MGMT 365 - FINAL - Chapter 4 || very Flawless.
Which of the following processes involves analyzing the tasks necessary for the production of a
product or service? correct answers Work flow design
In the context of work flow design, which of the following best describes a position? correct
answers The set of duties performed by a person
Dave wants to set up a manufacturing unit. He has obtained all the required licenses and legal
approvals. In order to start production in the unit, which of the following is Dave most likely to
do first? correct answers Identify the type of products that will need to be manufactured
Which of the following statements is true of work flow analysis? correct answers Outputs may
be tangible or intangible products of different work processes
Samcys Services Inc. specializes in providing round-the-clock building security services to
multinational companies. Which of the following terms most likely represents the service offered
by Samcys? correct answers outputs
Joe's Restaurant, a pizza chain, is known for its quick service. It takes the employees four
minutes to prepare the dough and add the sauce and toppings. Cooking and packaging takes
another four minutes before the pizza is ready. In this scenario, the employees of Joe's Restaurant
are engaged in _____. correct answers work processes
Kidzi Inc. is a toy manufacturing company. As the new production manager, Andrew notices that
the production unit has been underperforming. In an attempt to streamline the existing work
flow, Andrew works on a new set of ideas that will help improve the efficiency of the production
unit. He first identifies discrepancies in the quality and quantity of the toys produced by Kidzi.
Which of the following steps should Andrew consider next in order to get a clearer view of how
to increase the effectiveness of the production unit? correct answers Andrew should carefully
examine the work processes used to generate the end product
Bitstar Global Inc. is a soft drink manufacturing company. Kelly, the production manager,
designs a new work flow for the production unit. She is confident that the new work flow design
will help increase the unit's productivity and efficiency. If Kelly is at the last stage of analyzing
the work flow, she is _____. correct answers identifying the inputs utilized in the creation of the
soft drinks
Koland Corp. is an interior design firm based in California. The firm has a team of interior
designers working closely with manufacturers to create home décor products. In the
context of
a work flow analysis, the interior designers, manufacturers, and home décor products required
to provide interior design services collectively constitute the _____ correct answers inputs
LRPN Consulting is a business consulting firm based in Nevada. The departments in the
organization are based on the functions carried out by employees, such as customer service,
, marketing, tech support, and business consulting. Which of the following is most likely true of
the organizational structure of LRPN Consulting? correct answers The workers work alone at
highly specialized jobs
A manager of a functional department would require skills in aligning employees' efforts with
the organization's higher-level goals. This is a valid statement because correct answers
employees in functional departments tend to identify more with their own departments rather
than with other departments
Jenny is a line manager at Maxvin Corp. She is assigned the task of understanding and gathering
detailed information about the requirements of carrying out a certain job. Information gathered
by Jenny will be used to provide essential knowledge for staffing, training, performance
appraisal, and other HR activities. Which of the following most likely corresponds to the task
undertaken by Jenny? correct answers Job analysis
Adam is the HR manager at Infratech. To boost the productivity and efficiency of his team,
Adam decides to create a new position within the team. He gathers necessary information from
team members who are already performing the same or similar kind of duties. Based on the
information gathered, Adam identifies the mental and physical tasks and any methods and
resources required to carry out the job. This indicates that Adam is attempting to _____. correct
answers Prepare a job description
Marjorie has joined the HR department of Thomas Johnson Inc. as an intern. The organization
plans on giving all newly hired site engineers copies of their job descriptions to help them
understand what the organization expects of them. Marjorie has been given the task of
conducting job analyses and creating job descriptions for the site engineers. Which of the
following should Marjorie consider while creating the job descriptions? correct answers Job
descriptions contain detailed specifications of the tasks involved in carrying out each duty.
Leeding Engines Inc. specializes in manufacturing internal combustion engines for flexible fuel
vehicles. Mark, the HR manager, is conducting a job analysis for the organization. He creates a
list of tasks, duties, and responsibilities to help him determine how well employees are meeting
each job requirement. Mark intends to identify the essential duties of the jobs. If Mark were to
formulate job descriptions, which of the following would be his appropriate course of action?
