CHAPTER 1 EXAMMM QUESTIONS --
OPERATIONS
g38. Operations management involves continuous decision-making; hopefully most decisions made will
be:
A. redundant
B. minor in nature
C. informed
D. quantitative
E. none of the above - C. informed
39. A 'product package' consists of:
A. the exterior wrapping
B. the shipping container
C. a combination of goods and services
D. goods if a manufacturing organization
E. customer relations if a service organization - C. a combination of goods and service
40. Business organizations consist of three major functions which, ideally:
A. support one another
B. are mutually exclusive
C. exist independently of each other
D. function independently of each other
E. do not interface with each other - A. support one another
41. Which of the following is not a type of operations?
A. goods production
B. storage/transportation
C. entertainment
D. communication
E. all the above involve operations - E. all the above involve operations
, 42. Technology choices seldom affect:
A. costs.
B. productivity.
C. union activity.
D. quality.
E. flexibility. - C. union activity.
43. Measurements taken at various points in the transformation process for control purposes are called:
A. plans
B. directions
C. controls
D. feedback
E. budgets - D. feedback
44. Budgeting, analysis of investment proposals, and provision of funds are activities associated with the
_______ function.
A. operation
B. marketing
C. purchasing
D. finance
E. internal audit - D. finance
45. Which one of the following would not generally be classified under the heading of transformation?
A. assembling
B. teaching
C. staffing
D. farming
E. consulting - C. staffing
46. Manufacturing work sent to other countries is called:
A. downsized
B. outsourced
C. internationalization
OPERATIONS
g38. Operations management involves continuous decision-making; hopefully most decisions made will
be:
A. redundant
B. minor in nature
C. informed
D. quantitative
E. none of the above - C. informed
39. A 'product package' consists of:
A. the exterior wrapping
B. the shipping container
C. a combination of goods and services
D. goods if a manufacturing organization
E. customer relations if a service organization - C. a combination of goods and service
40. Business organizations consist of three major functions which, ideally:
A. support one another
B. are mutually exclusive
C. exist independently of each other
D. function independently of each other
E. do not interface with each other - A. support one another
41. Which of the following is not a type of operations?
A. goods production
B. storage/transportation
C. entertainment
D. communication
E. all the above involve operations - E. all the above involve operations
, 42. Technology choices seldom affect:
A. costs.
B. productivity.
C. union activity.
D. quality.
E. flexibility. - C. union activity.
43. Measurements taken at various points in the transformation process for control purposes are called:
A. plans
B. directions
C. controls
D. feedback
E. budgets - D. feedback
44. Budgeting, analysis of investment proposals, and provision of funds are activities associated with the
_______ function.
A. operation
B. marketing
C. purchasing
D. finance
E. internal audit - D. finance
45. Which one of the following would not generally be classified under the heading of transformation?
A. assembling
B. teaching
C. staffing
D. farming
E. consulting - C. staffing
46. Manufacturing work sent to other countries is called:
A. downsized
B. outsourced
C. internationalization
