Public Administration Chapter 10 Review Questions with Verified Answers (Latest Update 2024)
Which of the following is associated with CzRM? - Answers providing citizens timely, consistent,
responsive access to government information
What was the aconym for President Bush's governmental reform initiative - Answers PMA
Which is not part of PMA? - Answers a bottom-up approach
Benchmarking can defined as - Answers examining the best practices of successful organizations and
then transplanting them into one's own organization
Principle(s) used during the reinvent government era is (are) - Answers 1. committment to meeting
customer-drived standards
2. actions based on data, statistical analysis, fact, & outcome measures
3. organizational changes & teamwork to encourage implementation
>> all of the above
One challenge in implementing PART and PMA is - Answers some agencies fear that the Bush
administration will reduce manager-to-employee ratios
The claim-and-blame strategy is a situation where politicans "blame" bureaucrats and bureaucrats
"claim" to not have the authority to act. - Answers True
Tragic events, such as 9/11 and Hurricane Katrina, can alter the political environment and ultimately
change the course of action and/or focus of administrative decision making in public agencies. - Answers
True
Issues such as the digital divide have decreased and will most likely be eliminated over time. - Answers
True
The National Performance Review did not emphasize - Answers competitive outsourcing
Which of the following is associated with CzRM? - Answers providing citizens timely, consistent,
responsive access to government information
What was the aconym for President Bush's governmental reform initiative - Answers PMA
Which is not part of PMA? - Answers a bottom-up approach
Benchmarking can defined as - Answers examining the best practices of successful organizations and
then transplanting them into one's own organization
Principle(s) used during the reinvent government era is (are) - Answers 1. committment to meeting
customer-drived standards
2. actions based on data, statistical analysis, fact, & outcome measures
3. organizational changes & teamwork to encourage implementation
>> all of the above
One challenge in implementing PART and PMA is - Answers some agencies fear that the Bush
administration will reduce manager-to-employee ratios
The claim-and-blame strategy is a situation where politicans "blame" bureaucrats and bureaucrats
"claim" to not have the authority to act. - Answers True
Tragic events, such as 9/11 and Hurricane Katrina, can alter the political environment and ultimately
change the course of action and/or focus of administrative decision making in public agencies. - Answers
True
Issues such as the digital divide have decreased and will most likely be eliminated over time. - Answers
True
The National Performance Review did not emphasize - Answers competitive outsourcing
