NURSE LEADERSHIP
PRACTICE QUESTIONS
EXAM 1 WITH COMPLETE
ANSWERS
1. What statement is true regarding decision making?
p p p p p p p
A) It is an analysis of a situation
p p p p p p p
B) It is closely related to evaluation
p p p p p p
C) It involves choosing between courses of action
p p p p p p p
D) It is dependent upon finding the cause of a problem - correct answer-Ans: C
p p p p p p p p p p p p p p
Feedback: Decision making is a complex cognitive process often defined as choosing a pa
p p p p p p p p p p p p p
rticular course of action. Problem solving is part of decision making and is a systematic pro
p p p p p p p p p p p p p p p
cess that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to
p p p p p p p p p p p p p
as reflective thinking, is related to evaluation and has a broader scope than decision makin
p p p p p p p p p p p p p p
g and problem solving.
p p p
1. Which represents the management functions that are incorporated into the managemen
p p p p p p p p p p p
t process?
p
A) Planning, directing, organizing, staffing, and evaluating
p p p p p p
B) Planning, organizing, staffing, directing, and controlling
p p p p p p
C) Organizing, planning, staffing, directing, and evaluating
p p p p p p
D) Organizing, staffing, planning, implementing, and controlling - correct answer-Ans: B
p p p p p p p p p p
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling. Th
p p p p p p p p p
ese are incorporated into what is known as the management process.
p p p p p p p p p p
What is the advantage of recruiting from outside the organization?
p p p p p p p p p
A. Promotes long-term retention of employees
p p p p p
B. Tends to increase the number of candidates
p p p p p p p
C. Provides well-motivated candidates
p p p
,D. Attracts well-qualified candidates - correct answer-Ans: B
p p p p p p p
Feedback: recruiting from outside the organization provides an opportunity to increase the
p p p p p p p p p p p p
pool of candidates for positions but is no guarantee that these canddidates will be more qu
p p p p p p p p p p p p p p p
alified or motivated than those who come from within the organization.
p p p p p p p p p p
Which information is too much in flux to identify on an organizational chart?
p p p p p p p p p p p p
A) Grapevine lines of communication
p p p p
B) Line and staff authority
p p p p
C) Span of control
p p p
D) Scalar chains - correct answer-Ans: A
p p p p p p
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart becaus
p p p p p p p p p p p p
e they are constantly in flux. The remaining information is stable and so identified on the ch
p p p p p p p p p p p p p p p p
art.
Which statement best describes mentorship?
p p p p
A) The intensity and duration of relationships are similar in mentorship and
p p p p p p p p p p p
ppreceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mento
p p p p p p p p p p p p p p p p
r
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to ide
p p p p p p p p p p p p p p p p p
ntify more closely with their mentor
p p p p p
D) Most nurses will have the opportunity for many mentor relationships during their careers
p p p p p p p p p p p p p
p- correct answer-Ans: B
p p p
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development, with
p p p p p p p p p p p p p p
the relationship usually lasting several years. The remaining statements are not accurate r
p p p p p p p p p p p p
egarding mentorships. p
What is employee behavior best reinforced by?
p p p p p p p
A) Praise from a supervisor
p p p p p
B) An increase in their pay
p p p p p p
C) A personally valued reward
p p p p p
D) Threat of punishment - correct answer-Ans: C
p p p p p p p p
Feedback: Each person is a unique individual who is motivated by different things. The oth
p p p p p p p p p p p p p p
er options lack that element of personal value.
p p p p p p p
What is the best combination that characterizes the communication process?
p p p p p p p p p p
A) Sender-receiver-message
p p
B) Receiver-message-sender
p
C) Sender-message-receiver
p p
D) Message-sender-receiver - correct answer-Ans: C
p p p p p p
Feedback: The combination that best characterizes the communication process is sender
p p p p p p p p p p
ñmessageñreceiver. The other options would result in the likelihood of miscommunication. p p p p p p p p p p
1. Which is the first step in the time management process?
p p p p p p p p p p
,A. Completing the highest priority task
p p p p p
B. Allowing enough time for sufficient daily planning
p p p p p p p
C. Reprioritizing based on new information received
p p p p p p
D. Delegating work that cannot be accomplished in a day - correct answer-Ans: B
p p p p p p p p p p p p p
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than
p p p p p p p p p p p p p p p
by crisis. The remaining options are steps that occur after that planning.
