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ETP3702 Assignment 5 Semester 2 2024 ;100 % TRUSTED workings, Expert Solved, Explanations and Solutions

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Read the case study below and answer all the questions that follow. Case study: ANAT, franchising made your way If you are looking for shwarma, falafel or a laffa (wrap), then the best can be found only at ANAT. ANAT's history goes back to the mid-1900s. ANAT’s grandfather started the falafel and shwarma family business in 1945 and two generations later it’s still growing. Together with ANAT’s appetising and appealing meat rotisseries and its ‘make it your way’ concept, you choose how you want your meal from only the freshest ingredients that are also healthy and wholesome. When selecting a franchisee to become part of the ANAT family, ANAT looks more at the person than at their past achievements. So, although having owned a business before or having worked in the food industry would be an advantage, it is by no means the deciding factor. ANAT looks for burning desire to achieve, passion for food, creativity and innovation, commitment to delivering excellent quality products and service, an inspired, energetic and strong personality with the ability to manage and motivate others. Right from the beginning, ANAT is at its franchisees side. ANAT provides complete training for you and your staff on all things related to the complete operational requirements of running an ANAT outlet. ANAT also assists franchisees with selecting their premises. Once you are up and running, ANAT will provide daily operational, product, financial and marketing support. Approval of a franchisee happens by way of an interview to ensure that both parties are happy. Training and store set-up takes between one and two months, depending on how quickly the franchisee understands the processes. Included in the set-up cost is a launch marketing campaign to ensure that break-even point is reached within the first three months. Having started from a mobile unit at Bruma Flea Market, to having over 30 stores throughout the country; ANAT Falafel & Shwarma has certainly made its mark. 1.1 ANAT started off as a family business that has remained in the family for two generations. What are the FIVE (5) critical steps of a succession plan that ANAT has to be aware of? (5) 1.2. Franchising is one form of business licensing that ANAT has taken, and these forms are often described as franchises. Explain the FOUR (4) forms of licensing. (4) 1.3. With examples from the case study, explain TWO (2) duties of the franchisor. (6) 1.4. Discuss THREE (3) advantages of a franchise that an ANAT franchisee should be aware of. (6) 1.5. Discuss THREE (3) disadvantages of a franchise that ANAT must be aware. (6) 1.6 The way in which franchisees behave and conduct business can sometimes affect the franchisor negatively. With evidence from the case study, explain FOUR (4) things that ANAT looks at when selecting a franchisee. (8)

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, Table of Contents
1.1 Succession Plan succession plan is extremely essential for ANAT since it is a family-owned entity with
two generations. A succession plan helps assure the legacy of a family-owned business, and such firms
experience certain growth and stability. The five most critical steps of a succession strategy are: ................ 2
Identifying Key Successors............................................................................................................................. 2
Timeline & Transition Planning ..................................................................................................................... 2
Establishing Governance Policies .................................................................................................................. 2
Legal & Financial Framework ........................................................................................................................ 2
1.2 Types of Business Licenses The ANAT franchising model is a business license whereby the franchisee
utilizes the existing brand owned by ANAT. Four types of licenses are identified, described, and
distinguished as follows: ................................................................................................................................... 3
Product Licensing........................................................................................................................................... 3
Trademark Licensing ...................................................................................................................................... 3
Brand Licensing.............................................................................................................................................. 3
1.3 Franchisor's Responsibilities: Examples ANAT, as a franchisor, has multiple responsibilities to keep the
franchisees running their businesses in smooth operation and maintaining consistency in the brand
identity. The major two responsibilities of ANAT are: ...................................................................................... 3
Training & Operational Support .................................................................................................................... 4
Case Example ................................................................................................................................................. 4
Case Study ..................................................................................................................................................... 4
1.4 Benefits of the Franchise to ANAT Franchisees. ANAT franchisees enjoy the following benefits .............. 4
Brand Recognition ......................................................................................................................................... 4
Comprehensive Training and Support ....................................................................................................... 4
Reduced company risk................................................................................................................................... 5
1.5 Disadvantages of a Franchise to ANAT Apart from the benefits of franchising, there are disadvantages
that have to be taken into account by ANAT. ................................................................................................... 5
High Initial Setup Cost ................................................................................................................................... 5
Limited operational freedom ........................................................................................................................ 5
Continuing Royalty Payments........................................................................................................................ 5
1.6 Selection Criteria of ANAT Franchisees ANAT decides to choose the franchisees upon personality
attributes and beliefs. ANAT seeks four kinds of qualities that are: ................................................................. 5
Quality Commitment ..................................................................................................................................... 5
Creativity and Innovation .............................................................................................................................. 6
Strong management skills ............................................................................................................................. 6
Passion for Food and Service ......................................................................................................................... 6
Conclusion ......................................................................................................................................................... 6

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