HCI EXAM REVIEW QUESTIONS & ANSWERS
RATED 100% CORRECT!!
What is User Experience? Answer - How a product behaves and is used by
people in the real world
What is consistency in terms of usability goals Answer - Compatibility across
different product versions
What is an issue with updating a product? Answer - It can lead to inconsistency
In office and home entertainment systems, what is of highest priority? Answer
- Ease of Learning
Subjective Satisfaction
True or False: HCI is a subfield of Interaction Design Answer - True
True or False: Reducing Anxiety and fear of computer usage is discussed as a
future work in Interface design? Answer - True
What should be included in a Persona? Answer - Name, picture, tagline and
personal essay
Creating personas helps the designer to avoid the myth that... Answer - An
idea user exists
,Guidelines in HCI are Answer - Low-level focused advice
Principles are Answer - Middle-level strategies or rules to analyze of compare
design alternative
The advantage of guidelines are Answer - they encapsulate experience
Novice or First time users Answer - Restricting vocabulary to familiar,
consistently used terms, simple tasks with few steps to build confidence,
Informative feedback about each task, constructive, specific error messages,
should be protected from making dangerous mistakes
Knowledgable Intermittent Users Answer - May have difficulty retaining the
structure of menus or the location of features, interfaces that emphasize
recognition, protection from danger to allow exploration
Expert frequent users Answer - Demand rapid response times, brief and non-
distracting feedback, and shortcuts
Which is easier, Recollection or Recall? Answer - Recollection
Which is easier, Recognition or Recall? Answer - Recollection
A/D Direct Manipulation Answer - Easy learning, easy retention, allows errors
to be avoided, encourages exploration, high subjective satisfaction.
May be hard to program, accessibility requires special attention
A/D Form Fill in Answer - Simplifies data entry, but consumes screen space
, A/D Menu selection Answer - Shortens Learning, helps with decision making,
allows easy support of error handling.
May slow frequent users, consumes screen space
A/D Command Language Answer - Powerful and allows users to easily make
their own commands... But requires learning and retention, is error prone and
is dangerous for new users
A/D Natural Language Answer - Relieves the burden of learning but requires
clarification dialog and error correction could take a long time
What is one design implication of how human memory works? Answer - You
should provide users with various ways of encoding information
What is one design implication of human attention? Answer - Avoid cluttering
the interface with too much information
What is one way to facilitate data entry? Answer - Reduce the number of input
actions
Better Error Messages Answer - Should be specific, positive in tone and
constructive
What is one reason for the increase in organizational support for interface
design? Answer - The return on investment has shown to be 100 to 1
-
RATED 100% CORRECT!!
What is User Experience? Answer - How a product behaves and is used by
people in the real world
What is consistency in terms of usability goals Answer - Compatibility across
different product versions
What is an issue with updating a product? Answer - It can lead to inconsistency
In office and home entertainment systems, what is of highest priority? Answer
- Ease of Learning
Subjective Satisfaction
True or False: HCI is a subfield of Interaction Design Answer - True
True or False: Reducing Anxiety and fear of computer usage is discussed as a
future work in Interface design? Answer - True
What should be included in a Persona? Answer - Name, picture, tagline and
personal essay
Creating personas helps the designer to avoid the myth that... Answer - An
idea user exists
,Guidelines in HCI are Answer - Low-level focused advice
Principles are Answer - Middle-level strategies or rules to analyze of compare
design alternative
The advantage of guidelines are Answer - they encapsulate experience
Novice or First time users Answer - Restricting vocabulary to familiar,
consistently used terms, simple tasks with few steps to build confidence,
Informative feedback about each task, constructive, specific error messages,
should be protected from making dangerous mistakes
Knowledgable Intermittent Users Answer - May have difficulty retaining the
structure of menus or the location of features, interfaces that emphasize
recognition, protection from danger to allow exploration
Expert frequent users Answer - Demand rapid response times, brief and non-
distracting feedback, and shortcuts
Which is easier, Recollection or Recall? Answer - Recollection
Which is easier, Recognition or Recall? Answer - Recollection
A/D Direct Manipulation Answer - Easy learning, easy retention, allows errors
to be avoided, encourages exploration, high subjective satisfaction.
May be hard to program, accessibility requires special attention
A/D Form Fill in Answer - Simplifies data entry, but consumes screen space
, A/D Menu selection Answer - Shortens Learning, helps with decision making,
allows easy support of error handling.
May slow frequent users, consumes screen space
A/D Command Language Answer - Powerful and allows users to easily make
their own commands... But requires learning and retention, is error prone and
is dangerous for new users
A/D Natural Language Answer - Relieves the burden of learning but requires
clarification dialog and error correction could take a long time
What is one design implication of how human memory works? Answer - You
should provide users with various ways of encoding information
What is one design implication of human attention? Answer - Avoid cluttering
the interface with too much information
What is one way to facilitate data entry? Answer - Reduce the number of input
actions
Better Error Messages Answer - Should be specific, positive in tone and
constructive
What is one reason for the increase in organizational support for interface
design? Answer - The return on investment has shown to be 100 to 1
-