p p p p p p p p p p p
Max Weber, as part of the scientific management era, contributed immensely to the develo
p p p p p p p p p p p p p
pment of organizational theory. Which statement is not representative of his beliefs?
p p p p p p p p p p p
A) Bureaucracy could provide a rational basis for administrative decisions
p p p p p p p p p
B) Worker satisfaction was integral to productivity
p p p p p p
C) Organization charts could depict the hierarchy of authority
p p p p p p p p
D) Impersonality of interpersonal relationships should exist in organizations -
p p p p p p p p p
correct answer-Ans: B
p p p
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent t
p p p p p p p p p p p p p
he Weber organizational theory.
p p p
When does communication have the greatest likelihood of being accurately interpreted?
p p p p p p p p p p p
A) More than one mode is used
p p p p p p p
B) Face-to-face communication is used
p p p p p
C) Written communication is used
p p p p p
D) The sender repeats the message using the same mode - correct answer-Ans: A
p p p p p p p p p p p p p p
Feedback: Using various communication methods in combination increases the likelihood
p p p p p p p p p p
that everyone in the organization who needs to hear the message actually will hear it. The
p p p p p p p p p p p p p p p p
other options are single methods.
p p p p
What did motivational theorist Victor Vroom state?
p p p p p p p
A) Personal motivators could be separated from job satisfiers
p p p p p p p p p
B) People are motivated by three basic needs: achievement, affiliation, and power
p p p p p p p p p p p p
C) A manager's assumptions about workers directly affect the intrinsic motivation of the wo
p p p p p p p p p p p p p
rkers p
D) Employees' expectations about their work environment or a certain event will affect their
p p p p p p p p p p p p p
pbehavior - correct answer-Ans: D p p p p p
Feedback: This theory is called Vroom's expectancy model.
p p p p p p p
What would be the most helpful intervention to take to help a new RN adjust to the professi
p p p p p p p p p p p p p p p p p
onal nursing role?
p p
A) Advise the new RN to avoid confrontations with doctors whenever possible
p p p p p p p p p p p
B) Advise the new RN that this is the real world not the textbook one
p p p p p p p p p p p p p p
C) Be alert to signs and symptoms of the shock phase of role transition
p p p p p p p p p p p p p
D) Be alert to signs that the new RN has not shed nursing school values - correct answer-
p p p p p p p p p p p p p p p p p
Ans: C p p
Feedback:
Managers should be alert to signs and symptoms of the shock phase of role transition. Ma
p p p p p p p p p p p p p p p
nagers should also ensure that some of the new nurses values are supported and encoura
p p p p p p p p p p p p p p
, ged so that work and academic values can blend. The remaining options do not address th
p p p p p p p p p p p p p p p
e needs of the new RN appropriately.
p p p p p p
A new graduate who began their nursing career 6 months ago and who completed orientati
p p p p p p p p p p p p p p
on 3 months ago is in what stage of professional development?
p p p p p p p p p p p
A) Experimentation
p p
B) Entryp p
C) Mastery p p
D) Disengagement - correct answer-Ans: B
p p p p p
Feedback: the nurse is still in the entry stage and will be until necessary skills are learned. I
p p p p p p p p p p p p p p p p p
t generally takes an extended period of time to obtain the skills necessary for mastery. The
p p p p p p p p p p p p p p p p
remaining options are not relevant to this question.
p p p p p p p
2.) What does traditional management science focuses upon?
