PN ATI COMMUNICATION ASSESSMENT
TEST QUESTIONS AND ANSWERS
Nurse is reinforcing teaching with a client who is newly diagnosed with diabetes
mellitus. The client tells the nurse, "Thank you. I never really knew what caused
diabetes." Using the Schramm model of communication, the nurse should recognize the
client's statement as which of the following? - Answer-Feedback
A nurse is planning to reconcile medications for a client who speaks a different
language than the nurse. Which of the following actions should the nurse take? -
Answer-Request assistance from the facility's interpreter.
Rationale: this would assist with the communication barrier. Would also ensure that the
information is correct and gives both the nurse and client an opportunity to ask
questions.
A nurse is obtaining a health history from a client who is newly admitted. The nurse
notices that the client does not make eye contact and that their arms are folded across
their chest. The nurse should recognize that the client is using which of the following
forms of communication? - Answer-non verbal
Rationale: non verbal communication through their physical gestures. Nonverbal
communication, also known as body language, plays an important role in interactions
among nurses, clients and their families. For Instance, not making eye contact, not
being engaged in the conversation, or having closed posture (folded arms, slouching)
can portray a negative message.
A nurse enters a client's room & stands near the client to ask them if they need
anything. The client continues to watch the television, which is at a loud volume. what
actions should the nurse take? - Answer-lower the volume on the television.
A nurse in a provider's office is caring for a client's ability to make healthy behavior
changes. what statements by the nurse is an example of the use of affirmations? -
Answer-Im glad you decided to continue your fitness routine.
A nurse manager is planning to introduce a new scheduling policy to the unit staff.
Which of the following methods of communication should the nurse manager use? -
Answer-Schedule a face-to-face unit staff meeting.
Rationale: in-person communication of this important policy permits for both verbal and
nonverbal modes of communication between sender and receiver.
A hospice nurse is caring for a client who states that they want to have their last rites
before they die. The nurse recognizes that which of the following factors is influencing
the client's request? - Answer-Cultural factor
TEST QUESTIONS AND ANSWERS
Nurse is reinforcing teaching with a client who is newly diagnosed with diabetes
mellitus. The client tells the nurse, "Thank you. I never really knew what caused
diabetes." Using the Schramm model of communication, the nurse should recognize the
client's statement as which of the following? - Answer-Feedback
A nurse is planning to reconcile medications for a client who speaks a different
language than the nurse. Which of the following actions should the nurse take? -
Answer-Request assistance from the facility's interpreter.
Rationale: this would assist with the communication barrier. Would also ensure that the
information is correct and gives both the nurse and client an opportunity to ask
questions.
A nurse is obtaining a health history from a client who is newly admitted. The nurse
notices that the client does not make eye contact and that their arms are folded across
their chest. The nurse should recognize that the client is using which of the following
forms of communication? - Answer-non verbal
Rationale: non verbal communication through their physical gestures. Nonverbal
communication, also known as body language, plays an important role in interactions
among nurses, clients and their families. For Instance, not making eye contact, not
being engaged in the conversation, or having closed posture (folded arms, slouching)
can portray a negative message.
A nurse enters a client's room & stands near the client to ask them if they need
anything. The client continues to watch the television, which is at a loud volume. what
actions should the nurse take? - Answer-lower the volume on the television.
A nurse in a provider's office is caring for a client's ability to make healthy behavior
changes. what statements by the nurse is an example of the use of affirmations? -
Answer-Im glad you decided to continue your fitness routine.
A nurse manager is planning to introduce a new scheduling policy to the unit staff.
Which of the following methods of communication should the nurse manager use? -
Answer-Schedule a face-to-face unit staff meeting.
Rationale: in-person communication of this important policy permits for both verbal and
nonverbal modes of communication between sender and receiver.
A hospice nurse is caring for a client who states that they want to have their last rites
before they die. The nurse recognizes that which of the following factors is influencing
the client's request? - Answer-Cultural factor
