MADM 701 - Test 2 Questions and
Answers
Organization structure - Answers -the skeletal framework for organizational behavior
Theories, designs, and networks - Answers -emerged to meet the contemporary
situation for organization structure
vertical structures - Answers -General Electric, have eliminated _____________and
adopted horizontal designs.
very flexible networks and recognizes the interaction of technology and people. -
Answers -modern approach to organization theory and design consists of
technology, tasks, and human components of the organization - Answers -Organization
structure is more than boxes on a chart; it is a pattern of interactions and coordination
that links what?
hierarchical bureaucracy - Answers -emphasized the need to adapt to environmental
change, organizations were largely self-contained
a system of consciously coordinated activities of two or more persons. - Answers -
Chester Barnard's definition of formal organization
Base wages and salary - Answers -amount of money that an individual is paid on an
hourly, weekly, monthly, or annual basis
Merit pay - Answers -typically tied to some predetermined criteria.
-The criteria for determining merit are often nebulous because the org does not clearly
spell out the conditions for earning the pay
-It can often be difficult to quantify merit pay criteria
-Merit pay can be catch up pay - Answers -Major shortcomings with merit pay
individual incentive plans and group incentive plans - Answers -There are two basic
types of "pay-for-performance" plans:
analytical approach - Answers -authority come from the bottom up
cooperative system - Answers -ontingent on the human participants ability to
communicate and willingness to serve and strive toward a common purpose
, view the organization as a system made up of interacting parts. - Answers -what was
the first major development in organization theory
open-systems concept - Answers -stresses the input of the external environment,
contingency approach. - Answers -organizational design must be fitted to the existing
environmental conditions.
suggests that organizations change through internal transformation and adaptation
natural selection or ecological—view - Answers -challenges the contingency approach.
says that it is more a process of the "survival of the fittest"; there is a process of
organizational selection and replacement.
information processing and organizational learning - Answers -emphasize the
importance of generative over adaptive learning in fast-changing external environments
transferable to workers to make the organization more efficient. - Answers -Frederick W.
Taylor's learnings on scientific management were said to be
today's use of the term learning organization
made the distinction between first order, or "single-loop," and second-order, or denture
or "double-loop," learning - Answers -Chris Argyris and his colleagues is known for
Single-loop learning - Answers -improving the organization's capacity to achieve known
objectives.
routine and behavioral learning
learning without significant change
Double-loop learning - Answers -reevaluates the nature of the organization's objectives
and the values and beliefs surrounding them
changing the organization's culture
organization's learning how to learn
adaptive and generative learning - Answers -Peter Senge made the distinction between
Adaptive learning - Answers -first stage of the learning org, adapting to environmental
changes
Generative learning - Answers -creativity and innovation - being ahead of and
anticipating change
-total quality management
- benchmarking
-lean six sigma
-customer service
Answers
Organization structure - Answers -the skeletal framework for organizational behavior
Theories, designs, and networks - Answers -emerged to meet the contemporary
situation for organization structure
vertical structures - Answers -General Electric, have eliminated _____________and
adopted horizontal designs.
very flexible networks and recognizes the interaction of technology and people. -
Answers -modern approach to organization theory and design consists of
technology, tasks, and human components of the organization - Answers -Organization
structure is more than boxes on a chart; it is a pattern of interactions and coordination
that links what?
hierarchical bureaucracy - Answers -emphasized the need to adapt to environmental
change, organizations were largely self-contained
a system of consciously coordinated activities of two or more persons. - Answers -
Chester Barnard's definition of formal organization
Base wages and salary - Answers -amount of money that an individual is paid on an
hourly, weekly, monthly, or annual basis
Merit pay - Answers -typically tied to some predetermined criteria.
-The criteria for determining merit are often nebulous because the org does not clearly
spell out the conditions for earning the pay
-It can often be difficult to quantify merit pay criteria
-Merit pay can be catch up pay - Answers -Major shortcomings with merit pay
individual incentive plans and group incentive plans - Answers -There are two basic
types of "pay-for-performance" plans:
analytical approach - Answers -authority come from the bottom up
cooperative system - Answers -ontingent on the human participants ability to
communicate and willingness to serve and strive toward a common purpose
, view the organization as a system made up of interacting parts. - Answers -what was
the first major development in organization theory
open-systems concept - Answers -stresses the input of the external environment,
contingency approach. - Answers -organizational design must be fitted to the existing
environmental conditions.
suggests that organizations change through internal transformation and adaptation
natural selection or ecological—view - Answers -challenges the contingency approach.
says that it is more a process of the "survival of the fittest"; there is a process of
organizational selection and replacement.
information processing and organizational learning - Answers -emphasize the
importance of generative over adaptive learning in fast-changing external environments
transferable to workers to make the organization more efficient. - Answers -Frederick W.
Taylor's learnings on scientific management were said to be
today's use of the term learning organization
made the distinction between first order, or "single-loop," and second-order, or denture
or "double-loop," learning - Answers -Chris Argyris and his colleagues is known for
Single-loop learning - Answers -improving the organization's capacity to achieve known
objectives.
routine and behavioral learning
learning without significant change
Double-loop learning - Answers -reevaluates the nature of the organization's objectives
and the values and beliefs surrounding them
changing the organization's culture
organization's learning how to learn
adaptive and generative learning - Answers -Peter Senge made the distinction between
Adaptive learning - Answers -first stage of the learning org, adapting to environmental
changes
Generative learning - Answers -creativity and innovation - being ahead of and
anticipating change
-total quality management
- benchmarking
-lean six sigma
-customer service
