SEP Final Exam Answered
Questions | Already
Passed | 100 % Correct
Answers
What is Air Canada ambition?
Ans: To become a top ten global airline in everything we do.
What is Air Canada guiding principals?
Ans: Fly every mile in their shoes
What is Air Canada promise?
Ans: With care & class
What is the 4 behaviours of Air Canada wings?
Ans: Safety first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly
the flag
, What is the individual responsibility of each cabin personnel employee with their
FAM's?
Ans: Maintain this publication up-to-date, Carry this publication at all times while
on duty, Carry the Dangerous Goods Training certificate at all times, Be families
with, and to comply with, all standards and procedure as defined by the company,
this must be done consistently and without exception
What are the incident/accident categories?
Ans: Red: involving the loss of life, loss of an asset (e.g aircraft or building) or
could result in the loss of the airline's Operating certificate
Orange: company personnel or passenger in imminent danger. Also includes
situations reported from an aircraft in operation that may result in a catastrophic or
major aircraft accident.
Yellow: Includes urgent on-board conditions where there is concern for the safety of
the aircraft, passengers or personnel that do not require immediate assistance. May
result in the removal of a major asset (aircraft, facility or vehicle) from service, injury
to passengers or employees requiring medical attention or treatment, or
incapacitating injury to a cabin crew member.
Questions | Already
Passed | 100 % Correct
Answers
What is Air Canada ambition?
Ans: To become a top ten global airline in everything we do.
What is Air Canada guiding principals?
Ans: Fly every mile in their shoes
What is Air Canada promise?
Ans: With care & class
What is the 4 behaviours of Air Canada wings?
Ans: Safety first, always/Win as one Air Canada/Glowing-hearted hospitality/Fly
the flag
, What is the individual responsibility of each cabin personnel employee with their
FAM's?
Ans: Maintain this publication up-to-date, Carry this publication at all times while
on duty, Carry the Dangerous Goods Training certificate at all times, Be families
with, and to comply with, all standards and procedure as defined by the company,
this must be done consistently and without exception
What are the incident/accident categories?
Ans: Red: involving the loss of life, loss of an asset (e.g aircraft or building) or
could result in the loss of the airline's Operating certificate
Orange: company personnel or passenger in imminent danger. Also includes
situations reported from an aircraft in operation that may result in a catastrophic or
major aircraft accident.
Yellow: Includes urgent on-board conditions where there is concern for the safety of
the aircraft, passengers or personnel that do not require immediate assistance. May
result in the removal of a major asset (aircraft, facility or vehicle) from service, injury
to passengers or employees requiring medical attention or treatment, or
incapacitating injury to a cabin crew member.