p p p p p p p
A) Meeting worker satisfaction
p p p
B) Delineating barriers to productivity
p p p p
C) Using a laissez-faire approach
p p p p
D) Encouraging employee participation - correct answer-Ans: B
p p p p p p p
Feedback:
Classical, or traditional, management science focuses on production in the workplace and
p p p p p p p p p p p p
on delineating organizational barriers to productivity. Little attention was given to worker jo
p p p p p p p p p p p p
b satisfaction, and workers were assumed to be motivated solely by economic rewards.
p p p p p p p p p p p p
2. What is the reason that first and middle-
p p p p p p p p
level managers experience more interruptions than higher-level managers?
p p p p p p p
A. They generally interact directly with a greater number of subordinates in daily planning
p p p p p p p p p p p p p
B. They seldom have that clerical and secretarial help assigned to higher-level managers
p p p p p p p p p p p p
C. They are more social in nature and personal interactions
p p p p p p p p p
D. They are busier than higher-level managers - correct answer-ANS: A
p p p p p p p p p p
Feedback: frequent interruptions are common for first and middle-
p p p p p p p p
level managers, who have a larger number of direct reports than do higher-
p p p p p p p p p p p p
level managers. The other options are not generally true statements
p p p p p p p p p
What is the weakness of the traditional problem solving model?
p p p p p p p p p
A) Its need for implementation time
p p p p p
B) Its lack of a step requiring evaluation of results
p p p p p p p p p
C) Its failure to gather sufficient data
p p p p p p
D) Its failure to evaluate alternatives - correct answer-Ans: A
p p p p p p p p p
Feedback:
The traditional problem-solving model is less effective when time constraints are a
p p p p p p p p p p p
consideration. Decision making can occur without the full analysis required in problem
p p p p p p p p p p p
solving. Because problem solving attempts to identify the root problem in situations,
p p p p p p p p p p p
much time and energy are spent on identifying the real problem.
p p p p p p p p p p
3. Which of the following statements is true regarding decision making?
p p p p p p p p p p
PRACTICE QUESTIONS
EXAM 1 WITH COMPLETE
ANSWERS
1. What statement is true regarding decision making?
p p p p p p p
A) It is an analysis of a situation
p p p p p p p
B) It is closely related to evaluation
p p p p p p
C) It involves choosing between courses of action
p p p p p p p
D) It is dependent upon finding the cause of a problem - correct answer-Ans: C
p p p p p p p p p p p p p p
Feedback: Decision making is a complex cognitive process often defined as choosing a pa
p p p p p p p p p p p p p
rticular course of action. Problem solving is part of decision making and is a systematic pro
p p p p p p p p p p p p p p p
cess that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to
p p p p p p p p p p p p p
as reflective thinking, is related to evaluation and has a broader scope than decision makin
p p p p p p p p p p p p p p
g and problem solving.
p p p
1. Which represents the management functions that are incorporated into the managemen
p p p p p p p p p p p
t process?
p
A) Planning, directing, organizing, staffing, and evaluating
p p p p p p
B) Planning, organizing, staffing, directing, and controlling
p p p p p p
C) Organizing, planning, staffing, directing, and evaluating
p p p p p p
D) Organizing, staffing, planning, implementing, and controlling - correct answer-Ans: B
p p p p p p p p p p
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling. Th
p p p p p p p p p
ese are incorporated into what is known as the management process.
p p p p p p p p p p
What is the advantage of recruiting from outside the organization?
p p p p p p p p p
A. Promotes long-term retention of employees
p p p p p
B. Tends to increase the number of candidates
p p p p p p p
C. Provides well-motivated candidates
p p p
,D. Attracts well-qualified candidates - correct answer-Ans: B
p p p p p p p
Feedback: recruiting from outside the organization provides an opportunity to increase the
p p p p p p p p p p p p
pool of candidates for positions but is no guarantee that these canddidates will be more qu
p p p p p p p p p p p p p p p
alified or motivated than those who come from within the organization.
p p p p p p p p p p
Which information is too much in flux to identify on an organizational chart?
p p p p p p p p p p p p
A) Grapevine lines of communication
p p p p
B) Line and staff authority
p p p p
C) Span of control
p p p
D) Scalar chains - correct answer-Ans: A
p p p p p p
Feedback:
The grapevine lines of communication cannot be placed on an organizational chart becaus
p p p p p p p p p p p p
e they are constantly in flux. The remaining information is stable and so identified on the ch
p p p p p p p p p p p p p p p p
art.
