CPRP Exam Study Guide (Communication 16% of exam) with Complete Solutions

CPRP Exam Study Guide (Communication 16% of exam) with Complete Solutions Community benefits - Answer️️ -To the betterment of the community at large; in order from parks to natural areas to facilities to programs Individual benefits - Answer️️ -experienced by those who directly participate in an activity; in order from programs to facilities to parks to natural areas Positioning - Answer️️ -The process of establishing and maintaining a positive image of the agency in the minds of the community and elected officials. (re-positioning- changing the look of one's position) Friends Group - Answer️️ -An organized group of individuals whose purpose is to support parks and recreation agencies through fundraising, providing volunteers, working on projects, and supporting the agency in achieving its mission and goals. *Established as 501(c)3 tax-exempt nonprofit organization Public meetings - Answer️️ -1. Held to inform the public of specific items or changes 2. Can be used to consult the public on issues or to garner recreation items such as policy changes ©SOPHIABENNETT@ Monday, August 26, 2024 6:09 AM 2 3. Can be used to involve public by getting their input on topics such as building a new community center or determining needs of community *often facilitated by CEO Focus group - Answer️️ -A small, but representative group of patrons are assembled and asked various questions about a topic *facilitator not affiliated with agency *not exceeding 10 people Citizen Advisory Groups - Answer️️ -Formed to provide valuable feedback and direction, not only to gather information, but also to win their support. Surveys - Answer️️ -Used as a means to gather input regarding policies and procedures, through email, mail, telephone, or web. Referendum - Answer️️ -A ballot that places the decision of a given issue directly in the hands of the voter. Vision statement - Answer️️ -An ideal image of what the organization will look like in the future. Mission statement - Answer️️ -Answers a)who the customers are, b)what services are provided by the agency, and c) how services will be provided. *fundemental purpose statement depicting what agency does. ©SOPHIABENNETT@ Monday, August 26, 2024 6:09 AM 3 Collaborations - Answer️️ -Short term, last until the problem is solved. Two or more stakeholders working together to solve a set of problems that neither can solve alone. Alliance - Answer️️ -High level of commitment between organizations, sharing authority and decision making. Partnership - Answer️️ -Formed when 2 or more partners come together to create an entirely new entity. Market - Answer️️ -the set of all actual and potential buyers of a product or service who have similar characteristics and are willing and able to spend or exchange to obtain a product. Marketing mix - Answer️️ -Encompasses the 4 Ps Product- various services and facilities offered Price-whether or not population is willing to pay for product Place- where its offered, the atmosphere, and distributio