ARE 112 COMPLETE QUESTIONS AND
ANSWERS
Alignment issues and solving performance gaps are terms from
class related to:
a. causes for conflicts
b. none of the answers provided are correct
c. resolution of conflicts
d. incremental changes
e. culture from the organizational interaction model -
CORRECT ANSWER-d. incremental changes
From class we saw that changes in behavior come from:
a. Two of the answers are correct
b. Three of the answers are correct
c. Values
d. Facts
e. Norms - CORRECT ANSWER-d. facts
The McKinsey tool we discussed in class was:
a. Two of the answers are correct
b. Learning organization
c. MECE
d. Contingency theory
e. Values Analysis - CORRECT ANSWER-c. MECE
From The Goal, a plant in which everyone is working all the
time is one that:
,a. minimizes operational expense
b. minimizes waste
c. two of the answers are correct
d. balanced in Jonah's terms
e. is inefficient - CORRECT ANSWER-e. is inefficient
The business process reengineering approach is best
described as:
a. operational
b. market driven such as new products
c. both external and internal to the organization
d. strategic - CORRECT ANSWER-a. operational
Characteristics of the modern organization as discussed in
class is (are):
a. Acquire, marshal, and allocate resources (money and
people)
b. Respond to commercial and social environments
c. all the answers provided are correct
d. two of the answers provided are correct
e. Organize and harness the ingenuity people - CORRECT
ANSWER-c. all the answers provided are correct
Fayol's contribution of management was:
a. communications
b. measurement systems
c. globalization
d. "linkage" as we see in the supply chain
e. administration - CORRECT ANSWER-e. administration
The example in class for the DBR was from:
a. Intel
b. Traffic flow
c. HP
d. Clorox
e. Airlines - CORRECT ANSWER-a. Intel
, The Hawthorn experiments were important as they were
examples of the importance of the:
a. the management sciences school of management
b. two of the schools of management were important
c. classical school of management
d. none of the schools of management were important with the
experiment - the experiment was
done to show the importance of collecting data as in MECE.
e. behavioral school of management - CORRECT ANSWER-e.
behavioral school of management
The terms from class of "descriptive and diagnostic" are from
the topic of:
a. the theory of constaints
b. conflict resoltion
c. the system approach
d. the analysis process
e. none of the answers provided are correct - CORRECT
ANSWER-d. the analysis process
The example from Fredrick Taylor on job design was:
a. moving rail cars
b. agriculture
c. shoveling coal
d. manufacturing chairs
e. two of the answers are correct - CORRECT ANSWER-c.
shoveling coal
The idea of a management hierarchy is from class is from:
a. McGregor
b. Two of the answers are correct
c. Maslow
d. STS
e. Anthony - CORRECT ANSWER-e. Anthony
An example from class of domain analysis was:
a. the consultant's style
ANSWERS
Alignment issues and solving performance gaps are terms from
class related to:
a. causes for conflicts
b. none of the answers provided are correct
c. resolution of conflicts
d. incremental changes
e. culture from the organizational interaction model -
CORRECT ANSWER-d. incremental changes
From class we saw that changes in behavior come from:
a. Two of the answers are correct
b. Three of the answers are correct
c. Values
d. Facts
e. Norms - CORRECT ANSWER-d. facts
The McKinsey tool we discussed in class was:
a. Two of the answers are correct
b. Learning organization
c. MECE
d. Contingency theory
e. Values Analysis - CORRECT ANSWER-c. MECE
From The Goal, a plant in which everyone is working all the
time is one that:
,a. minimizes operational expense
b. minimizes waste
c. two of the answers are correct
d. balanced in Jonah's terms
e. is inefficient - CORRECT ANSWER-e. is inefficient
The business process reengineering approach is best
described as:
a. operational
b. market driven such as new products
c. both external and internal to the organization
d. strategic - CORRECT ANSWER-a. operational
Characteristics of the modern organization as discussed in
class is (are):
a. Acquire, marshal, and allocate resources (money and
people)
b. Respond to commercial and social environments
c. all the answers provided are correct
d. two of the answers provided are correct
e. Organize and harness the ingenuity people - CORRECT
ANSWER-c. all the answers provided are correct
Fayol's contribution of management was:
a. communications
b. measurement systems
c. globalization
d. "linkage" as we see in the supply chain
e. administration - CORRECT ANSWER-e. administration
The example in class for the DBR was from:
a. Intel
b. Traffic flow
c. HP
d. Clorox
e. Airlines - CORRECT ANSWER-a. Intel
, The Hawthorn experiments were important as they were
examples of the importance of the:
a. the management sciences school of management
b. two of the schools of management were important
c. classical school of management
d. none of the schools of management were important with the
experiment - the experiment was
done to show the importance of collecting data as in MECE.
e. behavioral school of management - CORRECT ANSWER-e.
behavioral school of management
The terms from class of "descriptive and diagnostic" are from
the topic of:
a. the theory of constaints
b. conflict resoltion
c. the system approach
d. the analysis process
e. none of the answers provided are correct - CORRECT
ANSWER-d. the analysis process
The example from Fredrick Taylor on job design was:
a. moving rail cars
b. agriculture
c. shoveling coal
d. manufacturing chairs
e. two of the answers are correct - CORRECT ANSWER-c.
shoveling coal
The idea of a management hierarchy is from class is from:
a. McGregor
b. Two of the answers are correct
c. Maslow
d. STS
e. Anthony - CORRECT ANSWER-e. Anthony
An example from class of domain analysis was:
a. the consultant's style
