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P643 Final Exam Graded A+ P643 Final Exam Graded A+

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P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+ P643 Final Exam Graded A+

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P643 Final Exam Graded A+
P643 Final Exam Graded A+
What are the 3 types of learning strategies? - 1. Navigator
2. Problem solvers
3. Engagers

What learning type is this?

- focused, charts a course for learning
- strives for improvement
- efficient and effective
- highly organized
- loves detail/schedules
- organization tools
- prompt feedback
- dislikes group work
- seeks perfection - Navigator

What is the phrase to describe navigators? - "Plan the work, work the plan"

What learning type is this?

- critical thinking skills
- generate alternatives
- story tellers
- open minded
- dislikes long lectures
- group leaders
- likes trial and error
- curious, inventive, intuitive
- abstract thinkers - Problem solvers

What is the phrase to describe problem solvers? - "Ask them what time it is, they will
build you a clock"

What learning type is this?

- learning is fun
- likes building relationships
- emotional, passionate
- pride in work w/ emotional investment
- enthusiastic but bored easily
- visual learners than memorizers
- loves group work
- networkers

,P643 Final Exam Graded A+
- takes path of least resistance to get to goal - Engagers

What is the phrase to describe engagers? - "it is FUN"

What type of bias is this?

a person is aware of their feelings/attitudes and behaviors are conducted with intent -
Explicit bias

What type of bias is this?

outside of person's awareness and can be in direct contradiction of a person's
espoused beliefs and values - Implicit bias

What type of bias can interfere with clinical assessment, decision making, and provider-
patient relationships? - Both explicit and implicit

Why would learning about your own implicit biases benefit you as a PT? - "An
awareness of biases allows you to make sound clinical decisions and treat your patients
equally."

What are the 6 subheadings of the communication model? - 1. Process of
communication
2. Attitudes
3. Skills of the body
4. Probes and questions
5. Active listening
6. Speaking to be heard

What subheading of the communication model is described by the following key
concepts:

Sender, receiver, interference, message, medium, feedback - Process of
communication

What is defined as anything that disrupts, confuses, or alters the intended message of
the sender? - Interference

What subheading of the communication model is described by the following key
concepts:

empathy, being authentic, postponing interpretation, suspending judgment, staying with
the speaker, patience - Attitudes for therapeutic communication

Define empathy. - "capacity to understand another's experience from that person's
frame of reference"

, P643 Final Exam Graded A+
Define sympathy. - "feeling compassion for another"

What is bad about sympathy? - Feelings can follow you home and lead to emotional
exhaustion and burnout

Define pity. - Sympathetic sorrow which is condescending
"You poor thing"

What subheading of the communication model is described by the following key
concepts:

non-verbal or body language - posture, facial expressions, eye contact, tone, gestures -
Skills of the body

Skills of the body can be used to do what 3 things? - 1. motivate
2. teach
3. connect

What subheading of the communication model is described by the following key
concepts:

subtle prompts + questions (open & closed ended) - probes & questions

Describe the recommended way to ask questions in a therapeutic setting. - Ask "what"
instead of "why"

- Why is more accusatory than what

What subheading of the communication model is described by the following key
concepts:

restatement, reflection, clarification - active listening

Describe the following processes of active listening:

Restatement
Reflection
Clarification - Restatement: repeating words of the speaker
Reflection: express in words the feelings/attitudes of sender
Clarification: ask if something is unclear

Three important concepts of reflection. - 1. reflection of feelings
2. paraphrase
3. summarization

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