Which statement best describes mentorship?
p p p p
A) The intensity and duration of relationships are similar in mentorship and
p p p p p p p p p p p
ppreceptorship
B) Staff cannot be assigned to become mentors. It is a role voluntarily chosen by the mento
p p p p p p p p p p p p p p p p
r
C) "Mentees" must be willing to put aside their personal goals and beliefs in an effort to ide
p p p p p p p p p p p p p p p p p
ntify more closely with their mentor
p p p p p
D) Most nurses will have the opportunity for many mentor relationships during their careers
p p p p p p p p p p p p p
p- correct answer-Ans: B
p p p
Feedback:
The mentor makes a conscious decision to assist the protEgE in career development, with
p p p p p p p p p p p p p p
the relationship usually lasting several years. The remaining statements are not accurate r
p p p p p p p p p p p p
egarding mentorships. p
What is employee behavior best reinforced by?
p p p p p p p
A) Praise from a supervisor
p p p p p
B) An increase in their pay
p p p p p p
C) A personally valued reward
p p p p p
D) Threat of punishment - correct answer-Ans: C
p p p p p p p p
Feedback: Each person is a unique individual who is motivated by different things. The oth
p p p p p p p p p p p p p p
er options lack that element of personal value.
p p p p p p p
What is the best combination that characterizes the communication process?
p p p p p p p p p p
A) Sender-receiver-message
p p
B) Receiver-message-sender
p
C) Sender-message-receiver
p p
D) Message-sender-receiver - correct answer-Ans: C
p p p p p p
Feedback: The combination that best characterizes the communication process is sender
p p p p p p p p p p
ñmessageñreceiver. The other options would result in the likelihood of miscommunication. p p p p p p p p p p
1. Which is the first step in the time management process?
p p p p p p p p p p
,A. Completing the highest priority task
p p p p p
B. Allowing enough time for sufficient daily planning
p p p p p p p
C. Reprioritizing based on new information received
p p p p p p
D. Delegating work that cannot be accomplished in a day - correct answer-Ans: B
p p p p p p p p p p p p p
Feedback: Daily planning is essential if the manager is to manage by efficiency rather than
p p p p p p p p p p p p p p p
by crisis. The remaining options are steps that occur after that planning.
p p p p p p p p p p p
Max Weber, as part of the scientific management era, contributed immensely to the develo
p p p p p p p p p p p p p
pment of organizational theory. Which statement is not representative of his beliefs?
p p p p p p p p p p p
A) Bureaucracy could provide a rational basis for administrative decisions
p p p p p p p p p
B) Worker satisfaction was integral to productivity
p p p p p p
C) Organization charts could depict the hierarchy of authority
p p p p p p p p
D) Impersonality of interpersonal relationships should exist in organizations -
p p p p p p p p p
correct answer-Ans: B
p p p
Feedback:
Max Webers theories did not address worker satisfaction. The other options do represent t
p p p p p p p p p p p p p
he Weber organizational theory.
p p p
When does communication have the greatest likelihood of being accurately interpreted?
p p p p p p p p p p p
A) More than one mode is used
p p p p p p p
B) Face-to-face communication is used
p p p p p
C) Written communication is used
p p p p p
D) The sender repeats the message using the same mode - correct answer-Ans: A
p p p p p p p p p p p p p p
Feedback: Using various communication methods in combination increases the likelihood
p p p p p p p p p p
that everyone in the organization who needs to hear the message actually will hear it. The
p p p p p p p p p p p p p p p p
other options are single methods.
p p p p
What did motivational theorist Victor Vroom state?
