NUM1102 COMMUNICATION SKILLS FOR
NURSES AND MIDWIVES Questions with correct
answers
Australian Charter of Healthcare Rights (7) Correct Answer-Access,
safety, respect, communication, participation, privacy & comment
Define: Verbal communication Correct Answer-The written or spoke
words or an equivalent form of expression i.e. sign language
What two types of data are collected from a health assessment? Correct
Answer-Objective data - facts, things that can be measured
Subjective data - based on thoughts and feelings
Define: Congruence (in relation to cultural communication) Correct
Answer-Understanding of cultural norms and requirements for
communication
What is phatic communication? Correct Answer-It opens up a channel
for communication; acts as a social lubricant; even though topics are
meaningless, sends a message of interest - for example talking about the
weather, a conversation for the sake of conversation
What is elderspeak? Correct Answer-Elderspeak features more basic
vocabulary and simpler structure, a slower speech rate, and more pitch
variations than typical conversational speech.
, What is reflective practice? Correct Answer-taking time to focus on their
own thoughts, beliefs, and actions of a past experience.
Why do nurses need to reflect? Correct Answer-Encourages self-
awareness and evaluation of past experiences to learn from them for
future cases
What is partnering communication? Correct Answer-Communication
that focuses on the unique perceptions of the patient, allows time, spaces
and pauses while speaking and encourages health and self-care
What is authoritative communication? Correct Answer-Directive role,
nurse has more responsibility for the client. Prescriptive, informative,
confronting.
Define: Culture Correct Answer-the way of life of a group of people
who share similar beliefs and customs
What is self-disclosure and why would a nurse use it? Correct Answer-
The nurse sharing their own feelings/experience in order to get the
patient to open up
Define: Syntax Correct Answer-The arrangement of words, phrases, and
punctuation to create well-formed sentences in a language.
List the key attributes for therapeutic communication (min. 3) Correct
Answer-genuineness, empathy, self-awareness, mindfulness, putting
NURSES AND MIDWIVES Questions with correct
answers
Australian Charter of Healthcare Rights (7) Correct Answer-Access,
safety, respect, communication, participation, privacy & comment
Define: Verbal communication Correct Answer-The written or spoke
words or an equivalent form of expression i.e. sign language
What two types of data are collected from a health assessment? Correct
Answer-Objective data - facts, things that can be measured
Subjective data - based on thoughts and feelings
Define: Congruence (in relation to cultural communication) Correct
Answer-Understanding of cultural norms and requirements for
communication
What is phatic communication? Correct Answer-It opens up a channel
for communication; acts as a social lubricant; even though topics are
meaningless, sends a message of interest - for example talking about the
weather, a conversation for the sake of conversation
What is elderspeak? Correct Answer-Elderspeak features more basic
vocabulary and simpler structure, a slower speech rate, and more pitch
variations than typical conversational speech.
, What is reflective practice? Correct Answer-taking time to focus on their
own thoughts, beliefs, and actions of a past experience.
Why do nurses need to reflect? Correct Answer-Encourages self-
awareness and evaluation of past experiences to learn from them for
future cases
What is partnering communication? Correct Answer-Communication
that focuses on the unique perceptions of the patient, allows time, spaces
and pauses while speaking and encourages health and self-care
What is authoritative communication? Correct Answer-Directive role,
nurse has more responsibility for the client. Prescriptive, informative,
confronting.
Define: Culture Correct Answer-the way of life of a group of people
who share similar beliefs and customs
What is self-disclosure and why would a nurse use it? Correct Answer-
The nurse sharing their own feelings/experience in order to get the
patient to open up
Define: Syntax Correct Answer-The arrangement of words, phrases, and
punctuation to create well-formed sentences in a language.
List the key attributes for therapeutic communication (min. 3) Correct
Answer-genuineness, empathy, self-awareness, mindfulness, putting
