DEVOTED CERTIFICATION 24 Questions
and Answers
Mrs. Carson is a worrier and admits that she is often confused when it comes
to navigating her health plan and the healthcare system. She asks Joyce, her
Devoted Sales Agent, who she can contact if she needs help once she
becomes a Devoted Health member. How Should Joyce respond? - correct
answers✅✅"As your Devoted Sales Agent, you can always call me with
questions, but additionally Devoted has an entire Guide Team dedicated to
simplifying your healthcare experience. In addition to them periodically
reaching out to you, you can always call them with questions. They want to
hear from you."
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is
reviewing Devoted's MAPD options with his agent, Wayne. Which statement
is most appropriate for Wayne to make regarding Luis' options? - correct
answers✅✅Because Luis receives the full low- income subsidy (LIS) from
SSA or the Federal government, he would not be subject to paying the
premium on the Devoted Health Select/Prime/Premium plans and may suit
his needs best.
The Devoted Health Guides... - correct answers✅✅Consist of a team of
clinical and service professionals who work together for each of our
members.
How many days in advance must agents register informal or educational
events with Devoted Health? - correct answers✅✅7 days
What are Devoted Health's core ingredients? - correct answers✅✅Newer
MA plan, tech platform, strong provider partnerships, Devoted Guides,
Devoted Medical Group
Which of the following is a main component of our model of care? - correct
answers✅✅All of these
and Answers
Mrs. Carson is a worrier and admits that she is often confused when it comes
to navigating her health plan and the healthcare system. She asks Joyce, her
Devoted Sales Agent, who she can contact if she needs help once she
becomes a Devoted Health member. How Should Joyce respond? - correct
answers✅✅"As your Devoted Sales Agent, you can always call me with
questions, but additionally Devoted has an entire Guide Team dedicated to
simplifying your healthcare experience. In addition to them periodically
reaching out to you, you can always call them with questions. They want to
hear from you."
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is
reviewing Devoted's MAPD options with his agent, Wayne. Which statement
is most appropriate for Wayne to make regarding Luis' options? - correct
answers✅✅Because Luis receives the full low- income subsidy (LIS) from
SSA or the Federal government, he would not be subject to paying the
premium on the Devoted Health Select/Prime/Premium plans and may suit
his needs best.
The Devoted Health Guides... - correct answers✅✅Consist of a team of
clinical and service professionals who work together for each of our
members.
How many days in advance must agents register informal or educational
events with Devoted Health? - correct answers✅✅7 days
What are Devoted Health's core ingredients? - correct answers✅✅Newer
MA plan, tech platform, strong provider partnerships, Devoted Guides,
Devoted Medical Group
Which of the following is a main component of our model of care? - correct
answers✅✅All of these
