SRM 241 - Exam 1
reasons for studying management - correct answer ✔✔1) invested interest
2) you will manage or be managed one day
manager - correct answer ✔✔a person who controls the activities, business dealings, and other aspects
of the career of an entertainer, athlete, group of musicians, etc.
management ` - correct answer ✔✔the process of dealing with or controlling things or people
levels of management - correct answer ✔✔top managers: small set of senior executives who manage
overall organization
middle managers: large set of managers responsible for implementing the policies and plans developed
by top managers and for supervising and coordinating the activities of first line managers
first-line managers: managers who supervise and coordinate the activities of operating employees
functions of management - correct answer ✔✔P - planning
O - organizing
L - leading
E - evaluating / controlling
planning - correct answer ✔✔defining goals and objectives for future organizational performances and
deciding on tasks and use of resources to attain them
4 elements of planning - correct answer ✔✔1) evaluating environmental forces / organizational
resources
2) establishing a set of organizational goals / objectives
3) developing strategies / plans to achieve goals
4) formulating a decision making process
, organizing - correct answer ✔✔the function of making sure there are available resources to carry out a
plan / objective
POF - correct answer ✔✔P - person
O - organization
F - fit
managers must bring together individuals and tasks to makes effective use of people and resources
4 elements of organizing - correct answer ✔✔1) developing structure
2) acquiring / training human resources
3) developing org. chart, position description / qualifications
4) establishing communication patterns / networks
leading - correct answer ✔✔the use of influence to motivate employees and others to achieve your
goals and objectives
3 elements of leading - correct answer ✔✔1) forming effective groups
2) motivating
3) influencing
evaluating / controlling - correct answer ✔✔monitoring your employees activities, determining whether
the org. is on target toward its goals and making necessary corrections
3 elements of elevating / controlling - correct answer ✔✔1) elements of a control system
2) evaluating and rewarding employee performance
3) controlling informational and physical resources
managerial skills - correct answer ✔✔1) conceptual
reasons for studying management - correct answer ✔✔1) invested interest
2) you will manage or be managed one day
manager - correct answer ✔✔a person who controls the activities, business dealings, and other aspects
of the career of an entertainer, athlete, group of musicians, etc.
management ` - correct answer ✔✔the process of dealing with or controlling things or people
levels of management - correct answer ✔✔top managers: small set of senior executives who manage
overall organization
middle managers: large set of managers responsible for implementing the policies and plans developed
by top managers and for supervising and coordinating the activities of first line managers
first-line managers: managers who supervise and coordinate the activities of operating employees
functions of management - correct answer ✔✔P - planning
O - organizing
L - leading
E - evaluating / controlling
planning - correct answer ✔✔defining goals and objectives for future organizational performances and
deciding on tasks and use of resources to attain them
4 elements of planning - correct answer ✔✔1) evaluating environmental forces / organizational
resources
2) establishing a set of organizational goals / objectives
3) developing strategies / plans to achieve goals
4) formulating a decision making process
, organizing - correct answer ✔✔the function of making sure there are available resources to carry out a
plan / objective
POF - correct answer ✔✔P - person
O - organization
F - fit
managers must bring together individuals and tasks to makes effective use of people and resources
4 elements of organizing - correct answer ✔✔1) developing structure
2) acquiring / training human resources
3) developing org. chart, position description / qualifications
4) establishing communication patterns / networks
leading - correct answer ✔✔the use of influence to motivate employees and others to achieve your
goals and objectives
3 elements of leading - correct answer ✔✔1) forming effective groups
2) motivating
3) influencing
evaluating / controlling - correct answer ✔✔monitoring your employees activities, determining whether
the org. is on target toward its goals and making necessary corrections
3 elements of elevating / controlling - correct answer ✔✔1) elements of a control system
2) evaluating and rewarding employee performance
3) controlling informational and physical resources
managerial skills - correct answer ✔✔1) conceptual
