NURS414 - Week 8.2 Exam With
Correct Solution
What is a healthcare team? - Answer They are both interprofessional and
intraprofessional
- This means that it can be within or outside of the nursing profession
Is the healthcare team independent or interdependent? - Answer The group of people
are interdependent - we need each other, we share ownership of team function, and we
focus on a specific goal/objective
What is the goal of collaborative practice from the CIHC? - Answer The partnership
between healthcare provider team and client; it is participatory, collaborative, and
coordinated
What are the 6 interprofessional competencies? - Answer 1. role clarification
2. team functioning
3. collaborative leadership
4. interprofessional conflict resolution
5. interprofessional communication
6. patient/client/family/community-centered care
What are the 3 influencing factors for interprofessional collaboration? - Answer 1.
Context: The area in which it takes place - trauma, LTC, med/surg, PHU...
2. Simplicity: Of the issue; is it simple or complex, are there lots of
people/emotion/personality
3. Quality Improvement: Teamwork, patient safety initiatives, do they work well together
What are 4 key components of communication? - Answer 1. Complete
2. Clear
3. Brief
4. Timely
What are some elements that effect communication? - Answer Distractions
Interruptions
, Low Knowledge
Poor Planning
Differences in Perceived Goals/Roles
Emotions/Personalities
Stress, Workload
Task absorption
Verbal abuse
What are the different types of communication barriers? - Answer 1. behavioural
2. cognitive
3. linguistic
4. environmental
5. technological
Explain behavioural barriers and how to approach it - Answer lack of providers speaking
up to superiors
-Use CUS protocol (concerned, uncomfortable, stop)
Explain cognitive barriers and how to approach it - Answer distractions from the
environment
-Set work environment expectations
Explain linguistic barriers and how to approach it - Answer during handoffs senders and
receivers have differing speech speeds
-Ensure info is understood through check backs
Explain environmental barriers and how to approach it - Answer physical barriers such
as drapes, masks, equipment impede communication
-Clear paned surgical masks and drapes to allow for perception
Explain technological barriers and how to approach it - Answer providers spending too
much time interacting with computers and not patients HUMAN mnemonic (honor gold
minute, use triangle of trust, maximize patient interaction, acquaint yourself with the
chart, nix the screen, let the patient look on, eye contact, value the computer, explain
what you are doing, log off)
What are 4 basic communication skills? - Answer 1. Thinking: About what to say
Correct Solution
What is a healthcare team? - Answer They are both interprofessional and
intraprofessional
- This means that it can be within or outside of the nursing profession
Is the healthcare team independent or interdependent? - Answer The group of people
are interdependent - we need each other, we share ownership of team function, and we
focus on a specific goal/objective
What is the goal of collaborative practice from the CIHC? - Answer The partnership
between healthcare provider team and client; it is participatory, collaborative, and
coordinated
What are the 6 interprofessional competencies? - Answer 1. role clarification
2. team functioning
3. collaborative leadership
4. interprofessional conflict resolution
5. interprofessional communication
6. patient/client/family/community-centered care
What are the 3 influencing factors for interprofessional collaboration? - Answer 1.
Context: The area in which it takes place - trauma, LTC, med/surg, PHU...
2. Simplicity: Of the issue; is it simple or complex, are there lots of
people/emotion/personality
3. Quality Improvement: Teamwork, patient safety initiatives, do they work well together
What are 4 key components of communication? - Answer 1. Complete
2. Clear
3. Brief
4. Timely
What are some elements that effect communication? - Answer Distractions
Interruptions
, Low Knowledge
Poor Planning
Differences in Perceived Goals/Roles
Emotions/Personalities
Stress, Workload
Task absorption
Verbal abuse
What are the different types of communication barriers? - Answer 1. behavioural
2. cognitive
3. linguistic
4. environmental
5. technological
Explain behavioural barriers and how to approach it - Answer lack of providers speaking
up to superiors
-Use CUS protocol (concerned, uncomfortable, stop)
Explain cognitive barriers and how to approach it - Answer distractions from the
environment
-Set work environment expectations
Explain linguistic barriers and how to approach it - Answer during handoffs senders and
receivers have differing speech speeds
-Ensure info is understood through check backs
Explain environmental barriers and how to approach it - Answer physical barriers such
as drapes, masks, equipment impede communication
-Clear paned surgical masks and drapes to allow for perception
Explain technological barriers and how to approach it - Answer providers spending too
much time interacting with computers and not patients HUMAN mnemonic (honor gold
minute, use triangle of trust, maximize patient interaction, acquaint yourself with the
chart, nix the screen, let the patient look on, eye contact, value the computer, explain
what you are doing, log off)
What are 4 basic communication skills? - Answer 1. Thinking: About what to say
