - (answers)No less than 48 hours before the
marketing appointment
To complete an Enrollment Application on behalf of a consumer,
what authority must the individual have? - (answers)The individual
must be legally authorized under applicable law in the state in which
the consumer resides to act on behalf of the consumer.
Which of the following options will enable a consumer to obtain
prescription drug coverage? - (answers)Enroll in a PFFS MA-Only plan
and a stand-alone PDP
Enroll in any MA-PD plan
What might happen if you rely on a benefit or plan feature a
consumer mentions they saw or heard in an ad? - (answers)I might
