Operations and Supply Chain Management 8th
Canadian Edition TEST BANK by Stevenson, Mottaghi
A process can be effective without being efficient - ANSWER: True
Operations and supply chain management is defined as the design, operation, and
improvement of the systems that create and deliver the firm's primary products and
services - ANSWER: True
Supply networks cannot be constructed for every product or service - ANSWER: False
Is it critical that a sustainable strategy meet the needs of shareholders and
employees. It is also highly desirable that it preserves the environment. - ANSWER:
False. It is critical that they preserve the environment, not desirable.
Services are intangible processes that cannot be weighed or measured - ANSWER:
True
A bank branch manager is not an OSCM-type of job - ANSWER: False
Just in time inventory was a major breakthrough in manufacturing philosophy
pioneered by the Japanese - ANSWER: True
The term "electronic commerce" refers to the use of the internet as an essential
element of business activity - ANSWER: True
The process when a company seeks to match the benefits of a successful position
while maintaining its existing position by adding new features, services, and
technologies into its current portfolio is called flexibility. - ANSWER: False. It's called
straddling.
Activity-system maps depict the geographic reach of a company's business strategies
- ANSWER: False. They have nothing to do with geographic location
Operations and supply strategy can be viewed as part of a planning process that
coordinates operational goals with those of a larger organization - ANSWER: True
In a multifactor of productivity the numerator of the ratio would include all
resources used or all inputs. - ANSWER: False. It would use a group of inputs.
Which of the following is not a major strategic operational competitive dimension
that forms a company's competitive position? - ANSWER: Management Acumen.
, These are major strategic operational competitive dimensions: cost or price, delivery
speed, delivery reliability, and coping with changes in demand.
Which of the following is a partial measure of productivity? - ANSWER: Output /
materials
If all you knew about a production system was that the total daily output was 400
units and the total labor necessary to produce the 400 units was 350 hours, what
kind of productivity measure could you use to compute productivity? - ANSWER:
Partial measure
What is meant by the term "operations effectiveness?" - ANSWER: Performing
activities in a manner that best implements strategic priorities at minimum cost
Decisions that relate to the design of the process and the infrastructure needed to
support these processes relate to which OSCM concept? - ANSWER: Integrating
operations and supply chain strategy with a firm's operational capabilities
The second step in managing a project is writing the Statement of Work. - ANSWER:
False. The Statement of Work is the first step in managing a project.
A work breakdown structure is used in project management but it is not used when
the critical path method is involved. - ANSWER: False
One of the advantages of a functional project structure is that a team member can
work on several projects. - ANSWER: True
A matrix project is often referred to as "sunkworks." - ANSWER: True
Earned Value Management is a technique for measuring project progress in an
objective manner. - ANSWER: True
The valuations in an Earned Value Management analysis must be either profits or
revenue. - ANSWER: False. The measure could be either value or cost measurements.
You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on
the chart. What kind of chart are you looking at? - ANSWER: EVM chart
Process selection refers to the strategic decision of choosing the volume of output to
produce in a manufacturing facility depending upon the way that facility produces. -
ANSWER: False. Process selection refers to the strategic decision of selecting which
kind of production processes to use to produce a product or provide a service.
One trade-off illustrated by the product-process matrix is between flexibility and
cost. - ANSWER: True
Canadian Edition TEST BANK by Stevenson, Mottaghi
A process can be effective without being efficient - ANSWER: True
Operations and supply chain management is defined as the design, operation, and
improvement of the systems that create and deliver the firm's primary products and
services - ANSWER: True
Supply networks cannot be constructed for every product or service - ANSWER: False
Is it critical that a sustainable strategy meet the needs of shareholders and
employees. It is also highly desirable that it preserves the environment. - ANSWER:
False. It is critical that they preserve the environment, not desirable.
Services are intangible processes that cannot be weighed or measured - ANSWER:
True
A bank branch manager is not an OSCM-type of job - ANSWER: False
Just in time inventory was a major breakthrough in manufacturing philosophy
pioneered by the Japanese - ANSWER: True
The term "electronic commerce" refers to the use of the internet as an essential
element of business activity - ANSWER: True
The process when a company seeks to match the benefits of a successful position
while maintaining its existing position by adding new features, services, and
technologies into its current portfolio is called flexibility. - ANSWER: False. It's called
straddling.
Activity-system maps depict the geographic reach of a company's business strategies
- ANSWER: False. They have nothing to do with geographic location
Operations and supply strategy can be viewed as part of a planning process that
coordinates operational goals with those of a larger organization - ANSWER: True
In a multifactor of productivity the numerator of the ratio would include all
resources used or all inputs. - ANSWER: False. It would use a group of inputs.
Which of the following is not a major strategic operational competitive dimension
that forms a company's competitive position? - ANSWER: Management Acumen.
, These are major strategic operational competitive dimensions: cost or price, delivery
speed, delivery reliability, and coping with changes in demand.
Which of the following is a partial measure of productivity? - ANSWER: Output /
materials
If all you knew about a production system was that the total daily output was 400
units and the total labor necessary to produce the 400 units was 350 hours, what
kind of productivity measure could you use to compute productivity? - ANSWER:
Partial measure
What is meant by the term "operations effectiveness?" - ANSWER: Performing
activities in a manner that best implements strategic priorities at minimum cost
Decisions that relate to the design of the process and the infrastructure needed to
support these processes relate to which OSCM concept? - ANSWER: Integrating
operations and supply chain strategy with a firm's operational capabilities
The second step in managing a project is writing the Statement of Work. - ANSWER:
False. The Statement of Work is the first step in managing a project.
A work breakdown structure is used in project management but it is not used when
the critical path method is involved. - ANSWER: False
One of the advantages of a functional project structure is that a team member can
work on several projects. - ANSWER: True
A matrix project is often referred to as "sunkworks." - ANSWER: True
Earned Value Management is a technique for measuring project progress in an
objective manner. - ANSWER: True
The valuations in an Earned Value Management analysis must be either profits or
revenue. - ANSWER: False. The measure could be either value or cost measurements.
You are looking at a chart that has the terms BCWS, BCWP, and AC indicating lines on
the chart. What kind of chart are you looking at? - ANSWER: EVM chart
Process selection refers to the strategic decision of choosing the volume of output to
produce in a manufacturing facility depending upon the way that facility produces. -
ANSWER: False. Process selection refers to the strategic decision of selecting which
kind of production processes to use to produce a product or provide a service.
One trade-off illustrated by the product-process matrix is between flexibility and
cost. - ANSWER: True