p p p p p p p
A) Personal motivators could be separated from job satisfiers
p p p p p p p p p
B) People are motivated by three basic needs: achievement, affiliation, and power
p p p p p p p p p p p p
C) A manager's assumptions about workers directly affect the intrinsic motivation of the wo
p p p p p p p p p p p p p
rkers p
D) Employees' expectations about their work environment or a certain event will affect their
p p p p p p p p p p p p p
pbehavior - correct answer-Ans: D p p p p p
Feedback: This theory is called Vroom's expectancy model.
p p p p p p p
What would be the most helpful intervention to take to help a new RN adjust to the professi
p p p p p p p p p p p p p p p p p
onal nursing role?
p p
A) Advise the new RN to avoid confrontations with doctors whenever possible
p p p p p p p p p p p
B) Advise the new RN that this is the real world not the textbook one
p p p p p p p p p p p p p p
C) Be alert to signs and symptoms of the shock phase of role transition
p p p p p p p p p p p p p
D) Be alert to signs that the new RN has not shed nursing school values - correct answer-
p p p p p p p p p p p p p p p p p
Ans: C p p
Feedback:
Managers should be alert to signs and symptoms of the shock phase of role transition. Ma
p p p p p p p p p p p p p p p
nagers should also ensure that some of the new nurses values are supported and encoura
p p p p p p p p p p p p p p
, ged so that work and academic values can blend. The remaining options do not address th
p p p p p p p p p p p p p p p
e needs of the new RN appropriately.
p p p p p p
A new graduate who began their nursing career 6 months ago and who completed orientati
p p p p p p p p p p p p p p
on 3 months ago is in what stage of professional development?
p p p p p p p p p p p
A) Experimentation
p p
B) Entryp p
C) Mastery p p
D) Disengagement - correct answer-Ans: B
p p p p p
Feedback: the nurse is still in the entry stage and will be until necessary skills are learned. I
p p p p p p p p p p p p p p p p p
t generally takes an extended period of time to obtain the skills necessary for mastery. The
p p p p p p p p p p p p p p p p
remaining options are not relevant to this question.
p p p p p p p
2.) What does traditional management science focuses upon?
p p p p p p p
A) Meeting worker satisfaction
p p p
B) Delineating barriers to productivity
p p p p
C) Using a laissez-faire approach
p p p p
D) Encouraging employee participation - correct answer-Ans: B
p p p p p p p
Feedback:
Classical, or traditional, management science focuses on production in the workplace and
p p p p p p p p p p p p
on delineating organizational barriers to productivity. Little attention was given to worker jo
p p p p p p p p p p p p
b satisfaction, and workers were assumed to be motivated solely by economic rewards.
p p p p p p p p p p p p
2. What is the reason that first and middle-
p p p p p p p p
level managers experience more interruptions than higher-level managers?
p p p p p p p
A. They generally interact directly with a greater number of subordinates in daily planning
p p p p p p p p p p p p p
B. They seldom have that clerical and secretarial help assigned to higher-level managers
p p p p p p p p p p p p
C. They are more social in nature and personal interactions
p p p p p p p p p
D. They are busier than higher-level managers - correct answer-ANS: A
p p p p p p p p p p
Feedback: frequent interruptions are common for first and middle-
p p p p p p p p
level managers, who have a larger number of direct reports than do higher-
p p p p p p p p p p p p
level managers. The other options are not generally true statements
p p p p p p p p p
What is the weakness of the traditional problem solving model?
p p p p p p p p p
A) Its need for implementation time
p p p p p
B) Its lack of a step requiring evaluation of results
p p p p p p p p p
C) Its failure to gather sufficient data
p p p p p p
D) Its failure to evaluate alternatives - correct answer-Ans: A
p p p p p p p p p
Feedback:
The traditional problem-solving model is less effective when time constraints are a
p p p p p p p p p p p
consideration. Decision making can occur without the full analysis required in problem
p p p p p p p p p p p
solving. Because problem solving attempts to identify the root problem in situations,
p p p p p p p p p p p
much time and energy are spent on identifying the real problem.
p p p p p p p p p p
3. Which of the following statements is true regarding decision making?
p p p p p p p p p p
