What is the first step in the problem solving method? - correct answer Identify the
problem.
Adrian uses the problem solving method to solve a problem. After she implements her solution, she
discovers that her strategy did not work. What should she do next? - correct answer
Evaluate the results and create a new solution.
The office manager, Karen, must solve a scheduling problem that affects the entire team. What should
Karen consider before she implements a solution? - correct answer Is this the best
solution for the entire team?
What should a health care worker do if the solution to a problem requires a task that is outside of the
scope of practice? - correct answer Consult the supervisor.
Which of the following is true? - correct answer You can learn from failures.
Why is it helpful to write down a goal? - correct answer To make it seem real and
attainable
Pam is not a naturally organized person, but she is creating a time management plan to keep track of her
daily tasks. Which of the following is an important technique for her to follow? - correct answer
Prioritize tasks.
When solving a problem in a group situation, which of the following traits should be demonstrated? -
correct answer Compromise
Which of the following is an example of a time management tool? - correct answer
Daily planner