Indicate whether the statement is true or false. 1. The ease of quantifying outcomes makes it more likely that an organization will invest in human assets as
opposed to other assets.
a. True
b. False
ANSWER: False 2. Analytics are data points whereas metrics examine relationships.
a. True
b. False
ANSWER: False 3. Investing in employees provides a guaranteed return without a risk of losing the investment.
a. True
b. False
ANSWER: False 4. An investment approach to HR involves an organization looking at its employees as variable costs of production.
a. True
b. False
ANSWER: False
Indicate the answer choice that best completes the statement or answers the question. 5. Technology is becoming more invested in an organization’s
a. capital
b. people
c. new product development
d. market strategy
ANSWER: b 6. Assets that are not easily cloned by competitors are
a. products, but not services
b. services, but not products
c. technologies
d. employees
ANSWER: d
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1 Chapter 01 6e MelloTest Bank for Strategic Human Resource Management 6th Edition by Jeffrey A. MelloFull Chapters ✅ 7. The skills required for most jobs are becoming
a. less manual and more cerebral and knowledge-based
b. more manual and less cerebral and knowledge-based
c. less manual and more service-based
d. more manual and less service-based
ANSWER: a 8. Sources of employee value include all of the following except
a. the ability to learn and grow
b. decision making capabilities
c. self-loyalty
d. technical knowledge
ANSWER: c 9. The HR Value Chain contains all of the following except
a. market-based outcomes
b. operational outcomes
c. financial/accounting outcomes
d. legal outcomes
ANSWER: d 10. Physical and capital assets include all of the following except
a. plant
b. machinery
c. employees
d. technology
ANSWER: c 11. Which of the following is not a factor that influences how investment-oriented an organization is?
a. management values
b. needed employee skills
c. the product produced, or service provided
d. attitudes toward risk
ANSWER: c
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2
Name: Class: Date: Chapter 01 6e Mello 12. Which of the following is true?
a. analytics precede metrics
b. metrics precede analytics
c. analytics and metrics are unrelated
d. analytics and metrics are the same thing
ANSWER: b
Page
3
Name: Class: Date: Chapter 01 6e Mello Indicate whether the statement is true or false. 1. Compensation systems in organizations that use a cost leadership strategy should focus on rewards that promote
efficiency.
a. True
b. False
ANSWER: True 2. An organization pursuing a cost leadership strategy aggressively seeks prices slightly above the industry average
to increase and maximize profits.
a. True
b. False
ANSWER: False 3. An organization's strategy must be formulated prior to establishing its mission.
a. True
b. False
ANSWER: False 4. The I/O model suggests that an organization’s strategy is driven by external considerations while the resource-
based view suggests that strategy should be driven by internal considerations.
a. True
b. False
ANSWER: True
Indicate the answer choice that best completes the statement or answers the question. 5. The environmental analysis stage of strategic planning involves examining all of the following except
a. competition
b. technology
c. management systems
d. government regulations
ANSWER: c 6. Limited upward mobility is a critical human resource issue for an organization pursuing what strategy?
a. stability
b. growth
c. differentiation
d. cost leadership
ANSWER: a
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1
Name: Class: Date: Chapter 02 6e Mello
opposed to other assets.
a. True
b. False
ANSWER: False 2. Analytics are data points whereas metrics examine relationships.
a. True
b. False
ANSWER: False 3. Investing in employees provides a guaranteed return without a risk of losing the investment.
a. True
b. False
ANSWER: False 4. An investment approach to HR involves an organization looking at its employees as variable costs of production.
a. True
b. False
ANSWER: False
Indicate the answer choice that best completes the statement or answers the question. 5. Technology is becoming more invested in an organization’s
a. capital
b. people
c. new product development
d. market strategy
ANSWER: b 6. Assets that are not easily cloned by competitors are
a. products, but not services
b. services, but not products
c. technologies
d. employees
ANSWER: d
Page
1 Chapter 01 6e MelloTest Bank for Strategic Human Resource Management 6th Edition by Jeffrey A. MelloFull Chapters ✅ 7. The skills required for most jobs are becoming
a. less manual and more cerebral and knowledge-based
b. more manual and less cerebral and knowledge-based
c. less manual and more service-based
d. more manual and less service-based
ANSWER: a 8. Sources of employee value include all of the following except
a. the ability to learn and grow
b. decision making capabilities
c. self-loyalty
d. technical knowledge
ANSWER: c 9. The HR Value Chain contains all of the following except
a. market-based outcomes
b. operational outcomes
c. financial/accounting outcomes
d. legal outcomes
ANSWER: d 10. Physical and capital assets include all of the following except
a. plant
b. machinery
c. employees
d. technology
ANSWER: c 11. Which of the following is not a factor that influences how investment-oriented an organization is?
a. management values
b. needed employee skills
c. the product produced, or service provided
d. attitudes toward risk
ANSWER: c
Page
2
Name: Class: Date: Chapter 01 6e Mello 12. Which of the following is true?
a. analytics precede metrics
b. metrics precede analytics
c. analytics and metrics are unrelated
d. analytics and metrics are the same thing
ANSWER: b
Page
3
Name: Class: Date: Chapter 01 6e Mello Indicate whether the statement is true or false. 1. Compensation systems in organizations that use a cost leadership strategy should focus on rewards that promote
efficiency.
a. True
b. False
ANSWER: True 2. An organization pursuing a cost leadership strategy aggressively seeks prices slightly above the industry average
to increase and maximize profits.
a. True
b. False
ANSWER: False 3. An organization's strategy must be formulated prior to establishing its mission.
a. True
b. False
ANSWER: False 4. The I/O model suggests that an organization’s strategy is driven by external considerations while the resource-
based view suggests that strategy should be driven by internal considerations.
a. True
b. False
ANSWER: True
Indicate the answer choice that best completes the statement or answers the question. 5. The environmental analysis stage of strategic planning involves examining all of the following except
a. competition
b. technology
c. management systems
d. government regulations
ANSWER: c 6. Limited upward mobility is a critical human resource issue for an organization pursuing what strategy?
a. stability
b. growth
c. differentiation
d. cost leadership
ANSWER: a
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1
Name: Class: Date: Chapter 02 6e Mello
