CPHIMS (Jason) EXAM QUESTIONS AND ACCURATE
ANSWERS 100% PASS 2025-2026
Technology Leadership - Answer -Assist org in remaining focused
-Define processes that support decision making
-Know when to be flexible
-Measure starting point and goal
Aligning objectives (Leadership) - Answer -Do you need a technology plan?
-Inventory of current projects
-Outline of potential requests
-Project crosswalk A visual summary of the initatives being hanld by your area
show linkage b/w vision, goals, and projects (strategies)
Monitoring Performance (Leadership) - Answer How are you doing?
-Where have you been (data)
-Where are you going?
Project Measurement--Gantt chart
Service measurement
-Benchmarks
-Dashboards
-Service Level Agreements
-Quality of Service
,Control Chart
Managing Expectations - Answer -Define opportunties (automation!)
-Temper enthusiasm (limitations)
-Define a process of project development. use a Situation, Background, Assessment,
Recommendation and Communication (SBARC) tool. 1-2 page proposal to frame a
situation or request.
scope=deliverables, cost, and timing
Departmental Effectiveness - Answer -stay in contact (won't be insulated!)
-base line systems assessment
*rounding. (join existing meetings!)
*face-to-face eval
*Web surveys too impersonal for INITIAL assessment tool!!
*get both a subjective and objective assessments!
-Followup commitment
Systems effectiveness - Answer -Measure pre implementation efficiencies
-Measure results again immediately after implementation
-English customers and project sponsors in defining each of the quantitative dimensions
to be measured
IT Policy & Procedure - Answer -Follow others in industry-don't implement alone
-Must be able to measure policy adherence!
-Policy only needed if action taken based on exceptions
Legal & Regulatory External Standards - Answer Key influencers
, -Centers for Medicare & Medicaid Services CMS. "conditions for coverage and
conditions of participation"
-Joint Comission
-Federal Register official daily publication for rules, notices, etc.
-JCI joint comission international
Ethical Principles - Answer Elements of basic compliance programs
-Compliance process must be known/influenced by Sr mgmt
-P&Ps must reflect org procedures on compliance
-Mgmt & staff must be educated about the org.
-Monitor Programs and discipline accordingly
Organizational Assessment - Answer Culture=behavior of Individuals based on yrs of
beliefs, processes & actions(+Leadership)
Technology impact on Culture
-Work Produced
-Interpersonal Communications
External influence on staff (fear.media.)
Measuring Organizational Effectiveness - Answer -FINANCIAL MEASURES and
Indicators (budget)
-INTERNAL BENCHMARKING
Days in Accounts Receivable (DAR)=avg time to receive payment
Discharged Not Final Billed (DNFB) expected to be billed but not ready to bill
Cash
ANSWERS 100% PASS 2025-2026
Technology Leadership - Answer -Assist org in remaining focused
-Define processes that support decision making
-Know when to be flexible
-Measure starting point and goal
Aligning objectives (Leadership) - Answer -Do you need a technology plan?
-Inventory of current projects
-Outline of potential requests
-Project crosswalk A visual summary of the initatives being hanld by your area
show linkage b/w vision, goals, and projects (strategies)
Monitoring Performance (Leadership) - Answer How are you doing?
-Where have you been (data)
-Where are you going?
Project Measurement--Gantt chart
Service measurement
-Benchmarks
-Dashboards
-Service Level Agreements
-Quality of Service
,Control Chart
Managing Expectations - Answer -Define opportunties (automation!)
-Temper enthusiasm (limitations)
-Define a process of project development. use a Situation, Background, Assessment,
Recommendation and Communication (SBARC) tool. 1-2 page proposal to frame a
situation or request.
scope=deliverables, cost, and timing
Departmental Effectiveness - Answer -stay in contact (won't be insulated!)
-base line systems assessment
*rounding. (join existing meetings!)
*face-to-face eval
*Web surveys too impersonal for INITIAL assessment tool!!
*get both a subjective and objective assessments!
-Followup commitment
Systems effectiveness - Answer -Measure pre implementation efficiencies
-Measure results again immediately after implementation
-English customers and project sponsors in defining each of the quantitative dimensions
to be measured
IT Policy & Procedure - Answer -Follow others in industry-don't implement alone
-Must be able to measure policy adherence!
-Policy only needed if action taken based on exceptions
Legal & Regulatory External Standards - Answer Key influencers
, -Centers for Medicare & Medicaid Services CMS. "conditions for coverage and
conditions of participation"
-Joint Comission
-Federal Register official daily publication for rules, notices, etc.
-JCI joint comission international
Ethical Principles - Answer Elements of basic compliance programs
-Compliance process must be known/influenced by Sr mgmt
-P&Ps must reflect org procedures on compliance
-Mgmt & staff must be educated about the org.
-Monitor Programs and discipline accordingly
Organizational Assessment - Answer Culture=behavior of Individuals based on yrs of
beliefs, processes & actions(+Leadership)
Technology impact on Culture
-Work Produced
-Interpersonal Communications
External influence on staff (fear.media.)
Measuring Organizational Effectiveness - Answer -FINANCIAL MEASURES and
Indicators (budget)
-INTERNAL BENCHMARKING
Days in Accounts Receivable (DAR)=avg time to receive payment
Discharged Not Final Billed (DNFB) expected to be billed but not ready to bill
Cash
