QDM Exam 1 Questions And Answers With Latest
Solutions
Which of the following tasks would NOT typically represent an operations management activity at Hard Rock
Cafe?
A.
receiving a shipment of incoming food ingredients
B.
designing an efficient layout
C.
preparing an employee schedule
D.
filing a tax return ANS Filing a tax return
Competition in the 21st century is no longer between companies; it is between
A.
countries.
B.
individuals.
C.
supply chains.
Your answer is correct.
D.
technologies. ANS Supply Chains
Which of the following OM decisions determines how a good or service is produced and commits management
to specific technology, quality, human resources, and capital investment?
A.
process and capacity design
Your answer is correct.
B.
design of goods and services
, C.
managing quality
D.
human resources and job design ANS Process and Capacity Design
The economic activities that typically produce an intangible product are referred to as
A.
goods.
B.
phantoms.
C.
products.
D.
services. ANS Services
A strategy is
A.
established prior to establishing a mission.
B.
an action plan to achieve a mission.
Your answer is correct.
C.
a functional area of the firm.
D.
the purpose for which an organization is established. ANS An action plan to achieve a mission.
Competing on differentiation is
A.
concerned with reliability of scheduling.
B.
Solutions
Which of the following tasks would NOT typically represent an operations management activity at Hard Rock
Cafe?
A.
receiving a shipment of incoming food ingredients
B.
designing an efficient layout
C.
preparing an employee schedule
D.
filing a tax return ANS Filing a tax return
Competition in the 21st century is no longer between companies; it is between
A.
countries.
B.
individuals.
C.
supply chains.
Your answer is correct.
D.
technologies. ANS Supply Chains
Which of the following OM decisions determines how a good or service is produced and commits management
to specific technology, quality, human resources, and capital investment?
A.
process and capacity design
Your answer is correct.
B.
design of goods and services
, C.
managing quality
D.
human resources and job design ANS Process and Capacity Design
The economic activities that typically produce an intangible product are referred to as
A.
goods.
B.
phantoms.
C.
products.
D.
services. ANS Services
A strategy is
A.
established prior to establishing a mission.
B.
an action plan to achieve a mission.
Your answer is correct.
C.
a functional area of the firm.
D.
the purpose for which an organization is established. ANS An action plan to achieve a mission.
Competing on differentiation is
A.
concerned with reliability of scheduling.
B.
