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Capstone: CAPSIM Team Member Guide [Revised Study] 100% Correct

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Capstone: CAPSIM Team Member Guide [Revised Study] 100% Correct Age *Ans* The length of time since the product was invented or revised. Age and MTBF *Ans* Two buying criteria that remain the same. Annual Reports *Ans* Results from the previous year are called this. You can access these from two locations: 1) from the Capstone Spreadsheet, click Reports in the menu bar, 2) on the website, log into your simulation then click the Reports link. Business-to-Business Market Type *Ans* The type of market your company is in. Your company is in a market that manufactures a product, so that this product, i.e. sensors, can be incorporated into the products your customers sell. [Instead of a direct-to-consumers market] Buying Criteria *Ans* The information a company uses to know how customers within each market segment value different standards as they evaluate products. Customer Survey Score *Ans* A product's demand is driven by this monthly number. Assuming that the product does not run out of inventory, a product with a higher score in this will likely outsell a product with a lower score. These numbers are calculated 12 times a year (i.e. scores are calculated once a month because a product's age and positioning change a little each month). It shows how well a product meets its segment's buying criteria. Decision Audit *Ans* A complete trail of all team decisions. This is available from two locations: 1) from the Capstone Spreadsheet, click Help in the menu bar 2) on the website, log into your simulation then Click on Decision Audit link Drift Rates *Ans* Overtime, customers expect products to be smaller and faster--this will cause segments to move a little each month down and toward the right. The numbers that describe this are called? (i.e. by the end of the 8th year the segments will not be overlapped) These are usually located in the Industry Conditions Report. Finance Department *Ans* This department can raise money via one-year bank notes, 10 year bonds, or through stock issues. This department can also issue stock dividends, buy back stock, or retire bonds before their due dates. Fine Cut Circle *Ans* The solid inner circle that defines the heart of the segment. Often customers prefer products within this circle. These circles have a radius of 2.5 units. Four Main Departments *Ans* 1.) Research & Development, 2) Marketing, 3) Production, 4) Finance (Companies use the Capstone Spreadsheet to enter departmental decisions) High End Segment *Ans* This segment describes products that are fast in performance and smaller in size. (i.e. products of this type fall inside the lower-right set of dashed and solid circles) Industry Conditions Report *Ans* Lists market segment sales percentages and projected growth rates. It is published once at the beginning of the simulation- and it is available in the Dashboard. Industry Conditions Report *Ans* Outlines the beginning business environment, including customer buying criteria. This report is available from your simulation Dashboard. Inter-Department Coordination between Finance and Production Departments *Ans* Production tells Finance if it needs money for additional equipment [If Finance cannot raise enough money, Production must scale back or perhaps sell idle inventory] Inter-Department Coordination between Marketing and Finance Departments *Ans

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Capstone: CAPSIM Team Member Guide
[Revised Study] 100% Correct
Age *Ans* The length of time since the product was invented or revised.



Age and MTBF *Ans* Two buying criteria that remain the same.



Annual Reports *Ans* Results from the previous year are called this. You can access these from two
locations: 1) from the Capstone Spreadsheet, click Reports in the menu bar, 2) on the website, log into
your simulation then click the Reports link.



Business-to-Business Market Type *Ans* The type of market your company is in. Your company is in a
market that manufactures a product, so that this product, i.e. sensors, can be incorporated into the
products your customers sell. [Instead of a direct-to-consumers market]



Buying Criteria *Ans* The information a company uses to know how customers within each market
segment value different standards as they evaluate products.



Customer Survey Score *Ans* A product's demand is driven by this monthly number. Assuming that
the product does not run out of inventory, a product with a higher score in this will likely outsell a
product with a lower score. These numbers are calculated 12 times a year (i.e. scores are calculated once
a month because a product's age and positioning change a little each month). It shows how well a
product meets its segment's buying criteria.



Decision Audit *Ans* A complete trail of all team decisions. This is available from two locations: 1)
from the Capstone Spreadsheet, click Help in the menu bar 2) on the website, log into your simulation
then Click on Decision Audit link



Drift Rates *Ans* Overtime, customers expect products to be smaller and faster--this will cause
segments to move a little each month down and toward the right. The numbers that describe this are
called? (i.e. by the end of the 8th year the segments will not be overlapped)

, These are usually located in the Industry Conditions Report.



Finance Department *Ans* This department can raise money via one-year bank notes, 10 year bonds,
or through stock issues. This department can also issue stock dividends, buy back stock, or retire bonds
before their due dates.



Fine Cut Circle *Ans* The solid inner circle that defines the heart of the segment. Often customers
prefer products within this circle. These circles have a radius of 2.5 units.



Four Main Departments *Ans* 1.) Research & Development, 2) Marketing, 3) Production, 4) Finance
(Companies use the Capstone Spreadsheet to enter departmental decisions)



High End Segment *Ans* This segment describes products that are fast in performance and smaller in
size. (i.e. products of this type fall inside the lower-right set of dashed and solid circles)



Industry Conditions Report *Ans* Lists market segment sales percentages and projected growth
rates. It is published once at the beginning of the simulation- and it is available in the Dashboard.



Industry Conditions Report *Ans* Outlines the beginning business environment, including customer
buying criteria. This report is available from your simulation Dashboard.



Inter-Department Coordination between Finance and Production Departments *Ans* Production tells
Finance if it needs money for additional equipment [If Finance cannot raise enough money, Production
must scale back or perhaps sell idle inventory]



Inter-Department Coordination between Marketing and Finance Departments *Ans* Project
Revenues for each product and to set the Accounts Receivable policy [this policy is the amount of time,
customers can take to pay for their purchases]



Inter-Department Coordination between Marketing and Production Departments *Ans* Make sure
manufacturing quantities are in line with forecasts [market growth productions help Production
determine capacity]. If Marketing discontinues a product, it tells Production to sell the product's
production line.
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