correct answers Mark should consider preparing new job descriptions whenever a new job is
created in the organization
N-Pax Technology Corp., a microchip manufacturing company, is hiring for the position of
marketing manager for its new division. Nathan, the HR manager, considers the factual
information necessary for performing the job successfully, the candidate's level of proficiency at
performing tasks, his or her enduring capabilities, and other personality traits, such as persistence
or motivation to achieve. Which of the following most likely relates to the task being carried out
by Nathan while hiring for this position? correct answers Job specification
The difference between job specifications and job descriptions is that job specifications primarily
describe the: correct answers qualities a person performing the job must possess
Which of the following processes involves analyzing the tasks necessary for the production of a
product or service? correct answers Work flow design
In the context of work flow design, which of the following best describes a position? correct
answers The set of duties performed by a person
Dave wants to set up a manufacturing unit. He has obtained all the required licenses and legal
approvals. In order to start production in the unit, which of the following is Dave most likely to
do first? correct answers Identify the type of products that will need to be manufactured
Which of the following statements is true of work flow analysis? correct answers Outputs may
be tangible or intangible products of different work processes
Samcys Services Inc. specializes in providing round-the-clock building security services to
multinational companies. Which of the following terms most likely represents the service offered
by Samcys? correct answers outputs
Joe's Restaurant, a pizza chain, is known for its quick service. It takes the employees four
minutes to prepare the dough and add the sauce and toppings. Cooking and packaging takes
another four minutes before the pizza is ready. In this scenario, the employees of Joe's Restaurant
are engaged in _____. correct answers work processes
Kidzi Inc. is a toy manufacturing company. As the new production manager, Andrew notices that
the production unit has been underperforming. In an attempt to streamline the existing work
flow, Andrew works on a new set of ideas that will help improve the efficiency of the production
unit. He first identifies discrepancies in the quality and quantity of the toys produced by Kidzi.
Which of the following steps should Andrew consider next in order to get a clearer view of how
to increase the effectiveness of the production unit? correct answers Andrew should carefully
examine the work processes used to generate the end product
Bitstar Global Inc. is a soft drink manufacturing company. Kelly, the production manager,
designs a new work flow for the production unit. She is confident that the new work flow design
will help increase the unit's productivity and efficiency. If Kelly is at the last stage of analyzing
the work flow, she is _____. correct answers identifying the inputs utilized in the creation of the
soft drinks
Koland Corp. is an interior design firm based in California. The firm has a team of interior
designers working closely with manufacturers to create home décor products. In the
context of
a work flow analysis, the interior designers, manufacturers, and home décor products required
to provide interior design services collectively constitute the _____ correct answers inputs
LRPN Consulting is a business consulting firm based in Nevada. The departments in the
organization are based on the functions carried out by employees, such as customer service,
, marketing, tech support, and business consulting. Which of the following is most likely true of
the organizational structure of LRPN Consulting? correct answers The workers work alone at
highly specialized jobs
A manager of a functional department would require skills in aligning employees' efforts with
the organization's higher-level goals. This is a valid statement because correct answers
employees in functional departments tend to identify more with their own departments rather
than with other departments
Jenny is a line manager at Maxvin Corp. She is assigned the task of understanding and gathering
detailed information about the requirements of carrying out a certain job. Information gathered
by Jenny will be used to provide essential knowledge for staffing, training, performance
appraisal, and other HR activities. Which of the following most likely corresponds to the task
undertaken by Jenny? correct answers Job analysis
Adam is the HR manager at Infratech. To boost the productivity and efficiency of his team,
Adam decides to create a new position within the team. He gathers necessary information from
team members who are already performing the same or similar kind of duties. Based on the
information gathered, Adam identifies the mental and physical tasks and any methods and
resources required to carry out the job. This indicates that Adam is attempting to _____. correct
answers Prepare a job description
Marjorie has joined the HR department of Thomas Johnson Inc. as an intern. The organization
plans on giving all newly hired site engineers copies of their job descriptions to help them
understand what the organization expects of them. Marjorie has been given the task of
conducting job analyses and creating job descriptions for the site engineers. Which of the
following should Marjorie consider while creating the job descriptions? correct answers Job
descriptions contain detailed specifications of the tasks involved in carrying out each duty.
Leeding Engines Inc. specializes in manufacturing internal combustion engines for flexible fuel
vehicles. Mark, the HR manager, is conducting a job analysis for the organization. He creates a
list of tasks, duties, and responsibilities to help him determine how well employees are meeting
each job requirement. Mark intends to identify the essential duties of the jobs. If Mark were to
formulate job descriptions, which of the following would be his appropriate course of action?
correct answers Mark should consider preparing new job descriptions whenever a new job is
created in the organization
N-Pax Technology Corp., a microchip manufacturing company, is hiring for the position of
marketing manager for its new division. Nathan, the HR manager, considers the factual
information necessary for performing the job successfully, the candidate's level of proficiency at
performing tasks, his or her enduring capabilities, and other personality traits, such as persistence
or motivation to achieve. Which of the following most likely relates to the task being carried out
by Nathan while hiring for this position? correct answers Job specification
The difference between job specifications and job descriptions is that job specifications primarily
describe the: correct answers qualities a person performing the job must possess
